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Omni Barton Creek Resort & Spa Austin

4.5 star property
Suburban resort in Austin with 7 restaurants and golf course

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Photo gallery for Omni Barton Creek Resort & Spa Austin

Indoor pool, 4 outdoor pools, cabanas (surcharge), pool umbrellas
Golf
Lobby
Exterior
Terrace/patio
Near Wild Basin Wilderness Preserve, Omni Barton Creek Resort & Spa Austin offers a family-friendly retreat. Enjoy 18 holes of golf, unwind with a deep-tissue massage at the onsite spa or indulge in American cuisine at one of the 7 on-site restaurants. With an indoor and outdoor pool, yoga classes and helpful staff this resort is perfect for relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 7 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Breakfast available
  • 10 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CA $422
CA $574 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Luxury Suite, 1 King Bed, Accessible

Luxury Suite, 1 King Bed, Accessible

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Accessible (Fairway Suite with Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, Accessible (Fairway Suite with Roll in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Champions)

Studio Suite, 1 King Bed (Champions)

Studio Suite, 1 King Bed (Champions)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony (Juliette Balcony, Clubhouse)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Balcony (Juliette Balcony, Clubhouse)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (ADA Champions, Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (ADA Champions, Roll in Shwr)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Resort view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Hill view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds (Juliette Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds (Juliette Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Golf view
  • 39.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Champions)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Champions)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 39.7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Hill view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Fazio Suite)

Deluxe Suite (Fazio Suite)

Deluxe Suite (Fazio Suite)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • Resort view
  • 188 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite (Signature Fairway Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Signature Fairway Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
  • Resort view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Juliette Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed (Juliette Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Golf view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
Outdoor pool, a heated pool, cabanas (surcharge), pool umbrellas

Fairmont Austin

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.2 out of 10, Wonderful, 1,989 reviews
The price is CA $293
CA $411 total
includes taxes & fees
Apr 20 - Apr 21
Fairmont Austin

About the area

Map
8212 Barton Club Drive, Austin, TX, 78735

What's nearby

  • Lake Austin - 9 min drive - 6.2 km
  • Zilker Park - 13 min drive - 11.9 km
  • Moody Theater - 16 min drive - 15.6 km
  • University of Texas at Austin - 16 min drive - 17.4 km
  • Texas State Capitol - 19 min drive - 17.2 km

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive
  • Austin Station - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪Omni Barton Creek Resort & Spa - ‬2 min walk
  • ‪P. Terry's Burger Stand #6 - ‬7 min drive
  • ‪Tacodeli - ‬7 min drive
  • ‪Black Rock Coffee Bar - ‬9 min drive

About this property

Omni Barton Creek Resort & Spa Austin

Featuring a golf course, Omni Barton Creek Resort & Spa Austin puts you within a 10-minute drive of Lake Austin. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Blind Salamander, one of 7 restaurants, serves dinner. Other highlights include 4 outdoor pools, an indoor pool, and a poolside bar. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 493 units
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 60 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 48.71 per night; includes in/out privileges)
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Mini golf

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golf lessons
  • Golfing
  • Mini golf
  • Shopping
  • Air hockey
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • Business center
  • 23 meeting rooms
  • Computer station
  • Conference center (76000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Golf pro shop on site
  • Hot tub
  • 10 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Champagne service
  • Mini-fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Blind Salamander - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Bob's Steak and Chophouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Nopales - Overlooking the pool, this restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Texas Spice - This family restaurant serves breakfast only. Open daily.
Crenshaw's Bar - Overlooking the golf course, this sports bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 44.52 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • In-room coffee
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 159.00 per accommodation, per stay

Parking

  • Valet parking costs USD 48.71 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who check-out prior to their scheduled departure date forfeit the deposit. If booked with a minimum night requirement or as a holiday package, guests will be charged for the full reservation. The resort offers shuttle service (surcharge) from Austin Bergstrom International Airport; advance reservations required.

Also known as

Barton Creek
Barton Creek Omni
Barton Creek Omni Resort
Barton Creek Resort
Barton Creek Resort Omni
Barton Resort
Omni Barton Creek
Omni Barton Creek Resort Austin
Omni Barton Resort
Omni Resort Barton Creek
Barton Creek Hotel Austin
Barton Creek Resort And Spa
Barton Creek Resort Club
Omni Barton Creek Resort
Omni Barton Creek Austin
Barton Creek Hotel Austin
Barton Creek Resort Club
Omni Barton Creek Resort Spa
Omni Barton Creek Resort Spa
Omni Barton Creek & Spa Austin

Frequently asked questions

Does Omni Barton Creek Resort & Spa Austin offer free cancellation for a full refund?

Yes, Omni Barton Creek Resort & Spa Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Omni Barton Creek Resort & Spa Austin?

Yes, there are 4 outdoor pools and an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Omni Barton Creek Resort & Spa Austin?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 60 lbs per pet. There's a charge of USD 159.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Omni Barton Creek Resort & Spa Austin?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Omni Barton Creek Resort & Spa Austin?

Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Omni Barton Creek Resort & Spa Austin and nearby?

Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Omni Barton Creek Resort & Spa Austin also has 3 bars, an indoor pool, and a sauna, as well as a steam room, an arcade, and a picnic area.

Are there restaurants at or near Omni Barton Creek Resort & Spa Austin?

Yes, there are 7 onsite restaurants, featuring alfresco dining, American cuisine, and golf course views.

What's the area around Omni Barton Creek Resort & Spa Austin like?

Omni Barton Creek Resort & Spa Austin is in Barton Creek, a short 1-minute walk from Barton Creek Fazio Canyons Golf Course.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael K, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Trey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was wonderful! It is beautiful and everyone is so helpful! I will definitely come back! My room was very nice with a wonderful view of the property! Thank you for a great weekend!
Mary, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Getaway
We loved everything about this resort. It had so much to see and do. We will definitely be back.
Brooke, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was the best, we really enjoyed ourselves and the staff was amazing.
Anthony, 2-night trip
Verified Hotels.com guest review

8/10 Very good

graciela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

katherine, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hillcountry Omni at Barton Creek
Beautiful place with amazing service with 6 restaurants with great food.
randy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing Weekend
Great people and comfortable rooms. Love the breakfast buffet
Harry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One night Austin trip - Omni best choice
From start to finish the staff was courteous, professional and helpful. This is what you expect at Omni and it’s good to see they haven’t changed. This property is always clean and comfortable and quiet. Loved it.
Greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel except for the loud noise coming from the heater!
Joaquin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place, great spa. Great staff.
Brandon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great Family Trip!
This is a beautiful and expansive property. The kids loved the mini golf, nightly smores, pools, and the space to run and be kids! Our only struggle was that there are many different levels throughout the property (separated by many steps or sometimes 2-5 steps) so if traveling with a stroller, this may be tough, just fyi. Otherwise, excellent staff and service.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nizam, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding Resort with Top Notch Service
I stayed here over New Year's Eve and it was spectacular. They made it such a fun experience with unexpected snow (machine) to ring in the New Year, live music, s'mores around the fire pit and more! It was a special vacation for sure. Had a great meal at Bob's and at Crenshaws. Rooms were spacious and cozy and the grounds were beautiful. Furthermore, this hotel had the best guest service I've ever encountered. Every single employee went above and beyond to make my stay exceptional. Pilar Villeneuve at check in told me that I had two reservations showing up in the system but I didn't show that in my reservation. I was so concerned that I would get charged for another non-refundable room and she mentioned that she would fix it without any problem and wanted my stay to be stress and worry free. Christian the valet unloaded all my luggage which was waiting for me in my room by the time I arrived and Jeff happily helped me take my luggage back to the car when I left and offered me a bottle of water for the road trip. Our waitresses at Bob's Steakhouse and Crenshaws were also both exceptional. I'd highly recommend for a special getaway!
Laurie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The property is absolutely beautiful, the hotel is older and shows its age(sheets have gotten scratchy, air hockey table no longer works) but is well maintained and our room was perfectly clean. We were disappointed that we requested a late checkout, called and confirmed it again with the front desk the morning of our departure, and then still found ourselves locked out of our room and having to show security our ID’s just to get in to be able to get our stuff to leave.
Savannah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was simply beautiful—it was immaculately maintained, with awesome staff and a wonderful spa.
Vanetia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

By far, this is my favorite resort I’ve ever stayed at. From the moment we checked in, the experience was exceptional. Upon arrival, the representative asked what brought us in, and I mentioned it was my birthday and that my husband and I had decided on a short getaway, driving in from Louisiana to Austin. To my surprise, he instantly upgraded us to a suite. The next morning, I ran into the same representative in the hallway, and he addressed me by name, asking if I had enjoyed my birthday. I was impressed that he remembered, especially with the number of guests staying at the resort and all the activity around us. That evening, while enjoying the Christmas activities, I had a brief but pleasant conversation with the events coordinator, Shelby. She was incredibly kind, and we ended up running into her 2-3 more times during our stay. Each time, she addressed us by name and made us feel genuinely welcomed. Later, when we were deciding on dinner, another representative we spoke to surprised us by comping a drink for both me and my husband. While complimentary perks are always nice, what truly impressed me was the consistent, personalized attention from every single staff member. Each person we interacted with went above and beyond to ensure that our stay would be memorable. Our valets, Colin and Tyler, were incredibly kind and attentive. A new standard has been set, It’s a place I will undoubtedly visit again for years to come.
CASSIE, 1-night romance trip
Verified Expedia guest review