The Royal Sands Resort & Spa All Inclusive

4.0 star property
Beachfront property with spa, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Interior
Microwave, coffee/tea maker, cleaning supplies
Exterior
Escape to The Royal Sands Resort & Spa All Inclusive, an upscale family-friendly property near La Isla Shopping Mall. Soak up the sun on the white sand beach, enjoy a swim-up bar and 2 poolside bars or indulge in international cuisine at one of 4 on-site restaurants.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry facilities
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free area shuttle
  • 4 outdoor tennis courts
  • Health club
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Microwave
  • Television
The current price is CA $306
CA $375 total
includes taxes & fees
Jun 4 - Jun 5

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite - Two Children

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Pillowtop bed
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite, Beachfront

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Marlin Beach - 10 min walk - 0.9 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 2.2 km
  • Delfines Beach - 5 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Free area shuttle

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 15-minute walk of Hotel Zone Beaches. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a marina, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 340 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 25
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
    • Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
    • One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite extended parking
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Paddleboard on site

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Basketball
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Pool table
  • Air hockey
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 15 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Marina
  • 4 outdoor tennis courts
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 500 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Royal Sands Resort & Spa All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at The Royal Sands Resort & Spa All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?

Yes, there's free extended parking.

What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Royal Sands Resort & Spa All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.

What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.

Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?

Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around The Royal Sands Resort & Spa All Inclusive like?

The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Drinks
Buffets
Family friendly
View
Booking

What guests liked

  • The beach at this property is beautiful, well-maintained, and offers great swimming and activities. (192 reviews)
  • The pools and beach area were amazing, clean, and well-maintained, offering a great experience for families and relaxation. (144 reviews)
  • The spa services were highly praised for being excellent, with many reviewers raving about their massage experiences and the amenities available. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

2-night business trip

2/10

4-night trip

8/10

As usual, the staff was very kind and accommodating. they're working twice as hard because now that the Holiday Inn has taken over. there's half the amount of staff that there used to be to care for the guests. they no longer have a buffet every night, which was easy for those of us bringing children. It's hard to find things on a regular dinner menu at a restaurant for kids. There was only 2 people to cover the entire large pool to serve drinks pool side. So most times you had to go and get your own drink if you wanted one, Because those servers also served food! This was totally inappropriate for the venue and the amount of clientele. there have been no updates to the facility that I could see so it was a little disheartening that so many of the qualities that we enjoyed about going to Royal Sands are no longer there. You couple that with the horrible seaweed problem on the beaches where it's impossible to get in to the ocean, and there is simply no reason to return. Makes me very sad because this was one of our favorite places.!
7-night trip

10/10

Beautiful property on a beautiful beach. The waves right in front of the hotel were consistently good for riding. The marina at the hotel was out, but the sister property had a marina available. We did play pickle ball and spike ball on site and free. There were boogie board available one site for a charge.
5-night family trip

6/10

6-night family trip

4/10

Honestly cant fathom why the reviews are so high for this place online. I would avoid it. Rooms are in bad need of updating, especially the bathrooms. Navigating the restaurants is beyond frustrating. They give timeshare owners priority for reservations, so literally every time we tried to make a reservation (always between 8 am and 9 am) we were told there was no availability. Finally had to threaten a conplaint higher up the chain to get into a restaurant and when we were there it wasn't even busy. The food was what you'd expect from an AI. Barely acceptable. Was successful getting reservations twice in a week's stay. We ended up going outside of the resort a couple times just so we weren't stuck with buffet food getting soggy in warmer trays every night. There are also surcharges for anything beyond nasty drip coffee, beer or watered down well drinks. All inclusive is definitely a misnomer. Likely to take up the issue with Holiday Inn who owns the resort, which we found out on arrival, and explains a lot. Was not worth the $700 a night we paid for our family of five. Housekeeping was consisent and the grounds were well maintained. Staff was friendly.
7-night family trip

10/10

1-night trip

8/10

4-night trip

10/10

Amazing family resort. Highly recommend.
1-night trip

8/10

The Sands is mostly Time Share, one of the better time Shares. The crowd is older. Beach is great. Having a one bedroom instead of a small hotel room is a big plus. The gym is good but there are no gym classes except for 8am yoga. Many fewer activities than most hotels in Cancun. Buffet and drinks are below average
4-night family trip

8/10

Property was clean and maintained. Staff was friendly and helpful
7-night romance trip

8/10

5-night family trip

6/10

First time all inclusive holiday, so we wondered: Is tipping expected on every bill? How much is a reasonable tip at an all inclusive? For meals? Drinks? Maids? Etc. It would be good to have suggested tipping ranges for each. The resort was lovely and food generally good. Service was always top notch. Unfortunately we were there during a very rainy cool week and there wasn't much to do.
9-night romance trip

10/10

From the moment you arrive until you leave it was a Great experience, and we had a Great time. Nothing really to complain about.
3-night trip with friends

6/10

Limited dining, virtually no entertainment. They assign you a personal "concierge", who suppose to help you book your restaurants every day. But, essentially, it is a time share salesman who uses every interaction opportunity to talk you into the presentation. If you say no to time share presentation, you will not get your desired dinner times. Expect to eat your dinner either super early, like 5pm or super late, like 9pm, which is very inconvenient especially if you travel with children. Food was just ok. Got food poisoning from one of the restaurants. Will never be back.
7-night family trip

8/10

Good options are limited
5-night family trip

10/10

7-night trip

10/10

We were surprised there are only two elevators for this property. One of the elevators was out of order for most of our stay.
6-night trip

10/10

8-night trip

10/10

Overall good resort and food options. The service was hit and miss depending on where you were around the resort.
2-night trip

10/10

I like everything except the t.v. and wifi very poor and annoying
7-night family trip

10/10

Excellent place to take the family. Rooms were huge and the pool/beach area were the best!
7-night trip

10/10

6-night trip

10/10

1-night family trip

10/10

Beautiful Property, Reservation dinners were excellent, as was the food from the Pool Grills, Staff was top notch!!!
7-night romance trip