Escape to The Royal Sands Resort & Spa All Inclusive, an upscale family-friendly property near La Isla Shopping Mall. Soak up the sun on the white sand beach, enjoy a swim-up bar and 2 poolside bars or indulge in international cuisine at one of 4 on-site restaurants.
VIP Access
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Laundry facilities
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
Marina
On the beach
4 restaurants and 2 poolside bars
Full-service spa
4 outdoor pools
Free children's club
Free area shuttle
4 outdoor tennis courts
Health club
Free use of bicycles
Beach umbrellas
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Microwave
Television
The current price is CA $306
CA $306
CA $375 total
includes taxes & fees
Jun 4 - Jun 5
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Junior Suite, 2 Double Beds, Ocean View
Junior Suite, 2 Double Beds, Ocean View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Premium bedding
40 sq m
Ocean view
Sleeps 2
2 Double Beds
View all photos for Deluxe Suite, 1 Bedroom
Deluxe Suite, 1 Bedroom
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
88 sq m
Ocean view
Sleeps 4
1 King Bed and 2 Twin Murphy Beds
View all photos for Junior Suite - Two Children
Junior Suite - Two Children
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Pillowtop bed
40 sq m
Sleeps 4
2 Double Beds
View all photos for Deluxe Suite, 2 Bedrooms
Deluxe Suite, 2 Bedrooms
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
128 sq m
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
View all photos for Deluxe Suite, 2 Bedrooms, Beachfront
Deluxe Suite, 2 Bedrooms, Beachfront
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
128 sq m
Beach view
Sleeps 6
1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
View all photos for Deluxe Suite, 1 Bedroom, Beachfront
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Marlin Beach - 10 min walk - 0.9 km
Cancun Interactive Aquarium - 16 min walk - 1.4 km
La Isla Shopping Mall - 18 min walk - 1.5 km
Aquaworld - 2 min drive - 2.2 km
Delfines Beach - 5 min drive - 5.7 km
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Free area shuttle
Restaurants
La Veranda - 1 min walk
Ilios Restaurant - 13 min walk
Taboo Cancun - 1 min drive
Hacienda Sisal - Mexican Restaurant Cancun - 2 min walk
Porfirio's Cancun - 10 min walk
About this property
The Royal Sands Resort & Spa All Inclusive
At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 15-minute walk of Hotel Zone Beaches. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a marina, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Snorkeling
Land activities
Bicycling
Tennis
Tennis lessons
Lessons/classes/games
Aerobics
Dancing
Language
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
DONE
Hotel size
340 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 25
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
DONE
Children
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite extended parking
DONE
Offsite
Free area shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
2 poolside bars
Bar/lounge
Beach bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Paddleboard on site
What to do
On the beach
Tennis lessons
Beach volleyball
Basketball
Snorkeling
Paddleboard on site
Shopping
Pool table
Air hockey
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
15 buildings/towers
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
4 outdoor pools
Arcade/game room
Full-service spa
Marina
4 outdoor tennis courts
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Microwave
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Dining
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 300.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.02 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of USD 500 (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property
Frequently asked questions
Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Beach
Restaurant
Drinks
Buffets
Family friendly
View
Booking
What guests liked
The beach at this property is beautiful, well-maintained, and offers great swimming and activities. (192 reviews)
The pools and beach area were amazing, clean, and well-maintained, offering a great experience for families and relaxation. (144 reviews)
The spa services were highly praised for being excellent, with many reviewers raving about their massage experiences and the amenities available. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Aminjon
2-night business trip
2/10
Judy
4-night trip
8/10
As usual, the staff was very kind and accommodating. they're working twice as hard because now that the Holiday Inn has taken over. there's half the amount of staff that there used to be to care for the guests. they no longer have a buffet every night, which was easy for those of us bringing children. It's hard to find things on a regular dinner menu at a restaurant for kids. There was only 2 people to cover the entire large pool to serve drinks pool side. So most times you had to go and get your own drink if you wanted one, Because those servers also served food! This was totally inappropriate for the venue and the amount of clientele. there have been no updates to the facility that I could see so it was a little disheartening that so many of the qualities that we enjoyed about going to Royal Sands are no longer there. You couple that with the horrible seaweed problem on the beaches where it's impossible to get in to the ocean, and there is simply no reason to return. Makes me very sad because this was one of our favorite places.!
Debra
7-night trip
10/10
Beautiful property on a beautiful beach. The waves right in front of the hotel were consistently good for riding. The marina at the hotel was out, but the sister property had a marina available. We did play pickle ball and spike ball on site and free. There were boogie board available one site for a charge.
Daniel
5-night family trip
6/10
David
6-night family trip
4/10
Honestly cant fathom why the reviews are so high for this place online. I would avoid it.
Rooms are in bad need of updating, especially the bathrooms.
Navigating the restaurants is beyond frustrating. They give timeshare owners priority for reservations, so literally every time we tried to make a reservation (always between 8 am and 9 am) we were told there was no availability. Finally had to threaten a conplaint higher up the chain to get into a restaurant and when we were there it wasn't even busy. The food was what you'd expect from an AI. Barely acceptable.
Was successful getting reservations twice in a week's stay. We ended up going outside of the resort a couple times just so we weren't stuck with buffet food getting soggy in warmer trays every night.
There are also surcharges for anything beyond nasty drip coffee, beer or watered down well drinks. All inclusive is definitely a misnomer.
Likely to take up the issue with Holiday Inn who owns the resort, which we found out on arrival, and explains a lot. Was not worth the $700 a night we paid for our family of five.
Housekeeping was consisent and the grounds were well maintained. Staff was friendly.
Theodore
7-night family trip
10/10
Jeffrey
1-night trip
8/10
Patricia
4-night trip
10/10
Amazing family resort. Highly recommend.
Kevin
1-night trip
8/10
The Sands is mostly Time Share, one of the better time Shares. The crowd is older. Beach is great. Having a one bedroom instead of a small hotel room is a big plus.
The gym is good but there are no gym classes except for 8am yoga. Many fewer activities than most hotels in Cancun.
Buffet and drinks are below average
Kurt
4-night family trip
8/10
Property was clean and maintained. Staff was friendly and helpful
Scott xavier
7-night romance trip
8/10
Han-ching
5-night family trip
6/10
First time all inclusive holiday, so we wondered: Is tipping expected on every bill? How much is a reasonable tip at an all inclusive? For meals? Drinks? Maids? Etc. It would be good to have suggested tipping ranges for each. The resort was lovely and food generally good. Service was always top notch. Unfortunately we were there during a very rainy cool week and there wasn't much to do.
Cora
9-night romance trip
10/10
From the moment you arrive until you leave it was a Great experience, and we had a Great time. Nothing really to complain about.
Roberto
3-night trip with friends
6/10
Limited dining, virtually no entertainment. They assign you a personal "concierge", who suppose to help you book your restaurants every day. But, essentially, it is a time share salesman who uses every interaction opportunity to talk you into the presentation. If you say no to time share presentation, you will not get your desired dinner times. Expect to eat your dinner either super early, like 5pm or super late, like 9pm, which is very inconvenient especially if you travel with children. Food was just ok. Got food poisoning from one of the restaurants. Will never be back.
Irina
7-night family trip
8/10
Good options are limited
Malik Amer
5-night family trip
10/10
Christell Hale
7-night trip
10/10
We were surprised there are only two elevators for this property. One of the elevators was out of order for most of our stay.
Maria
6-night trip
10/10
Mitch
8-night trip
10/10
Overall good resort and food options. The service was hit and miss depending on where you were around the resort.
Ashil Kamleshkumar
2-night trip
10/10
I like everything except the t.v. and wifi very poor and annoying
Nadia
7-night family trip
10/10
Excellent place to take the family. Rooms were huge and the pool/beach area were the best!
Ziggy
7-night trip
10/10
Marjo-Riitta
6-night trip
10/10
Ivan
1-night family trip
10/10
Beautiful Property, Reservation dinners were excellent, as was the food from the Pool Grills, Staff was top notch!!!