Staff on night shift was struggling. I had reserved a suite and they gave me a suite (room 327) that smelled like water damage, had an old smoke detector hanging 2 feet out of the ceiling, had a new smoke dector beeping and saying low battery, and had an empty slim Jim wrapper on the floor right in the middle of the closet. Couldn't do it... I went back and asked for another room. They gave me room 322. When I opened that room there were 3 people standing in the room. They gave me a room that was not available! The people in the room stated that wasn't the first time it happened to them. On the 3rd attempt they got it right, but I was subjected to the staffer who was trying to help me get all kissy kissy with her boyfriend on the elevator. The next day same staffer informed me that she was sorry, gave me some excuses, and told me she put something in the system so I could get a partial refund. Expedia tried to get the refund but they were unable to get in touch with management after trying for several days. This hotel should definitely do random drug test on their employees.