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Hotel Holstenwall

Pet-friendly hotel with bar/lounge, connected to the convention center, near Reeperbahn

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Holstenwall

Exterior
Property entrance
Lobby
Comfort Single Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk
Free daily buffet breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Pet friendly
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Economy Single Room, 1 Twin Bed

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Single Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Triple Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

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$72 per night
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About the neighborhood

Map
Holstenwall 19, Hamburg, HH, 20355

What's nearby

  • St. Michaelis Church - 6 min walk
  • Reeperbahn - 7 min walk
  • St. Pauli Piers - 9 min walk
  • Miniatur Wunderland - 19 min walk
  • Elbe Philharmonic Hall - 3 min drive

Getting around

  • Hamburg Airport (HAM) - 31 min drive
  • Michaeliskirche Hamburg Station - 6 min walk
  • Hamburg Dammtor Station - 20 min walk
  • Sternschanze Station - 26 min walk
  • St. Pauli U-Bahn - 4 min walk
  • Landungsbrücken Station - 9 min walk
  • Stadthausbrücke S-Bahn - 12 min walk

Restaurants

  • ‪Tanzende Türme - ‬5 min walk
  • ‪Dat Backhus - ‬4 min walk
  • ‪Thämer's - ‬7 min walk
  • ‪Clouds - ‬6 min walk
  • ‪Mojo Club - ‬6 min walk

About this property

Hotel Holstenwall

Hotel Holstenwall offers a great location, putting you within just a 10-minute walk of Reeperbahn and St. Pauli Piers. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include buffet breakfast daily and WiFi. Also, Hamburg City Hall and Miniatur Wunderland are just a 5-minute drive away. Fellow travelers like the helpful staff. Public transportation is just a short walk: St. Pauli U-Bahn is 4 minutes and Landungsbrücken Station is 9 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 67 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hamburg Novum Hotel Holstenwall
Holstenwall Hamburg
Holstenwall Novum Hotel Hamburg
Novum Holstenwall Hamburg Neustadt
Novum Holstenwall Neustadt
Novum Hotel Hamburg Holstenwall
Novum Hotel Holstenwall
Novum Hotel Holstenwall Hamburg
Novum Hotel Holstenwall Hamburg Neustadt
Novum Hotel Holstenwall Neustadt
Select Hotel Hamburg
Hotel Holstenwall Hotel
Hotel Holstenwall Hamburg
Hotel Holstenwall Hotel Hamburg
Novum Hotel Holstenwall Hamburg Neustadt

Frequently asked questions

Does Hotel Holstenwall offer free cancellation for a full refund?
Yes, Hotel Holstenwall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Holstenwall?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Holstenwall?
Sorry, there's no onsite parking at Hotel Holstenwall.
What are the check-in and check-out times at Hotel Holstenwall?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 15.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15.00 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Holstenwall?
No, this hotel doesn't have a casino, but Casino Esplanade (19-min walk) is nearby.
What is there to do at Hotel Holstenwall and nearby?
Have fun with nearby activities like cycling and hiking.
What's the area around Hotel Holstenwall like?
Hotel Holstenwall is a short 4-minute walk from St. Pauli U-Bahn and 7 minutes' walk from Reeperbahn.

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Fair

No AC in the room, carpet in the bedroom was in bad condition, room is very small. Tiles in the bathroom need repairs. No conditioner or lotion, same shampoo, body wash and hand soap (weird). Convenient located near the train station and good amount of food options around. Non smoking hotel however when you open your windows for ventilation you do receive all the smoke from people smoking around.
Chris, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Peter, 1-night trip
Verified Expedia guest review

8/10 Very Good

Staff were excellent but work was going on next door so some noise
JOHN, 3-night romance trip
Verified Expedia guest review

6/10 Good

A passable hotel in a very walkable location. Negatives: - There was mold in the shower. - The rooms are very small, hard to even walk around in. - The rooms are very basic with no décor and feel sort of cobbled together with shoddy repair jobs. - The rooms are very loud, you can hear lots of noise from outside (sirens from emergency vehicles are relentless in Hamburg). Positives: - The hotel staff was pleasant and accommodating. - The breakfast buffet is a nice option to have in the morning. - The location is great, walkable to many things. Verdict: Might be worth staying at if the price is right (cheap) and you care more about being in a good location than you do about your hotel room. If staying in a nice hotel is important to you, this is not the place.
Haley, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Safe and peaceful location
Location in a peaceful location bus stop 2 minutes walk. People at reception are very friendly specially Khadim. Double bed room size was bit smaller only good for one person. Rest was ok didn’t have any problem
Sanjiv, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet building.
Beverly, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

The staff was very helpful. The breakfast room was bright and a good selection of food. Unique key system that was a little tricky. The room was a decent size and was clean. The reception and sitting area could use a little updating.
Theresa, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Location was very convenient for the purpose of are visit, staff were helpful and friendly and rooms were good size.
Jacob, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Great quiet location,10min walk to the reeperbahn and train stations. Hotel rooms are basic but clean. There is NO bar as advertised.
Terry, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

colin, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The night staff did not speak English and if they did were not at all helpful. the night desk staff on duty Sep 5th in the early morning refused to get me a taxi which I had asked for earlier, told me to try taking the train, pointing me to the door (all done with emotion and anger seemingly towards me). I went next door and immediately got the taxi from the night desk person at the next hotel, who had no problem at all. The other staff were great.
Maryanne, 4-night business trip
Verified Expedia guest review

2/10 Poor

Not a nice room at all, stay somewhere else
Would rather have stayed in a hostel. Not enough towels provided in the room, had to request the right number of towels at front desk. Room and especially bathroom are in dire need of renovation. Repairs needed in various places (see photos). The hotel does not take pride in its rooms. The front desk is stated as 24hr in the description but frequently there is a sign at the desk saying they will be back in a few minutes, on one occasion this was around 20 mins. That's not 24hr then. Window handle missing to one of the windows. Would not choose to stay here again and think it has also put me off of the Novum brand.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Better than I expected.
Nicholas, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Uncomfortable pillows, average breakfast and noisy
sandra, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Kestutis, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A great stay, friendly staff, good location
Sarah, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grees, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended hotel close to Reeperbahn
Very comfortable hotel and close to Reeperbahn with its clubs, pubs and restaurants. Super clean! Although I didn't chat that much with the staff (corona times) they were very helpful when I needed anything. I've seen some reviews concerned about the noise. There's a big street with lots of traffic just outside the hotel but I had an upper floor room and didn't hear anything at all (and I had the window open at night). Will book it again. ps. didn't have breakfast at the hotel due to the corona situation
Jimi, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Fair
Everything was OK, nothing exceptional. Just fair. There was a mess about the breakfast, as staff was restricting how much each person could eat.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

3-night family trip
Verified Hotels.com guest review

4/10 Fair

The best thing it was the cleanliness and the location. The mattress was awful. On our first night at the hotel, we wake up at small hours in the morning with people laughing and talking on the corridor for ages and the reception staff did not do anything about it. Breakfast did not have any dairy free options. As they did not have any dairy free options,in the afternoon I went to the supermarket and bought a big pot of dairy free yogurt. While asking at the reception if they have a spoon as I was hungry, staff were the most unfriendly and rude I ever seen in a hotel reception. The receptionist said that we were in a hotel, and when my husband said, yes, and we are staying here is why we are asking for a spoon. the receptionist asked our room number and requested the key to make sure we were there. When we showed them the key, he just looked at me and said no spoon and no kitchen. His reaction it would not be much different if I have asked for a gun. I am sure that if one day I return to Hamburg I would not stay in this hotel. Reception should be able to help guests, listen their needs, willing to help when they need anything, not treating them in such unfriendly way. I cannot understand how people so unfriendly and rude can work in a hotel reception.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

For a short stay perfect however breakfast is poor
2-night family trip
Verified Expedia guest review

6/10 Good

roberto, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Rude staff
Rude staff
Karin, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Expedia guest review