Occidental Tucancún All Inclusive

Photo gallery for Occidental Tucancún All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools

Overview of Occidental Tucancún All Inclusive

Occidental Tucancún All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Luxury Avenue Shopping Mall

7.6/10 Good

1,027 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is CA $199
Price available on 08/29/2022
Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Forum Beach - 9 min drive
  • Cancun Convention Center - 11 min drive
  • El Rey Ruins - 6 min drive
  • Delfines Beach - 8 min drive
  • Tortuga Beach - 14 min drive
  • Langosta Beach - 10 min drive
  • Playa Tortugas - 19 min drive
  • Puerto Cancun Marina Town Center - 21 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

About this property

Occidental Tucancún All Inclusive

At Occidental Tucancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute walk of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mexican cuisine, México Lindo is one of 4 restaurants and 3 poolside bars. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a health club. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 339 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–noon
  • 4 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • Private dining
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Pool gate
  • Stair gate

What to do

  • On the beach
  • Beach volleyball
  • Basketball
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily.

Dining

México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.
El Mirador - Onsite buffet restaurant. Open daily.
La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Overall score and ratings

7.6

Good

8.4/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Would I go again ?
Pros: Beautiful hotel, pools, and beach. The person at check in upgraded our room free of charge. Had lots of good drinks Cons: The food was pretty awful, the snack bar was laughable at best, the "conceriage" only tries to sell you stuff and all but forces you into a time share meeting. They make you show a major credit card which I found really odd. Overall it is a nice place, staff was very friendly, but the food needs an overhaul.
William, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michonda, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Dated but decent. Staff needs some manners lessons
The hotel is dated, yet clean and well appointed rooms and bathrooms. The food service was excellent for this low price. The restaurant staff, especially the managers and greeters were indifferent at best to even surly at worst. I said buen dia upon entry and was never greeted with s response. Very strange. Still, you can’t beat the price for everything you get.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent property, great service and awesome food, definitely i’m book this property again.
Ricardo, 3-night trip
Verified Hotels.com guest review

2/10 Poor

They offered valet when we got to the hotel then the next morning denied it and had no idea where our car was. Wasted a whole day of our vacation. Front desk was rude when we checked in and no help after finding out about our car. Terrible service.
Rachael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good
Patrick, 2-night romance trip
Verified Expedia guest review

6/10 Good

Scenery was gorgeous!! Food not the best however Italian restaurant was ok. Bar staff amazing Drinks where fine but not premium. Pools are well keeped Housekeeping only cleaned once threw out our stay even though we requested room to be cleaned.
Mathew Ruben, 3-night family trip
Verified Expedia guest review

2/10 Poor

When arriving at our room door was open. I Tried to close the door but it the latch was broke. The room was hot. A/c was broke and the bed sheets had stains and the floor. Called the front office and they sent a maintenance man up that was rude with us stating the door will close after you put in the key. He tried closing the door from the inside and it didn't work as well as the a/c. Both was fixed. Called the front desk again since no one came to change the sheet. Was hung up on. Went to the front desk to see if room could be changed but all they had was two twin beds when though we paid for king bed. They called to maid service and said someone was chaning the sheets. But they were the same sheets when we got back to the room. We ended up sleeping on top of the sheets. When they "cleaned " the just folded the towels back remade the bed. They did not sweep or mop. The food was not good. Other all-inclusive places have daily activities you can see. This hotel did not have it. The pool and the ocean view was nice but Not worth the money. Stay away.
Lashaya, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was GREAT, Food was good pools GREAT
Brian, 4-night trip with friends
Verified Travelocity guest review

8/10 Very good

Enjoyed staff, faciliy , clean, food ok.
JAMES, 7-night romance trip
Verified Expedia guest review