Chaweng Regent Beach Resort, Koh Samui

check in was slow, took over an hour and 2 phone calls for our bags to arrive at our room. Staff were not friendly. The deluxe room we got was old and the beds were extremely uncomfortable. The location in Chaweng is good.

the hotel was located in chaweng beach , it is ok but the main problem is noise of the airplane as the chaweng beach is very close to airport. by the way honestly i think there are better beaches in samui to stay if you want to relax on beautiful beaches.

Nice hotel, shame about the weather which caused over-crowding of the pool.

We booked this hotel through hotels.com but the description of room type is different from hotel's website. We booked deluxe room for 4 nights, but after checked in, we was assigned to deluxe villa room. The deluxe villa room is a small villa, with smaller room and shower room compare to deluxe room, the only advantage is individually housing with no neighborhood noise disturbances. We requested to change the room and the staff was really helpful and we changed to deluxe room next day. The deluxe room has bigger room and with bathtub in bath room. But we were not assigned to newly renovated room which the room we stayed is old, with moulds founding in curtains and with strong mouldy smell form air conditioning system. The location of hotel is good, close to the shopping area and the other side is peaceful beach. However due to the hotel is close to airport, you can hear the aircraft noise. The breakfast is good but with many flies around the food and one coffee machine was broken that made us cannot enjoy espresso. The staffs in restaurant were not helpful, they refused to move the curtains up even though heavy rain stopped.

Chaweng Regent lived up to my expectations, it looks just like the photos. Rooms are comfy, pools and pool bar are excellent and the location is perfect. It’s kind of in the middle oeverything - markets, foods, clubs, etc. but it’s still quiet in your room. The buffet breakfast was awesome. I recommend it, there’s a lot to choose from.You are practically on the beach for breakfast. The NYE gala dinner was a fantastic inclusion, and was well set up. Just disappointing that not even water or soft drinks were included.. and every time you order there’s all these surcharges included.. however the food was so good. Only downfall was that there was a time that I pre-arranged a taxi through the hotel for the following morning. It never showed and the hotel didn’t have record of it. The girl a hotel didn’t have record of it. The girl at reception that I arraned it with wasn’t on that morning. This made us late and we may as well have got one off the street. However everything else was good, including Service/staff. Thanks to Jate in particular who made us feel very welcome at breakfast every morning, was very polite and friendly. We stayed for a week. Would go back :) (just not in January, as it stormed most of the time)