Marco Polo Shenzhen, Shenzhen
Luxury hotel with outdoor pool, connected to the convention center, near Coco Park
- Free WiFi and free parking
- All (46)
- Fitness/Leisure (8)
- Exterior (3)
- Bar/Dining (6)
- Rooms (16)
- Interior (9)
- Other (4)
Pool
Outdoor Pool
Outdoor Pool
Club Deluxe Room - Guest Room
Superior Room - Guest Room
Club Deluxe Room - Living Room
Deluxe Room - Guest Room View
Deluxe Room - Guest Room
Club Deluxe Room - Bathroom
Deluxe Room - Bathroom
Outdoor Wedding Area
Restaurant
Restaurant
Food and Drink
Massage
Lobby
Lobby
Lobby Sitting Area
Children’s Play Area – Indoor
Gym
Fitness Studio
Gym
Club Deluxe Room - Executive Lounge
Club Deluxe Room - Executive Lounge
Banquet Hall
Aerial View
Club Deluxe Room - City View
Club Deluxe Room - Guest Room
Deluxe Room - Guest Room
Deluxe Room - Living Area
Superior Room - Guest Room
Deluxe Room - Guest Room
Deluxe Room - Bathroom
Restaurant
Buffet
Food and Drink
Gym
Banquet Hall
Meeting Facility
Meeting Facility
Superior Room - Guest Room
Room Service – Dining
Club Room - Guest Room
Marco Polo Shenzhen, Shenzhen
Breakfast buffet
Breakfast buffet
Pool[1/46]
I stayed on the 33rd floor and even though it was designated as a non-smoking floor, the…
The hotel is good. Unfortunately the disco next door played extremely load music until 5:…
Hotels.com™ Rewards
Marco Polo Shenzhen, Shenzhen
from $118 CAD- Club Deluxe Room
- Deluxe Room
- Deluxe Room
- Superior Room
- Club Room
At a glance
Key facts
Hotel size
- This hotel has 391 rooms
- This hotel is arranged over 41 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is noon
- Express check-in/out
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Children's club *
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transportation
Transfers
- Airport shuttle (available 24 hours) *
- Train station pick-up
- Cruise terminal shuttle *
- Ferry terminal shuttle *
Parking
- Free self parking
Offsite
- Area shuttle *
- Beach shuttle *
- Shopping center shuttle *
Payment types at the property
FAQs for Marco Polo Shenzhen, Shenzhen
Does Marco Polo Shenzhen offer free cancellation for a full refund? Yes, Marco Polo Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is parking offered at Marco Polo Shenzhen? Yes, there's free self parking. Is there a pool at Marco Polo Shenzhen? Yes, there's an outdoor pool. Are pets allowed at Marco Polo Shenzhen? Sorry, pets aren't allowed. What are the check-in and check-out times at Marco Polo Shenzhen? You can check in from 2 PM to midnight. Check-out time is noon. Are there restaurants at or near Marco Polo Shenzhen? Yes, there are 3 onsite restaurants. Nearby restaurants include Zi Du Concept Sichuan Specialty (2-min walk), The Kitchen Futian (4-min walk), and 仙人掌餐厅 Coyote's Mexican Cantina (5-min walk). Is airport shuttle service offered by Marco Polo Shenzhen? Yes, an airport shuttle is available. The charge is CNY 1000 per vehicle one way.
Recent reviews
Very Good 8.4 From 358 reviews
Very Good
Good.
hk1 night trip
Exceptional
Surprising visit
Why I stay for he night is because I cannot go back to HK due to protest occurring and trains are shut down. The hotel overall is ok and the room is large. If I need to pick one thing I like, I would choose the size and staff are nice and fluent in 3 language: Cantonese, Mandarin and English To pick one thing I don’t like: the bar at top floor is closed due to security reason during Chinese National days
hk1 night romance trip
Very Good
Good location, nice hotel
Like the hotel, easy to all things. Lots of shops around it, recommended. However, couple bars next to it, lower floor rooms might bother some during the night time.
ANDY, us1 night business trip
Exceptional
Shenzhen is semi-future!
Marco Polo held a great experience and hotel was comforting!
us1 night trip with friends
Exceptional
Wonderful stay
Wonderful stay with a nice buffet breakfast. The location of the hotel is great very close to metro and coco park mall. Very convenient.
Hei Tung Dawn, hk1 night romance trip
Very Good
Room is quite compact but well maintained and modern deco. Before booking at this hotel it’s says stay night reward will be rewarded by hotel.com after stay but email confirmation says otherwise. Clarified with hotel.com the rewarded will be awarded. Indeed after the stay reward night was credited and I needed to scam receipt etc to prove my stay. Hotel.com says is because I chose to pay at hotel, but halo, this is the option I preferred and available. I think this problem still exist and hotel.com need to sort out with the hotel. Apart from this hassle all is good.
sg3 night business trip
Exceptional
The Marco Polo is our forst choice of hotel when traveling to Shenzhen! Central location, walking distance to the subway and bullet train station. Malls nearby with restaurants and bars. Staff are always extremely accommodating, very professional and english speaking. We look forward to staying with you again very soon.
Brett, au1 night business trip
Very Good
Convenient and comfortable
Convenient location in a quiet part of the city. Good for both business or pleasure. Good sized room and very clean.
adrian, hk1 night trip with friends
Good
Staff needed more training
Not a 5 star hotel. Staff are not trained well for customer service. No greeting at all time. Room generally clean but small. Toilet door is broken. The noise from a disco in front of hotel makes us mad at night.
hk1 night family trip
Exceptional
值得推介
位置佳，附近有很多餐廳，又鄰近coco park 黃昏有開床服務 gym room 有免費yoga class 上
hk2 night romance trip
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