8/10 Very good
Apr 29, 2025
They really need help at the front desk. The clerk was overwhelmed and no one was friendly due to being overwhelmed. We called down to ask a question and they couldn't answer the phone because it was busy and while the gesture of breakfast being included was a great idea, that was the worse breakfast I have ever seen offered by a hotel. The eggs were I don't know how to describe and there was no meat at all just cold breaded items and eggs. As stated it is great that you even offer it but part of the reason for choosing this hotel was because you offered breakfast and I knew we would be rushing out during checkout to go on our cruise so I thought that would be a great spot to sleep, eat, park if we needed to and then leave. Parking we were told was first come first serve, so we didn't even bother with that but then we still had to go to a restaurant nearby to eat and I know it wasn't just us because I overheard other guests saying they were headed to IHOP. To me that is a waste of food if no one is really eating it. Please serve warm food that people like if it is part of the package we are paying for. Other than that we love the actual property.
Verified traveller
1-night trip
Verified Hotels.com guest review