Dirty hotel in middle of filthy road with loud music, lots of traffic noise and beggars outside. Dirty cups in rooms, no drinking water, staff unable to speak English. We had originally booked for 6 nights but checked out after first night and the lovely helpful customer service would not refund us. First and last time with hotels.com
The hotel was located on a busy street and has no compound of itâs own. Inside the hotel looked good. Room cleanliness wasnât the best I have seen. The walls were thin and so you could hear noises from outside. There was no view and we were staring into a brick wall of another building.
The pros are: room was big, service was very good and the staff was helpful.
We were very disappointed to learn once we arrived that the hotel is no-alcohol, this should be made clearer before booking. Our room was clean and tidy but the window looked onto a concrete wall. The pool looks nice enough but up close it is dirty and needs repair. There were constructions works happening on the roof which looks like it will be great once completed but now they are noisy and inconvenient. I would be very reluctant to stay here again.
The expectation was not so high for this property however, it changed the moment I checked-in to this property. Really liked the Ambience, room cleanliness, food and staff there.
Would like to highly recommend this property in Jaipur to all.
I would like to appreciate Mr. Ramavatar (Bell desk) he was really nice and was really quickly in his service,also Mr. Shubhendu (sorry for wrong pronounciation) he was in F&B restaurant serving breakfast with his amazing smile đ
Keep up good work Cygnett Team!!
The stay was comfortable and the breakfast was very nice. Slight drawback is that the rooms are not very soundproof and since they all face a large hallway, any noise travels and might disturb light sleepers. But overall comfortable stay nonetheless.