At the moment of writing this review,may-21st-2014,I am staying in room 1014 which unfortunately I could not leave early because it was paid in full and have an itinerary that can not be changed.When we arrived 2 days ago we noticed that our room carpet was particularly dirty and requested a room change.Rude,unfriendly and badly trained staff at the reception initially tried to sell a higher rate room,then told that there weren't any more rooms available to finally say that all rooms were at the same condition.In room tv is an old fashion 13'' which is barely impossible to watch from your bed.Comfort is missing elsewhere,as an example,when taking a shower the space between the faucet and door is no more than 40cm(16 inc),air conditioner is not working.No in room internet,only in public areas.There is a so called "sala villa vecchia" where guests are during evenings trying to use the slow 0.50 mbps internet service and you'll be lucky if find an space to seat down.Breakfast is poor,no fresh juices,dispensers for everything,do not expect something like an Italian coffee or a real orange juice.I have been many times in Frascati area because I use it as my initial point to explore the country and have been in other properties but this time I made a big mistake.Unfortunately this site does not allow to publish real photos witch can be seen in another popular review site.