When visiting Suffolk, Holiday Inn Express Hotel & Suites Suffolk by IHG is a great choice to consider. You can go for a morning swim at the seasonal outdoor pool and visit the 24-hour fitness center for a workout. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
96 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free buffet breakfast
Room service
Working away
24-hour business center
Meeting room
Conference space (500 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Cribs/infant beds are available for USD 10.0 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to August
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Suffolk
Holiday Inn Express Suffolk
Holiday Inn Express Hotel And Suites Suffolk
Holiday Inn Suffolk
Holiday Inn Suffolk
Suffolk Holiday Inn
Suffolk Holiday Inn
Holiday Inn Express Hotel Suites Suffolk
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Suffolk by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Suffolk by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Suffolk by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Suffolk by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Suffolk by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Suffolk by IHG?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express Hotel & Suites Suffolk by IHG?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (19-min drive) is nearby.
What is there to do at Holiday Inn Express Hotel & Suites Suffolk by IHG and nearby?
Holiday Inn Express Hotel & Suites Suffolk by IHG has a seasonal outdoor pool and a 24-hour fitness center.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
22 Feb 2025
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Feb 2025
Check in
The telephone service was superb and the gentleman was very nice and helpful. However, at check in I was not given any information about the amenities, times of check in and check out. I was handed keys and a paper to sign and nothing else. I realize with everything being digital and electronic that the assumption is that all information is available online. However, it would be helpful to have that information given at check in especially if you would like returning customers. First impressions are lasting impressions. The bed and pillow were super comfy.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Feb 2025
Comfortable room, minor inconveniences.
The hotel was very accomodating for a midnight check in. Breakfast from 7-9 was problematic for us as we arrived after a 14-hour road trip and barely got up by 9AM. The biggest issue was the TV. The bottom half of the screen was distorted.
Rudolf
Rudolf, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2025
Jennifer
Jennifer, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2025
Ricky
Ricky, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Jan 2025
Garry
Garry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Sandra
Sandra, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
30 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 Dec 2024
Fix me up!
Older hotel, needs upgrade!
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Nice stay
Service was excellent and room was very nice.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
The staff was amazing. The only thing was it felt like we would fall through the tub. The room was clean, hotel was clean, etc. Just a cosmetic fix. We would say again
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Everything was good, front desk people were nice and friendly.
Only thing I saw that was weird but not unusual was a roach in the bathroom in the middle of the night.
Elizabeth
Elizabeth, 1-night romance trip
Verified Expedia guest review
8/10 Very good
18 Nov 2024
patrick
patrick, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 Nov 2024
Gail
Gail, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2024
This is the second time I’ve stayed at this facility and each time I was very pleased with everything. Large rooms and very large bathrooms. I highly recommend choosing this hotel.
MYRONE
MYRONE, 1-night trip
Verified Expedia guest review
6/10 Good
8 Nov 2024
Clean, but the TV was broken
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Deanna
Deanna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
KAREN
KAREN, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
It was all great
Sally
Sally, 4-night trip
Verified Expedia guest review
8/10 Very good
12 Oct 2024
And in the bathroom was obnoxiously loud. I’ve never heard such a loud fan.
Joan
Joan, 1-night romance trip
Verified Expedia guest review
6/10 Good
8 Oct 2024
It seemed less clean than most hotels and the vibe from the staff was a little too relaxed. I ended up not staying even though I had already paid and I went and got another room at another hotel at my own expense.