Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
Adults-only beachfront resort with spa, near North Beach

Choose dates to view prices

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Boating
Land view from property
2 bars/lounges, swim-up bar, poolside bar, beach bar
2 outdoor pools, pool umbrellas, sun loungers
Located on a white sand beach near North Beach, Privilege Aluxes Isla Mujeres Adults Only offers an idyllic retreat. Unwind with a swim-up bar, deep-tissue massage at Mystique spa or enjoy the poolside bar and 2 outdoor pools with sun loungers. With free in-room WiFi and 3 on-site restaurants serving breakfast to Asian cuisine, this resort is perfect for relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Free breakfast
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 3 hot tubs
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $362
CA $445 total
includes taxes & fees
Mar 19 - Mar 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

Premium Suite with Whirlpool bath

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Aluxes Room

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite Garden View

Highlights

Balcony
Air conditioning
Minibar (some free items)
Plasma TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.3 km
  • Isla Mujeres Ferry Terminal - 7 min walk - 0.6 km
  • Dolphin Discovery - 9 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

At Privilege Aluxes Isla Mujeres Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be just steps from North Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Satay, one of 3 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 124 units
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 14
    • Minimum check-in age is 18
DONE

Children

    • Children (14 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Sailing nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of MXN 2000 per person (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

Does Privilege Aluxes Isla Mujeres Adults Only offer free cancellation for a full refund?

Yes, Privilege Aluxes Isla Mujeres Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Privilege Aluxes Isla Mujeres Adults Only?

Yes, there are 2 outdoor pools.

Are pets allowed at Privilege Aluxes Isla Mujeres Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Privilege Aluxes Isla Mujeres Adults Only?

Sorry, there's no onsite parking at Privilege Aluxes Isla Mujeres Adults Only.

Is airport shuttle service offered by Privilege Aluxes Isla Mujeres Adults Only?

Yes, an airport shuttle is available. The charge is MXN 2000 per person roundtrip.

What are the check-in and check-out times at Privilege Aluxes Isla Mujeres Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Privilege Aluxes Isla Mujeres Adults Only?

No, this resort doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.

What is there to do at Privilege Aluxes Isla Mujeres Adults Only and nearby?

Have fun with nearby activities like sailing and scuba diving. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Privilege Aluxes Isla Mujeres Adults Only also has 2 outdoor pools, 2 bars, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Privilege Aluxes Isla Mujeres Adults Only?

Yes, there are 3 onsite restaurants, featuring beachfront dining and Asian cuisine.

What's the area around Privilege Aluxes Isla Mujeres Adults Only like?

Privilege Aluxes Isla Mujeres Adults Only is a short 7-minute walk from Isla Mujeres Ferry Terminal and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say that the resort is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place
This hotel is in the perfect location to Hidalgo street and all it has to offer! I’ve stayed here 10 years in a row and I’ve stayed another places but location wise this hotel is by far the best. The rooms with ocean view are huge and very nice! Only people staying at this hotel can come here so it’s safe. The food and drinks are good. They have the best guacamole and chips and pico by the pool. Service is good. Top up front and you will receive even better service.
Jennifer, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

8/10 Very good

George, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful staff
Hotel is very clean and well maintained. Food was about average. Only real issue were the guests that spent all day at the pool bar and then yell and scream obscenities for hours because they’re wasted. These were people in their 40s-60s acting like spring break college kids. We had a lovely room near the pool and were glad the pool bar closed at 6. The staff at the hotel were really friendly and went out of their way for you.
Gwen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, beautiful property
Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
lori, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Will not go back
Checkin was easy. The room was nice and the bed was comfortable. It stayed very cool in the room despite being windy and rainy outside There was no hot water for showers for the three days we were there. The morning of check out they finally had hot water. - but I had already packed everything so didn’t get to take a shower. We did not receive our complementary bottle until day before check out. They never refilled our mini bar in the room either Many of the wait staff - especially at playa Norte beach were not friendly and looked irritated to be there and deal with customers. The beach area and chairs were nice and the drinks were decent. The pool was very chilly and not alot of people at the pools or pool bar. They had a taco stand but you couldn’t even go get a taco and go sit to eat it. Why have a taco bar if you can’t even get a taco?! I had to go to the beach bar to actually order a drink though as they were not attentive at all. Food was mediocre at the resort. Breakfast buffet boring and not a lot of options for an all inclusive. I would not pay again for all inclusive based on food alone. And based on service of staff and no hot water I would not and will not ever stay here again. Do not recommend to stay here. For the amount of money we paid we were very disappointed. Staff didn’t even seem to care about our concerns.
View from room
View from beach chairs
Shannon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Monica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

james, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

fabulous resort
The stay was great. The room was beautiful and clean, the food was good for an all inclusive, the pool and beach area was pristine and the staff were very friendly and accommodating.
8-night trip with friends
Verified Hotels.com guest review

8/10 Very good

robert, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Well, it’s just say the first four hours after checking in my credit card got hacked and was used by the ministry of foreign affairs which just seems odd because it was not used for days before checking in, booked all inclusive waited untill day four before they filled the bar and pop fridge with asking twice a day, whirlpool on our patio was not usable other people’s hair and dirt scum in it since day one no none ever cleaned, day two no hot water at the whole resort everybody had to take ice cold showers. The food is typical all inclusive food mediocre at best Brazilian night was very good though. Everything else just typical all inclusive bland food. There are much better all inclusive resorts on the island. Last three days we’re here they were rebuilding the wooden deck around the pool works hanging over the edge of the pool with electric corded tools at any minute they could’ve dropped them in the pool and electrocuted everybody in the pool. Day 7 (we came with a group of 20, 10 different rooms) 8 of the rooms cards were shut off and had to be reset when we made it back to the resort. WOULD NOT RECOMMEND!
Verified Expedia guest review

10/10 Exceptional

Superb !
Wonderful place - very clean, friendly, great food. Beautiful beach, the sand is like flour. Beach does get busy but Privilege Aluxes has its own private seating on the beach which is very nice. The servers on the beach are awesome!
Danielle, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Orbitz guest review

6/10 Good

Elevators not working & lack of hot water
karla, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nigel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Tonya Shawn, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Kimberly, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely resort
Nadika, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful resort on a beautiful island. All of the amenities were top tier and it’s quite possibly the one way I’d like to experience Mexico moving forward!
Chris, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is second to none! Our accommodations were very good. Excellent
Raymond, 14-night trip
Verified Expedia guest review

10/10 Exceptional

David, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Sarath, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place and food was fine, but l did not like the limitation of the food, the buffet had not enogh variety, and there is only buffet for breakfast, the lunch and dinner did not give us the option for buffet. The lersonal was friendly, but something very important, THE MUSIC IS ALLWAYS THE SAME, NOT GOOD ENOGH FOR A TROPICAL ISLAND, IF IM IN MEXICO I SHOULD AT LEAST FEEL THW VIBES OF MEXICO, NOT EVEN ONE SPANISH MUSIC WHIC THAT MAKE IT SUCKS, HOW CAN L GO TO MEXICO AND NOT HEAR A SPANISH MUSIC IN 4 DAYS OF STAYS? IF I AM IN VACATION I SHOULD AT LEAST HAVE A VARIETY OF MUSIC, SPECIALLY THEIR NATIVE MUSIC FROM THEIR COUNTRY. IM FROM THE DOM. REP. AND THE DIFFERENCE IS VERY HIGH!
Yessica Raquel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

7th time? we have stayed there. 😊😊 First in five years or so though. Had a great time at hotel and in Isla.
Richard Allen, 6-night romance trip
Verified Expedia guest review