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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Ilkley hotel with restaurant and bar/lounge

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Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Reception
Terrace/patio
Executive Room, 1 King Bed, Non Smoking
Meeting facility
At The Craiglands Hotel, Sure Hotel Collection by Best Western, discover a tranquil retreat. Savor the serene atmosphere of the garden or gather with friends at the bar. With in-room WiFi and laundry services available to you during your stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Conference center
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
  • Cable/satellite TV service
The current price is CA $82
CA $98 total
includes taxes & fees
Jun 22 - Jun 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Sofa bed - double
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Sofa bed - double
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Sofa bed - double
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Sofa bed - double
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Sofa bed - double
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
Bar (on property)

The Black Hat

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Bar
9.6 out of 10, Exceptional, 171 reviews
The price is CA $165
CA $199 total
includes taxes & fees
Jun 22 - Jun 23
The Black Hat
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About the area

Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ

What's nearby

  • The DalesWay - 11 min walk - 0.9 km
  • Ilkley Pool and Lido - 18 min walk - 1.6 km
  • Ilkley Golf Club - 4 min drive - 2.4 km
  • Bolton Priory - 11 min drive - 12.6 km
  • East Riddlesden Hall - 18 min drive - 19.4 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 16 min drive
  • Burley-in-Wharfedale Station - 7 min drive
  • Ilkley Station - 12 min walk
  • Ben Rhydding Station - 23 min walk

Restaurants

  • ‪Friends of Ham - ‬12 min walk
  • ‪Domino's Pizza - ‬10 min walk
  • ‪Bar T'at - ‬15 min walk
  • ‪Costa Express - ‬14 min walk
  • ‪Caffè Nero - ‬13 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

The Craiglands Hotel, Sure Hotel Collection by Best Western puts you within a 15-minute drive of Yorkshire Dales National Park. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, Hindi, Polish, Romanian, Urdu

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 7 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Double sofa bed
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50.00 will be collected before check-in

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Are pets allowed at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, this hotel doesn't have a casino, but Grosvenor Casino Bradford (22-min drive) is nearby.

What is there to do at The Craiglands Hotel, Sure Hotel Collection by Best Western and nearby?

The Craiglands Hotel, Sure Hotel Collection by Best Western has a garden.

Are there restaurants at or near The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, there's an onsite restaurant.

What's the area around The Craiglands Hotel, Sure Hotel Collection by Best Western like?

The Craiglands Hotel, Sure Hotel Collection by Best Western is a short 11-minute walk from The DalesWay and 15 minutes' walk from Ilkley Playhouse.

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Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Lobby
Elevator
Bar
Spa
Bathroom
Value

Reviews

6/10 Good

2-night trip
Verified Hotels.com guest review

4/10 Fair

Craig, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not dog friendly !

We changed our usual hotel in Ilkey due to the location of Craiglands between the moors and the town and the Best Western brand and as it stated dog friendly . The dog beds and the bottle of bubbly was a lovely touch , with a very comfy bed and great bathroom .However we felt 2nd class citizens just because of the dog . Signs on the towels asking us to use them for the use intended ! The room was long and dark and view of a pipe , mossy roof and brick wall . We had to leave the window open as the room was so hot and so was woken each morning by the kitchen extractor fan at 6-7 am . When we politely asked to move we were told there was no spaces in dog friendly rooms and they couldnt do anything about it. We would have checked out but the room was not refundable . When we saw an upgraded room it was like a different hotel . Meals/drinks had to be taken in a bar room and even when the big restaurant was closed for breakfasts we felt we were put in isolation in the bar on our own even thought the brasserie floor where everyone else was was hard and so easier to clean . No food available after 7.30 . It did feel like Marie Celeste and bars/reception had a intercom system if you needed a member of staff .Maybe no people in the bar due to the cost of drinks £16 a pint of beer and glass of wine . Unsure if we paid the same as other standard rooms but wasnt worth it ! Come on Best Western! Shame because the staff were lovely . I would add photos but this app wont let me .
Jane, 2-night trip
Verified Hotels.com guest review

6/10 Good

Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay

Great stay with the most friendly courteous staff I have met in a hotel. Great warm welcome at reception and great service from the staff at dinner and breakfast. Room very clean and bed and pillows very comfortable. Breakfast very good with good choice. The hotel is old fashioned and has real character I would stay again and recommend
Carolyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

EDWARD, 2-night trip
Verified Hotels.com guest review

6/10 Good

PHILIP, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay

Great stay. Room a little dated deco wise but bed very comfortable and bathroom adequate. Staff polite and very helpful. Breakfast was delicious
Maria, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not as welcoming as usual

The hotel is in a lovely spot in the town of Ilkley, although it is up a hill, almost a mile from the town centre. We have stayed at Best Western Hotels many times over the years and found that this one didn't meet the usual standards. After parking our car in the car park we were faced with a set of very steep steps to get us up to the road outside the hotel and then more steps up. On checking in, we were ignored by the first member of staff we saw, but after a while another member of staff came to our rescue and mentioned that younger woman was learning the ropes. Fair enough as we all have to learn, but the young member of staff could have said someone would be with us soon instead of just leaving us standing there. Our room, number 234, was up in the loft to the second floor, then down steps then immediately up another steep set of steps with our suitcases! We are both pensioners and not in the first flush of youth! The room was fine, but somewhat warm and we had to leave the window open each night to breathe. At reception, there were hardly any tourist leaflets (we were told they had been removed) and a street plan of Otley, not Ilkley. The staff member managed to find me one but the reception did not have any for the 3 days we stayed, just the Otley town plan! Not useful for their residents! The next day we couldn't access our room. Probably due to the learner on the first day as the key had been wiped. All those steps up and down twice at the end of a busy day!
Marie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

First rate experience

Fantastic hotel. Great staff and service. Will definitely visit again.
Nigel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Floorboards creak badly

Lovely room but the floors absolutely creaked in 121!and I could hear every foot movement in 122 next door!!
John, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stephen Miles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good location but needs modernisation

My allocated room was in the annex reached by some very, very steep stairs. The room was clean but stark, no pictures on the wall. The bath and sink were very old, chipped and cracked. There was a door on the corridor outside with a squeaky hinge that was noisy for a prolonged period overnight. There was limited choice on the breakfast buffet and it wasn't refreshed promptly. The drinks dispenser produced truly awful (instant) coffee. The hotel is in a good location but I believe is in need of a thorough update.
Ian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Saturday Night Stay

One night stay room only which was very comfortable. Hotel is a grand old dame which is slightly tired in places but was very clean and with a warm welcome. The car park access should be better signposted when approaching from front of hotel. We did not experience the bistro nor bar.
Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Second time visit for an overnight stay in an area we used to live in. The standard rooms are large, clean, well furnished and have a big modern bathroom. Public rooms were all clean, well decorated and furnished. Didn't use Bistro but the breakfast choice was good and plentiful. Great location for touring the Dales.
Edwin, 1-night family trip
Verified Expedia guest review

6/10 Good

Great position, lovely building. Good value but a bit tired .
Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

👍
Mark, 1-night trip
Verified Expedia guest review