Beautiful,location,facilities,rooms.Air con poor in room. Bar staff,when you could find them,not brilliant,for a five star hotel. Food and very good menu,but couldn't eat raw uncooked potatoes!! When mentioned to restaurant staff,it was just ignored!!!After meal we visited bar area,we recommend you bring your own drinks from restaurant. Other guests in hotel didn't and left the bar.We think building and surrounding are five star,staff let it down!!!