Nestled adjacent to a golf course, Hotel Berner Zell am See offers an upscale retreat. Treat yourself to a massage at the onsite spa, indulge in breakfast and dinner at the on-site restaurant, or unwind with mountain biking and ice skating activities. Enjoy free WiFi in your room and explore shopping options on site.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Airport transfer
Connecting rooms available
Bar
Free breakfast
Ski facilities
Pool
Main amenities (12)
Daily housekeeping
Near the beach
Ski-in/ski-out access
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Ski storage
Ski passes
Sauna
Steam room
Airport shuttle
Terrace
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is CA $405
CA $405
CA $454 total
includes taxes & fees
May 24 - May 25
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Highlights
Balcony
Separate sitting area
Connecting rooms available
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Lake view
25 sq m
Sleeps 2
1 Double Bed
View all photos for Suite, 1 Double Bed, Balcony, Lake View
Suite, 1 Double Bed, Balcony, Lake View
Highlights
Balcony
Separate sitting area
Connecting rooms available
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Lake view
33 sq m
Sleeps 2
1 Double Bed
View all photos for Double Room, 1 Double Bed, Balcony, Mountain View
Double Room, 1 Double Bed, Balcony, Mountain View
Highlights
Balcony
Connecting rooms available
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Mountain view
20 sq m
Sleeps 2
1 Double Bed
View all photos for Junior Suite, 1 Double Bed, Balcony, Mountain View
Niklaus - Gassner - Promenade 1, Zell am See, Salzburg, 5700
What's nearby
City Xpress Ski Lift - 5 min walk - 0.4 km
Zell am See Leisure Centre - 9 min walk - 0.8 km
Zeller See Beach - 10 min walk - 0.9 km
Lake Zell - 13 min walk - 1.1 km
AreitXpress Cable Car - 3 min drive - 2.9 km
Getting around
W.A. Mozart Airport (SZG) - 77 min drive
Zell am See Station - 6 min walk
Maishofen-Saalbach Station - 7 min drive
Bruck-Fusch Station - 8 min drive
Airport shuttle (surcharge)
Restaurants
Zeller's Cafe - 6 min walk
Pinzgauer Diele - 7 min walk
Kupferkessel - 4 min walk
Cafe Vanini - 5 min walk
Boutique Hotel Steinerwirt1493 - 5 min walk
About this property
Hotel Berner Zell am See
Hotel Berner Zell am See allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a sauna are other highlights. Ski passes and storage are also available.
Languages
English, French, German
At a glance
DONE
Hotel size
36 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Transfers
Airport shuttle on request (during limited hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10 AM
Restaurant
Bar/lounge
What to do
Mountain biking
Helicopter/airplane tours
Ice skating
Shopping
Beach nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Water skiing nearby
Sledding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Ski storage
Facilities
1 building/tower
Built in 1952
Safe-deposit box at front desk
Garden
Terrace
Piano
Adjacent to a golf course
An outdoor pool
Full-service spa
Sauna
Steam room
Beaux Arts architecture
Ski
Ski-in/ski-out access
Ski passes
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snow tubing nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Berner Spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Also known as
Berner Hotel
Berner Hotel Zell am See
Berner Zell am See
Hotel Berner
Hotel Berner Zell am See
Hotel Berner Zell am See Hotel
Hotel Berner Zell am See Zell am See
Hotel Berner Zell am See Hotel Zell am See
Frequently asked questions
Is there a pool at Hotel Berner Zell am See?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Berner Zell am See?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Berner Zell am See?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Berner Zell am See?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Berner Zell am See?
Check-in start time: 4 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at Hotel Berner Zell am See and nearby?
Have fun with onsite winter activities like ice skating. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Berner Zell am See also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Berner Zell am See?
Yes, there's an onsite restaurant that offers Regional cuisine.
Does Hotel Berner Zell am See have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Berner Zell am See like?
Hotel Berner Zell am See is located on the boardwalk/promenade, a short 6-minute walk from Zell am See Station and 5 minutes' walk from City Xpress Ski Lift.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
8.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 1, 2024
Quiet and safe. Staff is supper.
Regina
Regina, 1-night family trip
Verified Expedia guest review
6/10 Good
Sep 5, 2023
We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.
Diana
Diana, 2-night family trip
Verified Expedia guest review
4/10 Fair
Aug 30, 2022
The bed was not made, no sheets. When I realized the problem it was too late and had no assistance.
Miguel
Miguel, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
Sep 3, 2019
Lovely location and great views from the pool terrace. We upgraded to a lake side suite, which was lovely. Staff couldn't do enough for you. Spa was superb, sauna, steam room and lovely pool.
Breakfast buffet very good too.
Was disappointed that the rooms were somewhat old fashioned. They had no air-conditing or even a fan. Bathroom was small with seperate toilet. Plastic glasses and cups, not what i would expect of a hotel of this standard.
Verified traveller
5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2019
Absolutely fantastic!
Would certainly recommend
The staff couldn’t have been any more helpful 😃👌
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2019
Spectacular staff with a nice and quiet location
Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
Benjamin
Benjamin, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 22, 2019
Good quality friendly hotel
Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable.
Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress.
It was also nice to relax in the Spa and outside pool after a day out walking the hills.
Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus!
Would recommend hotel.
Verified traveller
6-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
May 24, 2019
Great hotel in a beautiful town
The hostess was very warm and welcoming. Welcome coffee and cake was provided.
The summer pass cable car tickets were included.
Breakfast was buffet style with cereal, meats and cheeses. Eggs cooked to order.
A short walk to the lakeside.
Room was warm and comfy with a nice view.
Neat and clean.
Outdoor Parking was on the property. We saw a covered garage, probably for winter months, not sure how big it is.
Shirley
Shirley, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
Aug 24, 2018
Lovely stay at Zell am See
Stayed here for 3 nights in summer, it was lovely. The hotel has great wellness facilities and is conveniently located just a few minutes away from bus station for excursions and cable car rides. Food was delicious and we felt well taken care of.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 2, 2017
Great hotel
Very nice and helpful staff who gave us a nice welcome with a glass of wine while we registered. Good restaurant, and walking distance to town. Room was quite large, had a nice balcony with view of mountains and lake. Parking was free, right in front of hotel.
World Traveler
World Traveler, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2016
great service, good location
Reception greeted us by name and offered us two drinks to relax with while they took our luggage to our room. Excellent hotel, good location, great breakfast
Walter
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2016
Beautiful location, fantastic staff
We had a lovely 3 night stay here, having a front facing room with balcony overlooking town and lake - absolutely beautiful! We were greeted personally on arrival and the owner of the hotel showed us to our rooms - even parked our car for us in the garage. All the staff could not do enough for us and made our stay here very relaxing, friendly and welcoming - we definitely would like to stay here again!! Evening meal was 6 courses for 19 euros and was lovely. The hotel was right next to ski run and chair lift so you can ski right down to the hotel in winter.
Richard
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2015
Great hotel. Very friendly staff. Excellent pool
Great hotel in an excellent location. Great breakfast and really friendly staff. We had a junior suite and the room was huge with plenty of storage space. The decor was traditional rather than modern but that just added to the experience. Highly recommended hotel. Excellent pool too.
goodie808
Verified Expedia guest review
4/10 Fair
Oct 4, 2015
My stay in Zell am see
I liked zell am see but the hotel was wrost thing there There are no professional work of the staff and they did not have any flexibility in the change rooms, I asked them manytimes to change my room and the hotel was empty of visitors, but they refused to do that because the hotel is full, I lived on the ground floor and it was annoying us to the presence of insects and our inability to open the windows and no air conditioning room, It was bad experience
Talal
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2015
Perfect
The lady at the reception is so nice and friendly, the hotel itself is comfortable, beautifully built in the marvelous Zell Am See, the breakfast is good, the rooms are large enough. One of the best experiences.
Al
Verified Expedia guest review
8/10 Very good
Jul 26, 2015
Good location, warmly eelcome.
Close to the ski lifts.
Somewhat weak breakfast.
andris
Verified Expedia guest review
8/10 Very good
Sep 4, 2014
Very nice hotel
It is very nice hotel. But, the junior suites are very close to the swimmimg pool & you need to select a room far away from the swimminm pool.
Ibrahim
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2014
Great hotel, friendly helpful staff and excellent restaurant
Howard Bisgould
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2014
One of the very best.
This hotel goes beyond all expectations. Excellent food, friendly welcome etc. Price included tickets for cable cars and sailing on the lake. I wish we had more time. Excellent night's sleep. Only criticism is the unconventional toilet design, where you can't wash because the bathroom sink is in a separate section. So you have to touch door handles etc before washing.
Archie
Verified Hotels.com guest review
10/10 Exceptional
Jun 10, 2014
The proprietors are friendly and run an excellent operation. Zell am See is a bit crowded but this hotel is sufficiently isolated
Verified traveller
Verified Hotels.com guest review
8/10 Very good
May 28, 2014
We'd go back in a heartbeat
What a fantastic hotel. Really good feel to the place. Nice room with lovely lake view. Excellent pool. Brilliant service. The team were really welcoming - made us feel very special from the moment we arrived. We'll definitely be going back.
Matt H
Verified Hotels.com guest review
10/10 Exceptional
Mar 17, 2014
Exceptional kind staff and amazing SPA.
On arrival the staff made everything smooth. A beautifull SPA and super nice staff.
I was also given a gift when I left.
Great place and owner family.
Philip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2012
Great place to stay!
The hotel was excellent in every respect!
T. Ebbens
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2012
I wish all hoterls were like this!
On arrival we were invited to rest ourv travel weary bones and partake of complimentary drinks whilst filling out the required forms, which was a nice touch. The room and facilities were excellent, every member of staff from the manager to the cleaning ladies were friendly and helpful, the breakfast and evening meals were excellent in both choice and value and the house wines were of a reasonably high standard. Even after we had booked out, our luggage was looked after until we were due to leave Zell am See later that day and we were wished a safe onward journey with some complimentary chocolates, another nice touch! We would have no hesitation in staying at this hotel again.
Mike & Kath
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2011
Hotel Berner in Zel am See - a warm welcome
We enjoyed mostly the hotel staff warm welcome and attention to our requests.
The room is spacious and the interior has light atmosphere.
The only problem was the absence of air - conditioning system in the room or at least a fan.
Overall we enjoyed our stay and liked the hotel.