It wasn't terrible, but the rating on hotels.com is way too high. It's average at best and is in need of updating. Half of the outlets didn't work and the A/C never shut off regardless of what temperature it was set at.
I was so disappointed as soon as I walked through the door. I have to admit the people were extremely nice at the front desk and I was hoping that this wasnât going to be a nightmare being that they did not do any type of refunds, but this place was totally ridiculous. Our door was so close to the pool. You can smell the chlorine through the walls. There was a bubble in our bathroom from water damage that looked like it was gonna bust anything the bathroom floor stay flooding. We kept having to put their towel down, which made it that we had no towels so we had to go and buy ourselves some towels to use. The microwave was dirty. We never used the refrigerator to microwave the toaster nor the coffee maker because everything unsanitary especially since it was located right next to the bathroom that had the leak and smelled like urine all day long actually the whole time we were there we kept the window to the bathroom open. The shower stall was disgusting. It seemed like we had to take a shower with shower shoes or our flip-flops or whatever on because our feet should never hit that floor. The little sign that tells you what TV channels are was gross and disgusting. There was some human substance on the back of this thing so when you picked it up, you donât know if you were touching boogers or what so that means the cleaning crew did not clean that room properly. When I went to tell the front desk all he did was give me a brand new one and told me to toss the nasty one away.