The hotel itself was great and the staff were wonderful. Our rooms were at street front and it was extremely noisy every night. Car alarms went off all night, cars blowing horns. Spent three night with very little sleep. Don't recommend staying a hotel if get rooms at the front. No hair dryer so could not wash our hair during our stay. Did not know to bring own hair dryer.
The staff was so kind and friendly to us during our entire stay. Breakfast was great, convenient location, and facilities were nice too. Highly recommend to anyone looking to stay in Cusco near the center!
Hotellets konstruktion gĂžr, at det er utroligt stĂžjende. Alle vĂŠrelser ligger rundt om en central âcourt yardâ. Alle lyde brager op igennem til alle etager. 5 mennesker der taler i stueetagen (reception, morgenmadsrestaurant) lyder som en folkeopstand. Selv den mindste lyd bliver larm pĂ„ denne mĂ„de.
El hotel es muy bonito, la ubicaciĂłn es muy buena a dos calles de la Plaza de Armas, la habitaciĂłn que nos dieron era realmente enorme y muy agradable, la cama king y la ducha estuvieron muy bien, el personal fue muy amable y servicial, el desayuno estuvo bien, el lugar donde sirven el desayuno es hermoso. En general estuvo todo muy bien. El Ășnico problema fue que la habitaciĂłn que nos dieron (219) no tenĂa una buena aislaciĂłn sonora, y especialmente el dĂa sĂĄbado fue muy ruidosa por la noche y la madrugada. Pero el hotel es realmente recomendable.
very pretty place, especially the mosaic wall. the staff was very friendly and helpful also. unfortunately the ventilation did not work, the water pressure was shut off at night into the morning (we had to leave early and could not use the toilet or shower), and the hallway lights were out.
They also shut the door to the outside and did not mention they would do so, making it hard to find when walking back at night
Lastly, they do NOT have airport transportation. waited for the ride I previously confirmed for 20 minutes, eventually got a cab. for the way back to the airport they simply called me another one.
I really enjoyed my stay here. Breakfast was a little sparse but suited my needs. My rooms (I came back a few times) were a little small but comfortable and clean. I found the staff extremely professional and helpful. That's what made my stay quite relaxed.
The hotel was very nice but a few things could be fixed. We need a mirror outside the bathroom. Since there is no fan in the bathroom, it gets very humid and wet in the room. The mirror takes a long time to dry up. The breakfast needs more of a variety with better quality meats. Over excellent service, front desk was phenomenal.