6/10 Good
9 Mar 2025
I will not be returning!
Young man who checked me in at the front desk was exceptional. Extremely professional, courteous and handled all issues with management style. I can’t praise him enough. Power went out in my room minutes after check-in. The electrician showed up in minutes (due to front desk prompt response) and resolved the issue. He is very skilled and wonderful as well. The night staff at the front desk ( she didn’t give me her name) was the worst! Very unprofessional, rude and did not respond an issue I had with a neighbor who had their TV up so loud I couldn’t hear mine or relax to have a quiet evening. The screen to the sliding door was bent and would not stay on track. The only good thing about the is hotel is the location. Yes, there is noise from incoming flights, but that didn’t bother me unlike the blaring TV volume past midnight. Flights eventually stop in the evening. The furniture int the suite wasn’t clear and run down. I wouldn’t sit on the sofa at all. Kitchen not stocked very well. I would not recommend this hotel, but their other one across the street was nicer. This location is not worth the money spent. I will not return unfortunately. The French side is better in my opinion.
KOBE
KOBE, 1-night trip
Verified Hotels.com guest review
