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Chateau Star River Pudong Shanghai

5.0 star property
Luxury hotel in Shanghai with spa and indoor pool

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Exterior detail
Breakfast, lunch, dinner served; pool views
View from property
Breakfast, lunch, dinner served; pool views
Premium bedding, down comforters, minibar, in-room safe
In the heart of Pudong, Chateau Star River Pudong Shanghai offers a luxurious getaway. Unwind with a massage or body treatment at Lulu Spa, enjoy pool views while dining at E cafe, and take advantage of dry cleaning/laundry services on site. With an indoor and outdoor pool, tennis courts, free self parking for convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • Gym
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 8 meeting rooms

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
The current price is CA $102
CA $117 total
includes taxes & fees
Jun 27 - Jun 28

Room options

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Showing 24 of 24 rooms

View all photos for Chateau Twin Room with Garden View

Chateau Twin Room with Garden View

Chateau Twin Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room with City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room with City View

Deluxe King Room with City View

Deluxe King Room with City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Chateau King Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Milky Way Bay Castle Suite

Premium bedding, down comforters, minibar, in-room safe

Milky Way Bay Castle Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

Bathroom

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Premium bedding, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Rustic Luxury Tent Double Bed Room

Living area

Rustic Luxury Tent Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Business 2-bed Room

Premium bedding, down comforters, minibar, in-room safe

Business 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive City-View Twin Bed Room

Premium bedding, down comforters, minibar, in-room safe

Executive City-View Twin Bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for VR4D Immersive Experience Double Bed Room

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VR4D Immersive Experience Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Garden-View King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Executive Garden-View King Bed Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

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Deluxe City-view Queen Room

  • Sleeps 3
  • 1 King Bed

View all photos for Castle Room - Garden-View (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Castle Room - Garden-View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (Double Bed)

  • Sleeps 3
  • 1 King Bed

View all photos for Rustic Luxury Leisure Twin Room

Premium bedding, down comforters, minibar, in-room safe

Rustic Luxury Leisure Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2
  • 1 King Bed

Rustic Luxury Leisure Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Paul Frank Themed Room

Premium bedding, down comforters, minibar, in-room safe

Paul Frank Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room (2 beds)

Premium bedding, down comforters, minibar, in-room safe

Themed Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Themed Room (Double bed)

Premium bedding, down comforters, minibar, in-room safe

Themed Room (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Castle Family Friendly Room - Garden-View

Premium bedding, down comforters, minibar, in-room safe

Castle Family Friendly Room - Garden-View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
View from room

DoubleTree by Hilton Hotel Shanghai - Pudong

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
8.4 out of 10, Very good, 493 reviews
The price is CA $89
CA $104 total
includes taxes & fees
Jun 21 - Jun 22
DoubleTree by Hilton Hotel Shanghai - Pudong
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About the area

Map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125

What's nearby

  • Century Park - 3 min drive - 3.1 km
  • Shanghai New International Expo Centre - 5 min drive - 4.1 km
  • Shanghai Tower - 7 min drive - 6.9 km
  • The Bund - 7 min drive - 6.3 km
  • Yu Garden - 7 min drive - 7.2 km

Getting around

  • Shanghai Pudong Intl. Airport (PVG) - 30 min drive
  • Hongqiao International Airport (SHA) - 41 min drive
  • Shanghai South Railway Station - 13 min drive
  • Shanghai Hongqiao Railway Station - 23 min drive
  • Nanxiang North Railway Station - 29 min drive
  • Jinxiu Road Station - 8 min walk
  • Fanghua Road Station - 17 min walk
  • Xianan Road Station - 19 min walk

Restaurants

  • ‪九井日本料理 - ‬6 min walk
  • ‪享和兴苏州汤包馆 - ‬10 min walk
  • ‪味之都 - ‬2 min drive
  • ‪和府捞面 - ‬15 min walk
  • ‪港泰小镇 - ‬11 min walk

About this property

Chateau Star River Pudong Shanghai

Chateau Star River Pudong Shanghai puts you within a 10-minute drive of The Bund and Shanghai Tower. You can visit the spa to indulge in massages, facials, or hydrotherapy, and E cafe serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. The property is just a short walk to public transportation: Jinxiu Road Station is 8 minutes away.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 261 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Mini golf

What to do

  • Tennis
  • Mini golf

Working away

  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Lulu Spa has 11 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children

Children & extra beds

  • Rollaway beds are available for CNY 552.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Does Chateau Star River Pudong Shanghai offer free cancellation for a full refund?

Yes, Chateau Star River Pudong Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chateau Star River Pudong Shanghai?

Yes, there's an indoor pool.

Are pets allowed at Chateau Star River Pudong Shanghai?

Sorry, pets aren't allowed.

Is parking offered on site at Chateau Star River Pudong Shanghai?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Chateau Star River Pudong Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Chateau Star River Pudong Shanghai and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Chateau Star River Pudong Shanghai also has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Chateau Star River Pudong Shanghai?

Yes, E cafe offers garden views.

Does Chateau Star River Pudong Shanghai have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Chateau Star River Pudong Shanghai have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Chateau Star River Pudong Shanghai like?

Chateau Star River Pudong Shanghai is in Pudong, a short 8-minute walk from Jinxiu Road Station.

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Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10

3-night trip

10/10

porter and receptionist is helpful and polite. keep it up.
5-night business trip

6/10

The rooms were dated but extra spacious.
2-night family trip

8/10

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
7-night trip

8/10

1-night family trip

6/10

Bad service overall, staff seemed unwilling to assist, Staff let this place down,
3-night business trip

10/10

Very good! Marble every where! Nice building , nice area!
2-night business trip

10/10

Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
1-night trip with friends

10/10

The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
1-night business trip

8/10

3-night business trip

4/10

The Free WIFI is not working, the air condition is weak, the room never gets cool since outside is very HOT during the time when i stayed. I stayed in room 1209, the cold water is running slow and hot water pressure is bigger. Hard to adjust the water temperature when taking shower. The room itself is pretty big, and it comes with free breakfast daily.
4-night family trip

8/10

2-night business trip

8/10

5-night business trip

10/10

Very nice hotel. A bit remote and must take taxi
2-night business trip

10/10

Beautiful Hotel with an amazingly friendly & helpful staff.
4-night business trip

6/10

3-night romance trip

10/10

Large hotel nice setting in a residential area. Avoids the busy part of downtown. Staff try to be helpful but English speaking staff are not common.
2-night trip

6/10

2-night romance trip

8/10

Very nice hotel. Good breakfast and location. Onstage problem is communication as I believe there should be one person on each shift who speaks English. Staff not helpful at all.
7-night trip

8/10

local 5-Star hotel. The service is ok but not competeable with international hotel. Breakfast is so so
3-night business trip

8/10

Was there for a trade show at the Expo Center. Great hotel. Rooms large and Modern and Clean. However staff speaks very little English. Only issue is getting a Taxi out of the hotel. Staff needs to call for one. Expect a 10 - 15 minute wait.
2-night business trip

8/10

Great boutique hotel. Awesome interiors. Lil far from main city. Rest all very good!
3-night family trip

10/10

This hotel is part of a complex that also provides luxury apartments, and includes a small shopping complex across the street. This is definitely a 5-star facility, with luxurious wedding services on weekends. Although not really focused ti a business traveler, the internet is sufficient and the location is quiet (except for weddings on the pool side of the hotel). The staff is polite and competent, with several fluent in English. The buffet breakfast is relatively amazing in its depth of available styles and dishes, so Asians, Europeans and Americans can find something they are familiar with. They also have a very extensive workout center available to hotel guests, however, the outdoor swimming pool is for wedding services only. I would definitely return for either business or pleasure.
4-night business trip

6/10

Internet connection is not stable. Low water pressure, need more than an hour to fill the bathtub, shower stream is also very slow.

10/10

Basically, I used the hotel as a place to crash before travelling to Wuxi after a grueling 14 hour flight. It was comfy and luxurious, with a separate "living" area with a good city view.
1-night business trip