After checking in we went to our room to find the beds had unmade dirty linens still on beds. We were moved to another room were the carpet was found to be wet all around the air conditioner. My grandchildren were so looking forward to swimming and the pool bottom was found to have black mold everywhere. The hot tub was partial drained and appeared to have vomit in it. Electricy went out at midnight and we ultimately had to load the kids up and leave at 2:15am and head home.
The electricity was off because of a storm when we arrived. The hotel offered to reimburse our $$ but we had no where else to stay. So we used our flashlights and went to our room. The electricity came on about midnight.
The next day I asked if they could comp our night because of the power outage but the said is was beyond their control so couldnât refund our money. It would have been nice to have received a refund. But otherwise the stay was fine.
Lots of crickets running around our room. Window blind was filthy, as was the carpet. Best in La Grange, maybe, but not a great a hotel and wouldn't stay there again.
The outside needed landscape attention. Most importantly the water temperature changed drastically while taking a shower !!!! It would get cold and then change to too hot without touching the control !!!
Hallways spelled a bit musky
Breakfast was Good
Stay was good. Service and food was good. There was a dead roach on the floor, so wasnât impressed with the checking of room daily. Housekeeping had bug spray on their cart so there is an issue apparently. We will stay again when we visit.