Guests
All properties in Carcassonne, Aude, France

Hôtel Montmorency, Carcassonne (and vicinity)

Family-friendly hotel in Carcassonne with spa and outdoor pool

  • Free WiFi
From
$106 CAD

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2 Rue Camille Saint-Saens, Carcassonne, 11000, Aude, France
8.8.Fabulous.
  • Amazing location! Wonderful staff! Fabulous pool! Incredible!

    Jul. 9, 2019

  • Amazing all around!

    Apr. 16, 2019

See all 85 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Bar/lounge

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Chateau Comtal - 2 min walk
  • Narbonnaise Gate - 3 min walk
  • Carcassonne Medieval City - 4 min walk
  • Aude Gate - 5 min walk
  • Basilica of St. Nazaire and St. Celse - 7 min walk
  • Basilica of Saint-Nazaire - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Classic Room
  • Deluxe Room
  • Premium Deluxe
  • Junior Room
  • Suite
  • Large Suite
  • Standard Room

Location

2 Rue Camille Saint-Saens, Carcassonne, 11000, Aude, France
  • Chateau Comtal - 2 min walk
  • Narbonnaise Gate - 3 min walk
  • Carcassonne Medieval City - 4 min walk

What’s around

Landmarks

  • Chateau Comtal - 2 min walk
  • Narbonnaise Gate - 3 min walk
  • Carcassonne Medieval City - 4 min walk
  • Aude Gate - 5 min walk
  • Basilica of St. Nazaire and St. Celse - 7 min walk
  • Basilica of Saint-Nazaire - 10 min walk
  • Pont-Neuf de Carcassonne - 11 min walk
  • Place Carnot - 19 min walk
  • St. Vincent Church - 22 min walk
  • Parc du Père Noël - 23 min walk
  • Canal du Midi Harbor Master's Office - 1.3 mi / 2.1 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 19 min drive
  • Castres (DCM-Mazamet) - 73 min drive
  • Carcassonne Station - 25 min walk
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 16 min drive

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Onsite extended parking (EUR 10 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1980
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

SPA CARITA has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 15 for adults and EUR 8 for children (approximately)

Children and extra bedsPay at property

  • Cribs/infant beds are available for EUR 10.0 per day
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 5 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs EUR 10 per day
  • Extended parking costs EUR 10 per night

Pool, spa, and gym (if applicable)Pay at property

  • The seasonal pool is open from April to October
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

Also known as

  • Hôtel Montmorency
  • Hôtel Montmorency Carcassonne
  • Hôtel Montmorency Hotel Carcassonne
  • Hôtel Montmorency Carcassonne
  • Montmorency Carcassonne
  • Montmorency Hotel Carcassonne
  • Hôtel Montmorency Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hôtel Montmorency does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs EUR 10 per day. Extended parking costs EUR 10 per night.

  • Yes, there's an outdoor pool.

  • Yes, pets are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees.

  • You can check in from 3 PM - 2 AM. Check-out time is 11 AM.

  • Yes. Nearby restaurants include Maison Du Cassoulet (5-min walk), La Courtine (5-min walk), and Château Comtal and remparts in Carcassonne (5-min walk).

  • Hôtel Montmorency has a spa and an outdoor pool, as well as a Turkish bath and a garden.
8.8.Fabulous.
  • 8.0.Very Good

    Ood value and great location.

    Great location and comfortable room with very friendly service. The hotel is right across the street from the entrance to the old walled city which was perfect for our short stay. And we had a semi private patio/garden area. I think ours was a deluxe room so it was a bit smaller than I expected. And I am used to most rooms having a mini fridge and kettle so was surprised this one did not. I had brought wine and didnt have a place to chill it so one of the receptionists helped me out with an ice bucket which was very accommodating. The colors in the room are way too loud, lots of bright pink and orange which is rather hard to look at. I would definitely stay again and just ask for a different room. The parking was reasonably priced at €10. I thought €15 was a bit high for a continental breakfast so we ate in the old town.

    Cheri, 1 night trip, Sep. 21, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    I thought the property and facilities were very well maintained. The wall paper in my room screamed at me. Too many bold colors. The 60’s are calling! They want their room decor back! I couldn’t get the shower head to work in the bathroom. In fact, a small chrome piece came loose in my hand. At that point, I gave up on the shower. It was also difficult to get in to.

    2 night family trip, Nov. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Carcassone gem

    This hotel is the perfect location to explore all the Carcassone has to offer. The accommodations are clean and comfortable, the lounge at the partner hotel across the street has one of the best night time views of the médiéval cité and the friendly onsite cat and dogs were an added bonus. The staff were attentive and friendly and our son LOVED his daily Chocolat chaud in the mornings!

    Donald, 3 night family trip, Oct. 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Location, room too small, clean, too expensive for what’s offered

    1 night family trip, Oct. 18, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Perfect choice of hotel

    Fantastic hotel. Location was perfect for a trip to Carcassonne and our room was clean, comfortable and a good size. The service we received during our stay was friendly and could not of asked for more at the price point

    Adam, 4 night trip with friends, Sep. 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Location and view from bar / terrace. Swimming pool area and relaxing beds were fantastic to use after a days sightseeing .

    2 night trip, Aug. 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    Wonderful location. Hotel is separate from main building and stairs were not lit well at night.

    Jasmin, 1 night romance trip, Jul. 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Outstanding location across the street from the old, walled town. Friendly staff. Nice sized pool and convenient breakfast. The room floor plan was unusual and was not ideal for storing cloths and luggage, but was fine and air conditioned.

    1 night trip, Jul. 7, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    It was ok. Location is amazing though.

    Small but clean room with patio. Construction noise early in morning in the room next door. Dusty and dirty hallway. Paint smell throughout building. Pool was crowded so we did not use it.

    Laurence, 1 night romance trip, Jun. 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good value for money

    Great location, comfortable room and bed and friendly staff.

    Julie, 1 night trip with friends, May 31, 2019

    Verified Hotels.com guest review

See all 85 reviews