8/10 Very good
18 Dec 2022
Great stay but…
We had great time. We had fun.
Great service, cleanliness, eco-friendly, friendly staff.
Food was good but not great. We had dietary restrictions and they were not always able to accommodate that.
Finally on 3rd day, I found a great chef, Mariana, and she made us food based on our dietary restrictions.
It was tough for staff to understand and follow vegetarian dietary restrictions.
Another small comment, bathrooms does not have lock and shower has only half glass door so all water comes out of shower. It was high fall risk. This was not expected being a five star hotel.
When you stay with family and bathrooms does not have lock, that’s makes it difficult.
Verified traveller
4-night family trip
Verified Hotels.com guest review