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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi Serendipity Hotel, Hanoi

3-star3 stars
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000, Vietnam

Art Deco hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Food
Delicious food
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room

Hanoi Serendipity Hotel, Hanoi

from $39 CAD
  • Deluxe Double Room, City View
  • Deluxe Family With Window
  • Superior Quadruple with Window
  • Deluxe Twin with Window
  • Deluxe Triple Room

What’s around Hanoi Serendipity Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Old City Gate - 15 min walk
  • Hanoi Opera House - 17 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Hoa Lo Prison Museum - 10 min walk
  • Ngoc Son Temple - 10 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Railway Station - 15 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11:30 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Spa services on site
Working away
  • 24-hour business center
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hanoi Serendipity Hotel, Hanoi’s small print

Also known as

  • Hanoi Serendipity
  • Hanoi Serendipity Hotel Hotel Hanoi
  • Hanoi Serendipity Hotel
  • Hotel Serendipity
  • Hotel Serendipity Hanoi
  • Serendipity Hanoi
  • Serendipity Hotel
  • Serendipity Hotel Hanoi
  • Hanoi Serendipity Hotel Hotel
  • Hanoi Serendipity Hotel Hanoi

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 157500.0 per night

Buffet breakfast is offered for an extra charge of VND 230000 for adults and VND 119999 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 357000 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hanoi Serendipity Hotel, Hanoi

  • Are pets allowed at Hanoi Serendipity Hotel?
    Sorry, pets and service animals aren't allowed.
  • Is airport shuttle service offered by Hanoi Serendipity Hotel?
    Yes, an airport shuttle is available. The charge is VND 357000 per vehicle roundtrip.
  • What are the check-in and check-out times at Hanoi Serendipity Hotel?
    You can check in from 2 PM to midnight. Check-out time is 11:30 AM.
  • Are there restaurants at or near Hanoi Serendipity Hotel?
    Yes, there's an onsite restaurant.

Recent reviews

Fabulous 8.8 From 43 reviews

Exceptional 10.0
Perfect stay
I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Tyson, au1 night romance trip
Exceptional 10.0
Pleasant hotel in a good location
We stayed 2 nights in this hotel. The location is very central and you can reach many points well on foot. The staff is very friendly and the check-in was very fast. Also the breakfast fulfilled our expectation. The cleanliness of the rooms is very good. Can be recommended for a city trip of this kind. Thank you for the pleasant stay, hotel staff.
Maddison, au1 night family trip
Exceptional 10.0
Comfortable hotel very well located in the center.
Perfectly located in the heart of old Hanoi, close to the lake and shopping streets. Very comfortable and clean, silent at night .. perfect for resting an urban day The staff very available and smiling, speaks very good English. They are also great tips for restaurants or activities. We stayed for 2 nights, a faultless one. We recommend this hotel
Xavier, au1 night business trip
Exceptional 10.0
Very good hotel
Super hotel, very well quoted in the center of Hanoi. Very nice and helpful staff. Clean and functional rooms. Very good breakfast. A very family-friendly hotel where my mother has been staying for 5 years for work, without any disappointment.
Ashley, au1 night trip with friends
Very Good 8.0
Value for money
The construction next door was noisy, drilling into the middle of the night! And starting their work early at 6am! Room floor was dusty throughout my week of stay because of the construction. Staff is helpful and cheerful. Great location!
JULIANA, sg7 night trip with friends
Exceptional 10.0
Unforgettable stay in Hanoi
This is the best rating I've ever written, and I probably will not be able to write anything better that that everything was just right: location, facilities and above all the service. The staff was incredible, especially Liliy who give you the feeling of being totally welcome. Efficient organization, helpfulness and a very good gastronomy complete the very positive impression. Many thanks to all who made our stay unforgettable!
Marius, vn1 night family trip
Exceptional 10.0
It is really good stay here.
Staff was really nice and helpful, comfortable room (comfortable bedding, king-size bed and no noise), very good location (within the old quarter), hearty breakfast with choice, reasonable price ... In short, everything was excellent.
Hugues, vn1 night romance trip
Exceptional 10.0
Excellent value for money.
Great hotel we took the Double with private bathroom, The room was perfect! The staff are very friendly always at the little care, they helped us book a 1 night and 2 day cruise to Halong Bay as well as to take the night bus to South Vietnam. Everything was very well organized for the trips.
Corey, nz1 night romance trip
Exceptional 10.0
Quality hotel in the center.
The staff is very friendly, always available and good advice. We were very caring! The room was lovely and very good breakfast too. The location in Old Hanoi is great because the room was quiet and so convenient to get access historical sites, restaurants on foot. The hotel organized tour to Ha Long Bay and the organization was really good.
Claudia, au1 night romance trip
Exceptional 10.0
Excellent hotel in Hanoi center
The hotel is located in the middle of the Old Quarter, everything is nearby. The rooms are clean and especially the bathroom. The staff was very welcoming and helped us a lot. Ms Lucy helped us to book our Halong Bay trip without any problem.
Elliot, au1 night family trip

Hanoi Serendipity Hotel, Hanoi

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