Arrived at 2:30 pm and couldnât check in due to no rooms available (a bit disappointed as I needed to get changed before meeting the boys at 3:00 pm.
Managed to get a car parking spot which was good, as limited parking.
Hotel clean same as my room which was quite basic but had a good shower.
So, not the most modern hotel in the world and quite frankly, it is overdue a refurb but that should not put you off staying. The Team are extremely welcoming, the rooms are clean and daily housekeeping cannot be faulted. Breakfast choice is good and I enjoyed what was put in front of me. I have stayed elsewhere in Lowestoft and paid more for the privilege however I will return to the Hatfield because of the friendly Team and the seafront location.
Room shabby and cramped and airless, creaking floorboards including corridor so bed shook whenever someone passed by. Disappointing.
But breakfast excellent and I commend the lady who managed the breakfast restaurant, very friendly and efficient.
Used to stay at the Hatfied on a regular basis but this is the first visit for about 20 years. The entrance/reception area has not changed at all and on first appearances seems really neglected and off putting. But once in the hotel other areas are better; bar/ outside terrace, rooms were fine & clean.
1st room I checked onto was the size of a student dogs. Poor quality throughout and not worth the money.
Reception changed the room, and whilst better was equally rum down. Could feel the springs in the bed which made for a rough night's sleep. Room was also extremely hot.
Has the chicken gyro at dinner and sent it back, chicken was not cooked through.
Overall the place is on dire need of an upgrade.
I travel regularly and base my choice on the reviews, this place does not deserve anything near what is stated.
We stayed in a sea view room which had a lovely view of the sea, unfortunately because the temperature reached 28%c the room was very warm even with the windows open, so it really spoiled our stay here. We didnât eat in the restaurant but the food looked good.
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Very basic l, tired decor and threadbare carpet. Restaurant manager was reluctant to help his staff at a very busy breakfast. The dirty dishes left on the table until we left
the only thing that stuck in my mind was at night when people walked pass the room the floorboards made a nose
and it woke me up .apart from that the hotel was clean/ tidy
staff were great all round good job willl come back again thank you.
I always like staying at the Hatfield. Its been 15 years ive been staying and i just think its a lovely cheerful place to stay. Staff are always friendly and helpful. Food is good and the service is quick. The rooms are comfortable and warm. It reminds me of how hotels used to be, its like going back in time, in a good way. Well done to all keeping the Hatfield charming and warm.
Lovely clean room, comfortable bed. Seafront location, with parking just opposite. If you have mobility issues, worth mentioning, as several steps up and down in the corridor, leading to the bedrooms .