Thermas de Olímpia Resorts by Mercure

3.5 star property
Family-friendly hotel with 3 outdoor pools, near Laranjais Thermal Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thermas de Olímpia Resorts by Mercure

Exterior
Aerial view
Sauna
Exterior
Miscellaneous

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 3 outdoor pools
  • Sauna
  • Children's pool
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Gift shops/newsstands
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall
  • Playground
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Living room
  • Television
The price is CA $136
CA $141 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

Luxury Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 60 sq m
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Premium Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • 57 sq m
  • Sleeps 7
  • 1 Double Bed, 2 Twin Beds, 1 Double Sofa Bed and 1 Twin Sofa Bed

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About the area

Map
Alameda das Maracas, 7, Thermas Park, Olímpia, SP, 15405-200

What's nearby

  • Laranjais Thermal Springs - 3 min walk
  • Rui Barbosa Square - 3 min drive
  • Maria Tereza Breda Municipal Stadium - 3 min drive
  • Valley of the Dinosaurs - 3 min drive
  • Hot Beach Olímpia by Hot Beach Parque & Resorts - 3 min drive

Restaurants

  • ‪Jangada Beach - ‬3 min drive
  • ‪Brazilian Fast Food - ‬3 min walk
  • ‪Bella Floresta Padaria e Restaurante - ‬17 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Restaurante Dedo de Moça - ‬14 min walk

About this property

Thermas de Olímpia Resorts by Mercure

Thermas de Olímpia Resorts by Mercure offers a fantastic location, putting you just a 5-minute walk from Laranjais Thermal Springs. Guests can take a dip in one of 3 outdoor pools, and the sauna makes for a relaxing end to the day. Other highlights at this Mediterranean hotel include a children's pool and a garden. Fellow travelers love the helpful staff and family-friendly amenities.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 488 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Shopping

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2008
  • Garden
  • 3 outdoor pools
  • Sauna
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Thermas de Olímpia
Thermas de Olímpia Olimpia
Thermas Olimpia Resort
Thermas de Olímpia Resort Olimpia
Thermas Resort
Thermas Olimpia
Tuti Thermas Olimpia Resort
Tuti Thermas Olimpia
Nobile Resort Thermas Olímpia Olimpia
Nobile Resort Thermas Olímpia
Nobile Thermas Olímpia
Tuti Thermas de Olimpia Resort

Frequently asked questions

Does Thermas de Olímpia Resorts by Mercure offer free cancellation for a full refund?
Yes, Thermas de Olímpia Resorts by Mercure does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Thermas de Olímpia Resorts by Mercure?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Thermas de Olímpia Resorts by Mercure?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Thermas de Olímpia Resorts by Mercure?
Yes, there's free self parking.
What are the check-in and check-out times at Thermas de Olímpia Resorts by Mercure?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Thermas de Olímpia Resorts by Mercure and nearby?
Thermas de Olímpia Resorts by Mercure has 3 outdoor pools and a sauna, as well as a garden.
Does Thermas de Olímpia Resorts by Mercure have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Thermas de Olímpia Resorts by Mercure like?
Thermas de Olímpia Resorts by Mercure is a short 3-minute walk from Laranjais Thermal Springs and 11 minutes' walk from Orionverso Mundo Virtual.

Thermas de Olímpia Resorts by Mercure Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Não espere a qualidade de um Mercure!
- PONTOS NEGATIVOS Bar & Restaurante - PÉSSIMO! PÉSSIMO! PÉSSIMO! O valor de um cheese burger é de R$25. O pão é ruim (parecia pão amanhecido), a carne é ruim (sem gosto) e o queijo é difícil de achar! Nós usamos 4 saquinhos de maionese e de ketchup só para poder comer e engolir o lanche, já que a fome era muita e estavamos cansados para sair. Pedimos um espeto de carne bovina. Eu nem me lembro a última vez que devolvi algo, mas dessa vez tive que devolver o espeto, porque a carne era muito dura, impossível de mastigar! O café da manhã é cobrado R$39 por pessoa e acredito que seja administrado pela mesma empresa-pessoa do bar, portanto preferimos gastar menos da metade desse valor e ter um excelente café da manhã em uma padaria da cidade. Vocês precisam URGENTEMENTE rever quem presta o serviço de alimentação pra vocês! PROCESSO DE CHECK-IN - Horrível! O processo é demorado e ficamos quase meia-hora esperando o processo ser finalizado. Isso porque não havia ninguém na fila e na nossa frente. Foram literalmente mais de 30 minutos para gerar 2 cartões de acesso! COMFORTO - Travesseiro ruim, cama péssima, toalhas horríveis (daquelas que esfolam a sua pele), ar condicionado velho, televisão pequena. Tudo é muito ruim. Não vá a esse hotel esperando comforto! - PONTOS POSITIVOS Staff - a equipe é legal e algumas pessoas da recepção são simpáticas. Piscina - a piscina é boa Espaço - o quarto é espaçoso
FELIPE, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Foi bom, recomendo. quarto bom e limpo. Cafe da manha deixou a desejar, poucas opcoes e sempre as mesmas. Bastente atividades na piscina, time de recreacao sao otimos, mto bom. Precos dentro do hotel sao abusivos, tudo mto caro!! Lado bom e que fica ao lado do parque Thermas dos Laranjais.
Verified Expedia guest review

8/10 Very good

Adoramos o hotel!
Me hospedo no hotel há anos com a família, porem com o passar dos anos sentimos que ficou abandonado, e cada vez que visito, deixa mais a desejar. A comida dessa vez, não estava boa como sempre foi, nem em sabor, nem em variedade de opções no buffet. Existe um andaime na recepção que todas as vezes que visitei, desde 2017, está lá no mesmo lugar. Quanto aos quartos e à limpeza das unidades, sempre mto bem feito! Adoramos o hotel e gostaríamos que se mantivesse a qualidade que sempre nos fizeram optar por ele!
Adriana, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Cesar, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wellington, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Estadia no hotel
O quarto que ficamos foi o sem vista, mas não por escolha própria e a forma de como isto era decidido não ficou clara. Tomamos 3 cafés da manhã onde em 2 deles tinha somente as coisas básicas e somente o terceiro era mais completo. Em um jantar que resolvemos fazer a refeição no hotel e a comida estava bem salgada. Apesar de tudo a localização é ótima e os funcionários são extremamente respeitosos e educados
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Os restaurantes do hotel não estão funcionando, tivemos que deslocar fora do hotel para tomar café, e fazer as demais refeições.
Roseli, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Experiência boa com a família, as condições de limpeza e conservação estão precárias. Funcionários muito bons. Houve deslocamento para outro local para café da manhã.
Juliana, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Jean, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

As instalacoes do hotel precisam de muita reformas. O sagua do hotel muito bonito, porém as torres dos quartos eram feias e com um elevador de dar medo (pequeno e barulheto). Sem restaurante, apenas um bar na piscina sem refeição.
Claudia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tiago, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Karla, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Pessimo Resort. Simplismente não vá.
Pessima experiencia. O restaurante do resort é terceirizado e está em litigio com o resort, sendo assim, eles levam os hospedes para café/almoço/jantar em locais diversos na cidade. Uma van a cada 10 minutos passa na portaria e mais 5 minutos para chegar ao local. Um transtorno pessimo para quem busca comididade escolhendo um resort. Os restaurantes que eles levam são de razoaveis para ruim, oferecendo poucas opções e qualidade. Manutenção do ar condicionado estava vencida desde dezembro de 2023. O chão e moveis manchados, pareciam sujos mesmo sendo limpos. Todo o apartamento aparentava ser antigo, não tinha nada novo.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Icaro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Experiência muito boa.
Jair, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Falta respeito com os cliente no checkin, ficamos 2 hrs na fila. O restaurante não consegue atender a demanda, no primeiro dia ficamos 1 hora e 35minutos na fila pra entrar ao restaurante, e NÃO TINHA MESA DISPONÍVEL! Atendimento horrível! Quarto com ar condicionado sem manutenção! Barulhento e não gera!
Thiago, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Viagem
Razoável, o resort estava em manutenção. Local de refeição, por conta disse tivemos que nos locomover durante os períodos de refeição. Comida (Jantar e almoço) horrível eu e meu esposo comemos um bobo de camarão e tivemos uma noite de rei e rainha. Graças a Deus que no outro dia nos levaram para outro restaurante (Dat Badan Restaurante) onde a comida estava maravilhosa, mas no jantar novamente nos leram para o buffet deles horrível. Por fim se tornou cansativo e não conseguimos aproveitar como deveria. Se volto no resort, não sei acredito que é muito difícil nessas condições não.
Sandra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ótima
Maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muito satisfeita !
Incrível!!
Kelly, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Vinicius, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Experiência ruim
Não foi boa porque tivemos que sair de van pra tomar café em outro local. A internet do Hotel é péssima, não funciona. A única parte boa é que tem entrada direto para o parque.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel Crasson, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tudo ok. Ótimo.
Ricardo, 2-night family trip
Verified Hotels.com guest review