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Jerusalem Metropole Hotel

Hotel with restaurant, near Western Wall

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Photo gallery for Jerusalem Metropole Hotel

Reception
Standard Double or Twin Room, 2 Single Beds
Shower, towels
Restaurant
Reception
Jerusalem Metropole Hotel features a rooftop terrace and puts you within a 15-minute walk of Western Wall.

Reviews

6.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • ATM/banking services
  • Multilingual staff

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service
The current price is CA $162
CA $162 total
May 17 - May 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Premium bedding
Private bathroom
Coffee/tea maker
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Premium bedding
Private bathroom
Coffee/tea maker
Desk
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 Double Bed
Property entrance

New Capitol Hotel - Jerusalem

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
8.8 out of 10, Excellent, 99 reviews
The price is CA $131
CA $131 total
May 31 - Jun 1
New Capitol Hotel - Jerusalem
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About the area

Map
4 Salah Ed-Din Street, Jerusalem, 91190

What's nearby

  • Damascus Gate - 6 min walk - 0.5 km
  • Church of the Holy Sepulchre - 12 min walk - 1.0 km
  • Al-Aqsa Mosque - 13 min walk - 1.1 km
  • Western Wall - 14 min walk - 1.2 km
  • Mamilla Mall - 17 min walk - 1.4 km

Getting around

  • Ben Gurion Airport (TLV) - 44 min drive
  • Jerusalem Biblical Zoo Station - 26 min drive
  • Jerusalem (JRS-Malha Railway Station) - 26 min drive
  • Jerusalem Malha Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪AlMihbash Restaurant - ‬7 min walk
  • ‪Vienna Restaurant & Cafe - ‬3 min walk
  • ‪Jaafar sweets - ‬9 min walk
  • ‪Kasho Restaurant And Café - ‬6 min walk
  • ‪7 Eleven Cafe - ‬2 min walk

About this property

Jerusalem Metropole Hotel

Jerusalem Metropole Hotel features a rooftop terrace and puts you within a 15-minute walk of Western Wall.

Languages

Arabic, English, French, Hebrew

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (ILS 50 per day)
    • Onsite garage
    • Offsite parking within 500 ft (ILS 50 per day)
DONE

Transfers

    • Airport shuttle from 7:00 AM to 11:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Rooftop terrace
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Thin carpet in public areas

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

Optional extras

  • Full breakfast is offered for an extra charge of approximately ILS 50 for adults and ILS 25 for children
  • Airport shuttle service is offered for an extra charge of ILS 70.00 per person (one-way)

Children & extra beds

  • Rollaway beds are available for ILS 20.0 per day

Parking

  • Uncovered self parking costs ILS 50 per day
  • Parking is available nearby and costs ILS 50 per day (500 ft away)

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.

Also known as

Hotel Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel
Metropole Hotel Jerusalem
Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel Hotel
Jerusalem Metropole Hotel Jerusalem
Jerusalem Metropole Hotel Hotel Jerusalem

Frequently asked questions

Does Jerusalem Metropole Hotel offer free cancellation for a full refund?

Yes, Jerusalem Metropole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Jerusalem Metropole Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Jerusalem Metropole Hotel?

Yes. Self parking costs ILS 50 per day.

Is airport shuttle service offered by Jerusalem Metropole Hotel?

Yes, an airport shuttle is available from 7:00 AM to 11:00 PM at scheduled times. The charge is ILS 70.00 per person one-way.

What are the check-in and check-out times at Jerusalem Metropole Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Are there restaurants at or near Jerusalem Metropole Hotel?

Yes, there's an onsite restaurant.

What's the area around Jerusalem Metropole Hotel like?

Jerusalem Metropole Hotel is in the heart of Jerusalem, a short 14-minute walk from Western Wall and 6 minutes' walk from Damascus Gate.

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Reviews

6.2

Good

6.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Restaurant
Service staff
Location

Reviews

10/10 Exceptional

Great stay

Absolutely great Near to al Aqsa mosque, great surroundings, great service, comfortable beds, it ticked all boxes Thanks metropole
Kaisar, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Everything is good location, hotel it's self employed friendly and very helpful. Quiet easy access to dome of the Rock, stores, restaurants.
Fatma, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect location

Staff were fabulous Location was absolutely fabulous Stay was good Ticks all boxes for what we paid Cannot thank you enough
Kaisar, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Cheap, quiet and close to old city. Awful breakfast and last maintained last century. Friendly staff.
Hugh, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Matthew, 3-night trip
Verified Expedia guest review

8/10 Very good

Orwah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff friendly and location was good
Antonio, 3-night family trip
Verified Expedia guest review

2/10 Poor

Very dirty the bathrooms smell moldy.
Wilfredo, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good location, but poor condition

It locates right across Herod’s Gate, with a restaurant on top floor. Food was good. Room was old and very basic. AC had water leaking right on bed headboard. I had to turned it off and stuck a towel there to catch dripping. People working there were very nice and friendly.
Wei, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Really bad not good Service terrible I went to check M and they said there is no room available I showed him the reservation through Expedia they ignored it and they refuse to refund the money back
1-night family trip
Verified Expedia guest review

2/10 Poor

The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.
Heba, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

A cheap dive. Do not pay full price to stay here.

This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.
Rachel, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Gross Hotel Do Not Stay Here

The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.
Ronald, 17-night business trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

8/10 Very good

Arguably the best hotel in the Muslim Quarter

The rooms are spacious and tidy, although they miss basic facilities such as mugs/tea/coffee etc. They do contain a kettle though. Mixed service from the staff. Night manager Mohamed is superb however.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

CARLOS R, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

This has been my worst hotel experience yet. The Jerusalem Metropole aooarently had some plumbing issues so moved us to a hotel across from them, Rivoli Hotel. The room we were given had a stench, filthy carpets, a stained towel and sullen staff. Security to the hotel was totally missing! We opened the front door after dinner and just walked in. No one at reception and room keys in full view of anyone who decided to want to pick one. Our assigned room was on the 2nd level and there was no staff to help you take your luggage up and down the stairs..there is no elevator in the hotel. Our room view was a graveyard! Bath tub was tiny and stepped..never seen anything as unsafe as this one. I could go on and on about how bad my stay has been..the upside is that is was just one night.
Noella, 1-night trip
Verified Expedia guest review

4/10 Fair

Staff very helpful and breakfast was very good. Hotel not clean and very run down though, located in a rundown area and a little hostile and not recommended to venture out at night. Close to Old City though- Muslim entrance.
Paul, 2-night trip
Verified Expedia guest review

2/10 Poor

Not what you want on a vacation

This is a small hotel in the Arabic area, great location and a few steps away from Herod's Gate in Old Jerusalem, besides that the room was dirty and smelly, hair on the bead sheets and pillows, there was no safe to leave your values in the room
Raul, 3-night trip
Verified Hotels.com guest review

6/10 Good

Rico, 5-night trip
Verified Expedia guest review

6/10 Good

Nice as close to old city , within walking distanc

Room was OK, , fridge not working, did report it, water cooler was only available for one day, no juice with breakfast. No fruits , staff very nice, helpful especially young boy, called Mohammed), he went extra mile when we needed help and somethings
Maria, 9-night trip
Verified Expedia guest review

2/10 Poor

One star at best. They over price it by hundreds of dollars just to show they’ve lowered the price and make you think you’re receiving a deal. Stay away.
Disappointed, 1-night trip
Verified Expedia guest review

2/10 Poor

This is a 1 star hotel. It was dirty and being renovated. They post a price per night of a few hundred dollars, then cut the price to just over $100 USD to indicate that it is a great deal. The renovations involved glue and other material that gave me a head ache within minutes. We left the hotel within an hour and found a much better place. I contacted Expedia customer service but they NEVER responded. Where do I rate Expedia's performance????
Disappointed, 1-night trip
Verified Expedia guest review

4/10 Fair

Sheets exposed the mattress, poor
mike, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 1-night trip
Verified Hotels.com guest review