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Kore Tulum Retreat and Spa Resort - Adults Only

4.5 star property
Adults-only resort with 2 restaurants, near Tulum National Park

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Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Property grounds
View from room
Beach nearby, white sand, sun loungers, beach towels
Located near Tulum National Park, Kore Tulum Retreat and Spa Resort - Adults Only offers a serene escape with breakfast, a swim-up bar, and poolside relaxation. Unwind in the sauna or steam room, indulge in spa treatments like hydrotherapy or yoga classes at the gym. With multilingual staff available to assist you and free WiFi throughout your stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool and 4 hot tubs
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
  • Separate bathtub and shower
  • Separate sitting area
  • Television
The current price is CA $518
CA $518 total
includes taxes & fees
Mar 7 - Mar 8

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Jacuzzi Suite, Garden View Kore

Free minibar, in-room safe, desk, blackout drapes

Jacuzzi Suite, Garden View Kore

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Jacuzzi Suite, Garden View Tulum

Free minibar, in-room safe, desk, blackout drapes

Jacuzzi Suite, Garden View Tulum

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 59 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
10 outdoor pools

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
8.4 out of 10, Very good, (284)
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
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About the area

Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Las Palmas Public Beach - 14 min walk - 1.2 km
  • Playa Paraiso - 4 min drive - 2.1 km
  • Tulum Beach - 7 min drive - 2.4 km
  • Tulum Mayan Ruins - 10 min drive - 6.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬10 min walk
  • ‪Kin Toh - ‬16 min walk
  • ‪Rossina Cafe - ‬5 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Mateos - ‬18 min walk

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

At Kore Tulum Retreat and Spa Resort - Adults Only, you'll be just a 5-minute drive from Playa Paraiso and Tulum National Park. Guests can indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Nirvana Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

All-inclusive

All-inclusive room rates at Kore Tulum Retreat and Spa Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 94 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas (1-device limit)
    • Free WiFi in rooms (speed: 25+ Mbps; 1-device limit)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–11 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Yoga classes
  • Karaoke
  • Shopping
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 2008
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Mediterranean architecture

Accessibility

  • 10 stairs to reach property
  • Smooth flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps and 1-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Nirvana Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Specialties Shangri-la - Overlooking the ocean and pool, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 200.00 per stay
  • A damage deposit of USD 200.00 will be collected before check-in

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Does Kore Tulum Retreat and Spa Resort - Adults Only offer free cancellation for a full refund?

Yes, Kore Tulum Retreat and Spa Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kore Tulum Retreat and Spa Resort - Adults Only?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Kore Tulum Retreat and Spa Resort - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Kore Tulum Retreat and Spa Resort - Adults Only?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Kore Tulum Retreat and Spa Resort - Adults Only?

You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge.

What is there to do at Kore Tulum Retreat and Spa Resort - Adults Only and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Soothe your senses in one of the 4 hot tubs or make use of other amenities, which include 2 bars and an outdoor pool. Kore Tulum Retreat and Spa Resort - Adults Only also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Kore Tulum Retreat and Spa Resort - Adults Only?

Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.

Does Kore Tulum Retreat and Spa Resort - Adults Only have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

What's the area around Kore Tulum Retreat and Spa Resort - Adults Only like?

Kore Tulum Retreat and Spa Resort - Adults Only is a short 3-minute walk from Tulum National Park and 14 minutes' walk from Las Palmas Public Beach.

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Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Tahseen, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Updated maintenance of the property is BADLY needed. Room had mildew smell. Sheets didn’t smell fresh.
Omar, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

You stay with tha nature and the sound of the ocean. Paradise place
William T, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
Amy, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Alexa, 3-night trip
Verified Expedia guest review

8/10 Very good

Our experience here was better than average based on the reviews. For travel on a budget, we had a great time. There were plenty of things that didn't work, or weren't available, but I found myself enjoying the things that did and were. We had some standout staff members who were super friendly, like Faustino and Fernando, that made us some of the best margaritas we have ever drank! The food we had was flavourful, served quickly, and felt good to eat (no sickness here). The room was comfortable, clean, and quiet, even during the storm that came in through the week. The downsides were mostly that some of the facilities need maintenance. Our AC didn't work, and neither did the jets in our jacuzzi (though it did get clean hot water!). Apart from that there were some limited options when it came to food, even running out of beer entirely for a day. A few more staff, more frequent restocking, and some maintenance would have made this trip a 5/5. For the price we paid, with the expectations we had, I would recommend Kore to anyone traveling for all-inclusive on a budget.
Josh, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Very old and outdated. The property needs a lot of maintenance. The staff is great and responsive. Many of the problems are out of their control. The food was good, but all of the deserts we had were not very good. A lot of gym equipment is broken. It seems like a very neglected place and it used to be a great place to come. Again, the staff are amazing. Check out more recent reviews of this place before staying. I think we came at the beginning of the season and they were getting everything ready and back in the swing of things.
Zachary, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Skeleton staff 1 place to eat no managers on duty to speak to NOT 1. Was charged a few to leave
ENRIQUE, 5-night family trip
Verified Expedia guest review

2/10 Poor

Amy, 4-night trip
Verified Expedia guest review

6/10 Good

Kore is a very big resort but not a lot of people. If you're looking for something fun this isn't the place. It's more for an older crowd. Everything was nice besides the food. It's only 1 restaurant on the resort it serves breakfast lunch & dinner but the food isn't good.
Jaz'men, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean, friendly
Aracely, 2-night romance trip
Verified Expedia guest review

2/10 Poor

This place says it’s a four which maybe 21/2 they count how much they give suppose to have breakfast buffet they did not and didn’t even have the menu items. Caught staff having sex on empty room. No airconditioning in half the rooms. Staff is rude and lie!! This place is a dump.
Lisa D, 7-night trip
Verified Expedia guest review

8/10 Very good

The Staff was very friendly
Rasheed, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Mikekesha, 5-night trip
Verified Expedia guest review

2/10 Poor

Bad experience
Javonda, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The menu is very limited as it is only one restaurant. The resort definitely needs some upgrades as it is showing its age
Michael Steven, 7-night romance trip
Verified Expedia guest review

2/10 Poor

the food ia terrible
hilal, 2-night family trip
Verified Expedia guest review

6/10 Good

Dominique, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great service and food options with room service included. Great stay!
Geeti Ara, 4-night family trip
Verified Expedia guest review

4/10 Fair

The physical property is nice. They have so much potential if they fix everything else. That being said, their food is HORRIBLE. They didn’t have multiple restaurants as stated the one restaurant. For every meal, more than half the menu was unavailable. Of what they had, most of it didn’t taste good. They also barely had basic things like juice. The margaritas were rank. Most of the servers were rude as well. It’s like they wanted to be upset with you for asking questions about what they had available. I even had one walk away from me during breakfast while I was asking him questions for clarity. Lastly, the front desk staff is a bit oblivious too. S
Nathalie, 3-night romance trip
Verified Expedia guest review

4/10 Fair

The best things going for this property are the pool, the view of the ocean and the restaurant staff. I’m not sure what happened prior to my stay,but some days we were with that water. The restaurant barely had items on the menu, the soda didn’t even have carbonated water lol. I don’t know why this property is still being listed as a top-notch resort. There was tape all over a lot of windows Advertising the spy is a joke , as it was in ruins and not operable. The workout room smelled horrible and the equipment barely worked. There were NO CENOTES Available until the day we were leaving. The mini bar was empty when we got there, and when we left, it only had four things in it. There were water stains all over the ceilings, The AC barely worked. The TV kept going in and out, and the villa is poorly lit. It is really indeed of some love and attention.
Rodney, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Denise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It could be more light in the rooms. Beautiful resort. The bartender at the pool was nice and awesome. The bar inside the resort was nice and the bartender was always nice.
Barbara, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Quiet and peaceful. Nice staff.
Guadalupe, 3-night romance trip
Verified Expedia guest review

6/10 Good

For the low price I was satisfied and there were certain things like the cool forest jungle vibe and the view of the ocean from the pool that were really nice. The food and drinks were not good but good enough to eat. We only got 2 small bottles of water per day, room service didn't have wine available to order. There is only one restaurant. There is no beach access, I guess I wrongly assumed this when booking. There are no free activities. There is a free bike rental which is nice because nothing is walking distance and the resort didn't have anything to do other than sleep, eat or go to the pool or gym but despite how vacant the resort seemed, the bike rental was often unavailable and at full use. This place is not luxury it's mid level, if you're satisficed with basic needs being met and a nice vibe in Tulum I highly recommend it however if you have decent high standards for feeling like you're being treated really well and staff goes above and beyond I don't recommend this place.
Erika, 4-night trip with friends
Verified Expedia guest review