Great and convenient location. I have stayed here numerous times, and the room upgrade was appreciated as a recognition of my repeat patronage. Very pleasant team!
Staff are good. And the location is as good as it can be in Astana..
My main issue was comfort. Two main reasons -
Firstly, my room was opposite the elevator and there was little sound proofing, meaning it wasnât easy to sleep.
The main issue was how uncomfortable they made the place by constantly having the central heating on. The aircon apparently doesnât work if their central heating is on, the answer from the staff was to open the window which isnât practical overnight with the noise/traffic in Astana. I feel like for a hotel charging ÂŁ140 you should be able to be at a comfortable temperature. Wonât stay again