In the upscale district of Surco, El Polo Apart Hotel & Suites invites you to unwind in its lush garden or indulge in international cuisine at Polo Bistro. Connect to WiFi, enjoy a drink at the bar, and take advantage of free self parking. Previous guests praise the hotel's services.
Av. La Encalada #1515, Monterrico, Santiago de Surco, Lima, 33
What's nearby
United States of America Embassy Lima - 2 min walk - 0.2 km
San Pablo Clinic - 4 min walk - 0.4 km
Clínica Internacional, Sede Surco - 6 min walk - 0.5 km
Jockey Plaza - 3 min drive - 2.4 km
Jockey Exhibition Center - 4 min drive - 2.3 km
Getting around
Jorge Chavez Intl. Airport (LIM) - 38 min drive
Presbítero Maestro Station - 12 min drive
Caja de Agua Station - 13 min drive
Pirámide del Sol Station - 13 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Mercado 28 - 3 min walk
McDonald's - 2 min walk
Isolina Taberna Peruana - 4 min walk
Sushi Ito - 2 min walk
Pinkberry - 2 min walk
About this property
El Polo Apart Hotel & Suites
When you stay at El Polo Apart Hotel & Suites, you'll be within a 10-minute drive of Jockey Plaza and Miraflores Central Park. For a bite to eat, guests can check out Polo Bistro, which serves international cuisine and is open for breakfast. Other highlights include a bar/lounge, a snack bar/deli, and a garden.
Languages
English, Spanish
At a glance
DONE
Hotel size
60 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
2 meeting rooms
Computer station
Conference space (700 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Built in 1998
Safe-deposit box at front desk
Garden
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Turndown service
Day bed
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Polo Bistro - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14 for adults and USD 14 for children
Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for USD 40.0 per night
Airport shuttle service for children costs USD 40 (one-way)
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Facility access costs USD 10 per person, per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20333712505
Also known as
El Polo Apart Hotel Surco
El Polo Apart Surco
El Polo Apart Hotel And Suites
El Polo Apart Hotel Lima
El Polo Apart Hotel
El Polo Apart
El Polo Apart Hotel Suites
El Polo Apart & Suites
El Polo Apart Hotel Suites
El Polo Apart Hotel & Suites Hotel
El Polo Apart Hotel & Suites Santiago de Surco
El Polo Apart Hotel & Suites Hotel Santiago de Surco
Frequently asked questions
Does El Polo Apart Hotel & Suites offer free cancellation for a full refund?
Yes, El Polo Apart Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Polo Apart Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Polo Apart Hotel & Suites?
Yes, there's free self parking.
Is airport shuttle service offered by El Polo Apart Hotel & Suites?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at El Polo Apart Hotel & Suites?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
Is there an onsite casino at El Polo Apart Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Golden Palace (8-min drive) is nearby.
What is there to do at El Polo Apart Hotel & Suites and nearby?
El Polo Apart Hotel & Suites has a garden.
Are there restaurants at or near El Polo Apart Hotel & Suites?
Yes, Polo Bistro offers international cuisine.
What's the area around El Polo Apart Hotel & Suites like?
El Polo Apart Hotel & Suites is a short 2-minute walk from United States of America Embassy Lima and 4 minutes' walk from San Pablo Clinic.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Pharmacies
Restaurant
Room
Service staff
Reviews
10/10 Exceptional
Jan 27, 2025
Very good but much expensive
Rudiney
Rudiney, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Jan 27, 2025
Everything was great ! Staff and service wonderful 👍
Ana
Ana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Great location,
KENNETH MARTINEZ
KENNETH MARTINEZ, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 9, 2024
Great hotel, wonderful staff.
In a beautiful location, everything right there, anything you need.
Would definitely recommend and stay again.
James
James, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2023
Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Caius
Caius, 7-night romance trip
Verified Expedia guest review
8/10 Very good
Jul 13, 2023
Ivonne
Ivonne, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
May 16, 2023
What a nice surprise to find this hotel. Clean, great staff and good price.
Christopher
Christopher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2023
This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Jean-Pierre
Jean-Pierre, 11-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Dec 15, 2022
Grear location!
Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Gladys
Gladys, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2022
Excellent service and rooms
Omar
Omar, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 10, 2022
The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
Omar
Omar, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 9, 2022
very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
CONRAD
CONRAD, 8-night trip
Verified Travelocity guest review
10/10 Exceptional
Mar 24, 2022
Excelente servicio
maria
maria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 14, 2022
Omar
Omar, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 15, 2021
The best hotel I have stayed in Lima.
Omar
Omar, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2021
STEPHEN
STEPHEN, 13-night trip
Verified Travelocity guest review
8/10 Very good
Aug 14, 2021
Verified traveller
4-night business trip
Verified Hotels.com guest review
6/10 Good
Jul 17, 2021
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
Jun 17, 2020
ood hotel under conditions
Stayed here at the peak of the pandemic because of the location. Very clean. Hotel was short staffed and understood on delayed times. Vreakfast took more than 2 hrs and necer received it. Even though we paid and no refund was given.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 21, 2020
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
Apr 7, 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
Jan 4, 2020
Good hotel
It was good but the desk refused to give us a receipt for the vat tax. Other than that a beautiful hotel.
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2019
Santiago
Santiago, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2019
very good location if you are going for a business trip. Traffic is very tedious in Lima so you need to stay close to your meetings