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Quest Hotel Darmo - Surabaya by ASTON

3.5 star property
Hotel with spa, near Tunjungan Plaza

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Photo gallery for Quest Hotel Darmo - Surabaya by ASTON

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Outdoor pool
Outdoor pool
Front of property - evening/night
Quest Hotel Darmo - Surabaya by ASTON is a tranquil oasis in the heart of the business district. Unwind with a massage at Adara Spa, take a refreshing dip in the outdoor pool, or work out at the gym. Enjoy convenient amenities like free WiFi, dry cleaning services, and Cristal Cafe's delightful meals.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Connecting rooms available
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $26
CA $32 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bathtub and shower
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bathtub and shower
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Wardrobe or closet
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Wardrobe or closet
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 92 reviews
The price is CA $80
CA $97 total
includes taxes & fees
Jun 1 - Jun 2
Doubletree By Hilton Surabaya
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About the area

Map
Jl. Ronggolawe 27-29, Jawa Timur, Surabaya, East Java, 60264

What's nearby

  • Surabaya Zoo - 15 min walk - 1.3 km
  • Royal Plaza Surabaya - 3 min drive - 2.8 km
  • Surabaya Plaza Shopping Mall - 3 min drive - 3.1 km
  • Grand City Surabaya - 4 min drive - 3.8 km
  • Tunjungan Plaza - 4 min drive - 3.7 km

Getting around

  • Surabaya (SUB-Juanda) - 31 min drive
  • Surabaya Gubeng Station - 12 min drive
  • Surabaya Pasar Turi Station - 12 min drive
  • Tandes Station - 26 min drive
  • Ngagel Station - 21 min walk
  • Wonokromo Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Warung Bebek Mbak Roh - ‬4 min walk
  • ‪Cafe Endok Ceplok - ‬6 min walk
  • ‪Warung Asli Suroboyoan "Cak Mis - ‬2 min walk
  • ‪Ka Soh Chinese Restaurant - ‬5 min walk
  • ‪Coffee Cafe - ‬1 min walk

About this property

Quest Hotel Darmo - Surabaya by ASTON

Quest Hotel Darmo - Surabaya by ASTON puts you just a 5-minute drive from Tunjungan Plaza. Guests can indulge in massages at the spa, and Cristal Cafe serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 135 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adara Spa. Services include massages.

Dining

Cristal Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 242000 per vehicle

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Quest Hotel Surabaya
Quest Surabaya
Quest Hotel Surabaya Java
Quest Hotel Surabaya
Quest Hotel Darmo Surabaya
Quest Darmo Surabaya By Aston
Quest Hotel Darmo - Surabaya by ASTON Hotel
Quest Hotel Darmo - Surabaya by ASTON Surabaya
Quest Hotel Darmo - Surabaya by ASTON Hotel Surabaya

Frequently asked questions

Does Quest Hotel Darmo - Surabaya by ASTON offer free cancellation for a full refund?

Yes, Quest Hotel Darmo - Surabaya by ASTON does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quest Hotel Darmo - Surabaya by ASTON?

Yes, there's an outdoor pool.

Are pets allowed at Quest Hotel Darmo - Surabaya by ASTON?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Quest Hotel Darmo - Surabaya by ASTON?

Yes, there's free self parking.

Is airport shuttle service offered by Quest Hotel Darmo - Surabaya by ASTON?

Yes, an airport shuttle is available. The charge is IDR 242000 per vehicle.

What are the check-in and check-out times at Quest Hotel Darmo - Surabaya by ASTON?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Check-out time is 11:30 AM.

What is there to do at Quest Hotel Darmo - Surabaya by ASTON and nearby?

Quest Hotel Darmo - Surabaya by ASTON has a spa and an outdoor pool, as well as a fitness center.

Are there restaurants at or near Quest Hotel Darmo - Surabaya by ASTON?

Yes, there's an onsite restaurant, Cristal Cafe.

What's the area around Quest Hotel Darmo - Surabaya by ASTON like?

Quest Hotel Darmo - Surabaya by ASTON is in the heart of Surabaya, a short 16-minute walk from Surabaya Zoo and 8 minutes' walk from Taman Bungkul.

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Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10

1-night trip

4/10

4-night trip

6/10

2-night trip

6/10

Overall my stay was pleasant just that the bathroom had no handwash soap, had mold around the sink, the floor and sink watter keeps getting stuck.
1-night trip

10/10

Staff were very friendly and helpful as I am a solo traveler. Good value for the money. I am travelling during the Ramadan and enjoyed the ifthar organised by the hotel. Cheers
3-night trip

10/10

We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful.
3-night family trip

2/10

I did,nt like anything looks grubby, feels grubby doors dont work with swipe cards noisy aircon ,big let down no beer and pool bar decrepit
3-night trip

10/10

5-night trip

8/10

Hotel was awesome to stay at. Has a good gym and pool only minus for me was the A/C in my room was not working properly. Aside from that no other complaints i am happy to use quest hotels again when i return to Indonesia.
5-night trip

10/10

The hotel is good. It is aging a bit, but during my stay they were renovating it. I was checked in by Fegi, who was very pleasant and helpfull, as were all the staff. The restaurant food was good and reasonably priced. It is a bit away from everything, meaning you have to rely on taxis, but because of that it is also very quiet at night.
4-night trip

8/10

Cleanliness of the room and all the staffs are so polite and friendly.
2-night family trip

10/10

1-night trip with friends

10/10

Check in fast, room a1 bed a1 food average Money for value very good, location central. ⭐⭐⭐⭐
3-night business trip

8/10

1-night trip

8/10

This was a pretty good property for the price, but small stuff like creaky floors, creaky beds, and weird shower design where you have to crossover your toilet bowl to reach the shower area.
2-night romance trip

10/10

Great hotel. Stayed here multiple times for several weeks at a time. The people who work here at the best part! Getting ready for another 3 week stay (third one this year) and wouldn’t think of going anywhere else.
1-night business trip

8/10

Kebersihan kamar dan nuansa kamar serta hotel yang berwarna ungu sehingga indah untuk dipandang dan dinikmati.
3-night family trip

10/10

1-night romance trip

6/10

Hotels.com messed up my reservation. Supposedly I’m a gold member. That does not mean a lot any more. I have stayed in hotels over 60 nights recently. But I made a date change on this booking. It was booked to include breakfast. But a few days after I arrived I learned that I would be charged a premium for breakfast because when hotels.com changed the date they messed up the reservation. Very uncool. Nice people at the hotel. Nice hotel. But really left a sour taste in my mouth to call hotels.com internationally and be blown off and treated so incredibly rudely.
19-night business trip

6/10

Staff were helpful. Breakfast was very good. Room was very dated and vanity basin cracked and broken. No shampoo or conditioner. Fridge didn't work. Pool area wasn't very inviting
4-night romance trip

6/10

Location is good but the hallway smells like an old carpet and the room looks much older than the pics on the ads and breakfast selections aren't child friendly
6-night family trip

4/10

The shower is terrible. No pressure on the head shower, water sprayed everywhere, or dropped to the sides. Somewhat broken...also, the water did not go down due to the poor construction. I asked to change the room and they did gave it to me after asking and repeating myself over and over again about the shower issue. The 2nd room is the same. Crappy hotel. One night I came back and could not get into my room since it was locked inside. They have to call the maintenance and fixed it...not sure what happened...but finally I got in after waiting. This is an old hotel with sctraches on their hardwood floor and poor shower drainage. Did not enjoy..stay away.
6-night family trip

8/10

2-night trip

8/10

Hotel centrally located. Concierge was very friendly and welcoming. Room was decent however shower was faulty and it took them almost an entire day just to send someone to fix it. Breakfast was mediocre.
1-night business trip

6/10

The staff is amazing. Very accommodating and incredibly hard working. Kudos to them. The hotel food is ok for a 3 Star hotel but overall it is not edible. The mini bar is a bit of a mislead. You get two snacks on the first day and then they are forgotten after that. Overall it’s a nice place and I hate to give it a bad review because the staff is really nice but it’s definately not one of the nicest hotels in Surabaya. Expect things to be on a very slow pace.
11-night business trip