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Moon Palace Jamaica – All Inclusive

5.0 star property
Ocho Rios beachfront property with 4 outdoor pools and spa

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Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers
Superior Governor Suite Ocean View - King Size Bed
Outdoor wedding area
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area
Nightclub
Step into Moon Palace Jamaica – All Inclusive, where ocean views and warm sunshine set the tone for a luxurious getaway. Relax on the white sand beach or indulge in a spa treatment at AWE Spa, then enjoy international cuisine at Buccaneers Reef restaurant. Guests rave about the helpful staff and love spending time by one of four outdoor pools or exploring shopping on site.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 swim-up bars
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $470
CA $522 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
2 bedrooms
Private bathroom
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Highlights

Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
6 bars/lounges, 2 swim-up bars, 2 poolside bars

Hotel Riu Ocho Rios - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very good, 2,783 reviews
Hotel Riu Ocho Rios - All Inclusive
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About the area

Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Turtle River Park - 6 min walk - 0.5 km
  • Turtle Beach - 6 min walk - 0.6 km
  • Ocho Rios Fort - 4 min drive - 2.7 km
  • Mystic Mountain - 5 min drive - 3.8 km
  • Dunn's River Falls - 7 min drive - 5.0 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 23 min drive
  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

At Moon Palace Jamaica – All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute walk of Jamaica Beaches. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and mani/pedis. Offering ocean views, Buccaneers Reef serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub, and a free kid's club. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 705 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Table tennis
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Dining

Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of JMD 10000 per person (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive offer free cancellation for a full refund?

Yes, Moon Palace Jamaica – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Jamaica – All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Moon Palace Jamaica – All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Moon Palace Jamaica – All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Moon Palace Jamaica – All Inclusive?

Yes, an airport shuttle is available. The charge is JMD 10000 per person roundtrip.

What are the check-in and check-out times at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Moon Palace Jamaica – All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Moon Palace Jamaica – All Inclusive also has 2 swim-up bars, a nightclub, and a sauna, as well as a fitness center, an arcade, and a garden.

Are there restaurants at or near Moon Palace Jamaica – All Inclusive?

Yes, Buccaneers Reef offers international cuisine and ocean views.

What's the area around Moon Palace Jamaica – All Inclusive like?

Moon Palace Jamaica – All Inclusive is on Jamaica Beaches, a short 6-minute walk from Turtle River Park and 6 minutes' walk from Turtle Beach. Travelers love the property's prime location.

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Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Chanelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trevor, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenisha, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chantelle, 4-night trip
Verified Hotels.com guest review

6/10 Good

Please stop harassing your guests
Overall it was a good enough experience but what soured everything was the overly aggressive sales tactics, the incessant phone calls to the room and not taking no for an answer. It made us feel hyper vigilant on a trip that was supposed to be relaxing
2-night trip
Verified Hotels.com guest review

8/10 Very good

Francess, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Was so nice my family enjoy
Geisel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kashyap, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ocho Rios - Terrific Resort
Amazing all inclusive resort and good fun for all ages. Friendly staff and great food and drinks. Special shoutout to Keelah and Nicole for being flexible on last minute requests. The pools were clean and i did not find abhorrent levels of chlorine pools from other trips. Only problem is that the staff selling the timeshare are very pushy. But thats a nuisance for 2 hours. Otherwise it is a great place for vacation.
Kashyap, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jodi, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 3-night trip
Verified Hotels.com guest review

6/10 Good

Moon palace resort
The rooms were clean, but they using chemicals which are highly proallergenic, so anyone who has even mild allergies, this is not the place for you. Food in the buffet was super spicy. Beach was clean. Overall a decent resort if you dont have allergies and dont mind spicy dishes. Keep in mind if you want to stay in a newer buiding its an extra $100/night.
9-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff. Clean and the food was so nice..
Sophia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Moon Palace is a beautiful resort with hardworking employees. During our stay we had power outages so the elevators didn't work . Other than that everything was lovely.
Nelda, 4-night family trip
Verified Expedia guest review

8/10 Very good

Shamari, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, great staff
Brendalyn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kiran, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The overall landscape many pools lots to do great food. Draw back the dining reservation and spa availability needs improvement. However, it's the QUALITY STAFF that took me over the top. Attentive accommodating the meaning of hospitable. So impressed we bought in
Julie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Liked the direct access to the Ocho Rios Bay beach.
Martyn, 6-night family trip
Verified Expedia guest review

2/10 Poor

This stay was a nightmare that started at check in. Most of the staff is not only unpleasant, but downright rude. Will never be visiting the property again
Ryan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rochelle, 2-night trip
Verified Expedia guest review

8/10 Very good

The resort was beautiful and the staff was wonderful and friendly. My only dislikes where the size of the beds, they seemed a little small and although we went in December and the weather was beautiful the pool water was quite cold. Not sure if anything can be done about that ( heated pools ) but other than that, we definitely enjoyed our stay.
Anju, 4-night family trip
Verified Expedia guest review

8/10 Very good

Centrally located for easy walking into Heart of Ocho Rios
Stefan, 3-night family trip
Verified Expedia guest review

4/10 Fair

The staff has a lot of attitude for simple requests. The property is ok but the staff being rude and sometimes not even wanting to listen or understand you feel unwelcome in the place.
Manish, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Sriharsha, 1-night trip
Verified Expedia guest review