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Moon Palace Jamaica – All Inclusive

5.0 star property
Ocho Rios beachfront property with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Superior Governor Suite Ocean View - King Size Bed
Breakfast, lunch, dinner served; international cuisine, pool views
Aerial view
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 swim-up bars
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The price is CA $592
CA $657 total
includes taxes & fees
Jan 14 - 15 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
2 bedrooms
Bathrobes
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
2 bedrooms
Premium bedding
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Highlights

Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Bathrobes
Rainfall showerhead
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Bathrobes
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Bathrobes
Rainfall showerhead
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Turtle Beach - 6 min walk - 0.6 km
  • Mahogany Beach - 16 min walk - 1.4 km
  • Ocho Rios Fort - 4 min drive - 2.7 km
  • Mystic Mountain - 5 min drive - 3.8 km
  • Dunn's River Falls - 7 min drive - 5.0 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 23 min drive
  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

At Moon Palace Jamaica – All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of Dunn's River Falls. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and mani/pedis. Offering ocean views, Buccaneers Reef serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub, and a free kid's club. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

At a glance

Hotel size

  • 705 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Table tennis
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Dining

Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of JMD 10000 per person (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a security system and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
Moon Jamaica Inclusive inclus
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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive offer free cancellation for a full refund?
Yes, Moon Palace Jamaica – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Moon Palace Jamaica – All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Moon Palace Jamaica – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Moon Palace Jamaica – All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Moon Palace Jamaica – All Inclusive?
Yes, an airport shuttle is available. The charge is JMD 10000 per person roundtrip.
What are the check-in and check-out times at Moon Palace Jamaica – All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Moon Palace Jamaica – All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Moon Palace Jamaica – All Inclusive also has 2 swim-up bars, a nightclub, and a sauna, as well as a fitness center, an arcade, and a garden.
Are there restaurants at or near Moon Palace Jamaica – All Inclusive?
Yes, Buccaneers Reef offers international cuisine and ocean views.
What's the area around Moon Palace Jamaica – All Inclusive like?
Moon Palace Jamaica – All Inclusive is on Jamaica Beaches, a short 3-minute walk from Ocho Rios Craft Market and 6 minutes' walk from Turtle Beach. Travelers love the property's prime location.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

terrica, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent family hotel
Excellent stay!! Just need more varierty of food (every day chicken and pork ). The one day they had oxtail you had to queue for extended period to get some. Servers are excellent. The play room and game room was excellent for the kids. The playroom has supervision, you could leave your child and come back at specific periods.
Mesha, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Shrutiben, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel was nice, you’re being sold to
Prior to my arrival hotels.com was absolutely awful, there was no confirmation email sent so I was unable to book my transfer. I was left stranded at the airport when I arrived and lost an entire day. I was told to take a private taxi in a very dangerous part of town in order to get to my hotel. Luckily Family on the island rescued me and took me back to their home and then embarked on the journey the following day meaning I’ve lost an entire day which I will be complaining and getting a refund for. Once I arrived, I constantly felt like I was being sold to by the hotel reps. They up sold an upgrade where IThey up sold an upgrade where I already had Seaview, then gave me the back of the hotel with a tiny part Seaview with a balcony. I was never given a confirmation email to check whether I had a balcony with Seaview in the first place. However, I paid to be downgraded, the following day this was solved and I moved back to the original room which had a stunning Seaview. The upsell does not end there, we were asked to attend a seminar which looked to take more money. Then we are charged taxes on top of any services you purchase. There are hidden charges in everything so be very careful. Apart from that, the food is lovely the beds are comfortable.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Aleksej, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monika, 2-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE!
Nadarajasundaram, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

KENISHA, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff was great, customer service is excellent. Was very proud to be a Jamaican after dealing with my own people in this way.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lot of good food! Service went out of there way for requests. Staff were friendly. Plenty of activities to do and see.
David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Norma, 1-night trip
Verified Expedia guest review

2/10 Poor

Cindy, 7-night trip
Verified Expedia guest review

6/10 Good

The property was great but we had a medical emergency which could have been handled better. Some improvement is needed in this area.
Seraphia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved everything about the properly!
Ieischa, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful time and the employees were fantastic!
Jill Ann, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff here were very hospitable and had great customer service. Just wish the shows were longer and more pool activities. Would definitely recommend staying here very family friendly.
Shay, 2-night trip
Verified Expedia guest review

8/10 Very good

Osbourne, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Was a beautiful experience
Parbhu, 4-night trip
Verified Expedia guest review

4/10 Fair

This hotel has so much trick and damages to the property
audely, 5-night family trip
Verified Expedia guest review

2/10 Poor

Rude staff, unclean property, and constant attempts to scam you at every opportunity.
Anis, 5-night family trip
Verified Expedia guest review