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Termas de Papallacta

3.5 star property
Mountain resort in Papallacta with 3 restaurants and spa

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Photo gallery for Termas de Papallacta

Outdoor pool
Free WiFi, bed sheets
Standard Double Room, 1 King Bed
Free WiFi, bed sheets
Lobby sitting area
Nestled in the mountains, Termas de Papallacta offers a serene retreat. Savor full breakfast, indulge in spa treatments like massages or facials at the onsite spa, and unwind with WiFi and a drink from the bar. Guests appreciate helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Coffee shop/cafe
  • Conference center
  • Meeting rooms
  • Garden
  • Computer station
  • Front-desk safe
  • Self-serve laundry
  • Limited hour front desk

Feel at home (6)

  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Free self parking
  • Outdoor swimming pools
The current price is CA $192
CA $212 total
May 30 - May 31

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Shower/tub combination
Private bathroom
Heated floors
In-room safe
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Heating
Shower/tub combination
Private bathroom
Heated floors
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Shower/tub combination
Private bathroom
Heated floors
In-room safe
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

Highlights

Fireplace
Heating
Free cribs/infant beds
Shower/tub combination
Private bathroom
Heated floors
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub, Pool View

Free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub, Pool View

Highlights

Private indoor hot tub
Heating
Shower/tub combination
Private bathroom
Heated floors
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow

Bungalow

Highlights

Heating
Free cribs/infant beds
Heating
2 bedrooms
2 bathrooms
Private bathroom
Hair dryer
Heated floors
  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds
Fishing

Hosteria Pampallacta

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 132 reviews
The price is CA $130
CA $130 total
May 12 - May 13
Hosteria Pampallacta
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About the area

Map
km. 65 via Quito - Baeza, Papallacta, Napo

What's nearby

  • Termas de Papallacta - 3 min walk - 0.3 km
  • Papallacta Church - 3 min drive - 2.3 km
  • Papallacta Lake - 5 min drive - 4.9 km
  • Loreto Lake - 13 min drive - 6.4 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 56 min drive

Restaurants

  • ‪Sunfo Restaurante - ‬2 min walk
  • ‪Cafeteria papallacta - ‬2 min walk
  • ‪Restaurante Don Wilson - ‬19 min walk
  • ‪el descanso de nahomy - ‬2 min walk
  • ‪Restaurante El Arriero - ‬9 min walk

About this property

Termas de Papallacta

Enjoy your visit to Papallacta with a stay at Termas de Papallacta. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and a garden are other features. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 56 units
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms
  • Computer station
  • Conference center

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Termas Papallacta Hotel
Termas Papallacta
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
Termas Papallacta Resort
Termas De Papallacta Quito
Termas De Papallacta Spa R
Termas de Papallacta Resort
Termas de Papallacta Papallacta
Termas de Papallacta Resort Papallacta

Frequently asked questions

Does Termas de Papallacta offer free cancellation for a full refund?

Yes, Termas de Papallacta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Termas de Papallacta?

Yes, there's an outdoor pool.

Are pets allowed at Termas de Papallacta?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Termas de Papallacta?

Yes, there's free self parking.

What are the check-in and check-out times at Termas de Papallacta?

Check-in start time: 3 PM; Check-in end time: 9:30 PM. Check-out time is noon.

What is there to do at Termas de Papallacta and nearby?

Termas de Papallacta has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Termas de Papallacta?

Yes, there are 3 onsite restaurants.

What's the area around Termas de Papallacta like?

Termas de Papallacta is located a short 3-minute walk from Termas de Papallacta.

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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Spa
River
Hot springs
Nature
Mountain
Hiking

What guests liked

  • The spa treatments and facilities were highly praised for their quality, relaxation, and affordability. (17 reviews)
  • The property features numerous thermal pools, both indoor and outdoor, offering a relaxing and peaceful experience. (9 reviews)
  • The hot tubs were lovely, well kept, and accessible 24/7, providing a divine experience. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

davis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Complete relaxation

From the moment we checked in to the moment we checked out it was five star. The service was great and the accommodations were wonderful. I highly recommend checking this place out. Also if you get a chance to do one of their massages it is well worth it so relaxing
Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Value and the best way to relax in Ecuador!

I extended my stay in Ecuador just to stay her 2 evenings. So happy I did! Soaking in the hot springs outside of the room at 3am was divine. I had 3 spa treatments and they were all top! The main volcanic hot springs are super cool and the spa springs are also sweet. Love the jets to massage your back. Definitely a worthwhile visit and will recommend to my friends and hope to be back on day. … cannot fail to mention the Service and Staff are exceptional.
Steps from Room 25
Tammy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A little slice of paradise!

We had been to Papallacta a few years ago, but just for the day to the big pools. I loved staying in the cabana with our family because steps away from your door, you had private thermal pools and they were awesome. My husband and nephew went on a walk on the trail by the hotel and their pictures were beautiful. The restaurant also had good food. The staff was great. The whole experience was a little slice of paradise!
Fabiola, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Andres, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Magic Place!

Beautiful place in the highlands! The thermal pools are the highlight and the flora and fauna along with the majestic mountains are the backdrop. Loved the onsite restaurant, especially the sea bass in coconut sauce. The spa offers quality massages and wraps at very affordable prices. This is a magical place and I’ll definitely return!
Victoria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Un lugar increible de paz y coneccion con la naturaleza, el Spa super bueno
JOEL, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very restful stay

Very peaceful. Security presence was a plus. Awesome hot pool right in front of our unit. Breakfast buffet was really good! Good service everyone.
Irene, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was my second trip to Papallacta and it was worth a return trip. Staff were friendly and helpful. From remembering the lactose intolerant person in our group (bringing a small pitcher of hot chocolate made with almond milk twice) to remembering the kids’ names to helping our teen when he was locked out of our room, Orlando was perfection. Be sure to relax with a massage after taking a hike in the stunning mountains.
Bethany, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay. The accommodation was unique and extremely comfortable. Everything from the bed to the showers to the heated floors made our stay very enjoyable. Being able to sit in the hot springs at night was amazing. The food was excellent too. We will be back!
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, especially the island trail. Wonderful hot pools for each cabin. a real treat.
Sarah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Angela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is an excellent place for peace and relaxation! Highly recommend!
Wendy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort with a delicious restaurant and amazing spa!
Michael, 2-night trip
Verified Hotels.com guest review

6/10 Good

My fiancé and I are frequent guests to this property. The hot springs are amazing, nevertheless they can do a lot better in the following: 1) Pre check in client service is pretty horrible as the they never pay attention to any requests. It was our 4th anniversary celebration and I’ve asked for a flower decoration for our room and got no response whatsoever. I messaged and called the property several times with no response. 2) Bathroom amenities are poor. Hand soap, shampoo and related are probably not even 2 star hotel level. This property is supposed to be a luxury resort. 3) On this last stay, I forgot my headset in our suite after checkout. When calling to recover my headset, once again they never responded my messages or calls. After several attempts, I finally got a hold of them through their LAN line. Their restaurant staff is great and I hope they continue to improve as this property has amazing potential.
Andres, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Have the most amazing time in the thermal pools. Had so many to choose from and was so relaxing and beautiful surroundings. Rooms were beautiful and clean.
Roxanne, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Chung, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Truly Paradise

Termas de Papallacta hotel is the best I ever been. The hotel consist 53 cabanas with 22 pools technically as you step out of your cabana there is a hot spring pool. They have a huge amazing Spa, indoor Pool with waterfalls, massage rooms. Three Restaurants that offer delicious meals, great variety. The buffet breakfast is everything you can desire for. The only negative I can say is the hard rock thick pillows, inpossible to sleep on. I requested a softer pillow and they delivered it to my room. Service is top notch, though not everyone speaks enough English, but I won't complain about that.
SUSAN, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Paulina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Was a beautiful place and restaurant had delicious food. Beautiful flowers everywhere and lots of hummingbirds. Great spa also.
WINRICH, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a magical place. Places beautifully in the mountains. So many pools. Stayed in a cabin, heated floors, jacuzzi tub, and springs right outside available 24/7 made it perfect. Dinner was delicious at the restaurant. Excellent service and we’re able to accommodate allergies. Will be back here one day !!
Agathonicky, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was top notch.
Sebastian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This thermal hot springs and spa resort was beautiful and not far from Quito. It is an all inclusive spa resort up in the Andes Mountains with full on staff in the restaurant and spa services to meet all your leisure needs. Everything was well maintained around the grounds and they where very environmentally contiguous. Although it is beautiful country, serene and relaxing this place is at 13,000 ' elevation. Don't be in a hurry to walk anywhere, you are going to breath hard unless your a local
Brian K, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review