Best Western Plus Chateau Inn Sylvan Lake

2.5 star property
Sylvan Lake hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Indoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Non-smoking
  • Pool
  • Gym
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Spa tub
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is CA $135
CA $147 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3

What's nearby

  • Sylvan Lake - 5 min walk - 0.5 km
  • Sylvan Lake Provincial Park - 6 min walk - 0.5 km
  • Lakeside Go Karts and Mini-Golf - 10 min walk - 0.9 km
  • Sylvan Lake Marina Bay - 11 min walk - 1.0 km
  • Jarvis Bay Provincial Park - 9 min drive - 5.5 km

Getting around

  • Red Deer, AB (YQF-Red Deer Regional) - 27 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Big Moo Ice Cream Parlor - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Timber Coffee Co - ‬16 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

When visiting Sylvan Lake, Best Western Plus Chateau Inn Sylvan Lake is a great choice to consider. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 72 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 31.50 per pet, per night

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Frequently asked questions

Is there a pool at Best Western Plus Chateau Inn Sylvan Lake?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Chateau Inn Sylvan Lake?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of CAD 31.50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Chateau Inn Sylvan Lake?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Chateau Inn Sylvan Lake?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Plus Chateau Inn Sylvan Lake and nearby?
Best Western Plus Chateau Inn Sylvan Lake has an indoor pool and a spa tub, as well as a fitness center.
What's the area around Best Western Plus Chateau Inn Sylvan Lake like?
Best Western Plus Chateau Inn Sylvan Lake is a short 5-minute walk from Sylvan Lake and 6 minutes' walk from Sylvan Lake Provincial Park. Travelers love the hotel's prime location.

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Feirybelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not what we requested!
It was our 11th anniversary and was hoping to go somewhere a little quieter. I thought this would be a good choice as Sylvan lake is usually a summer destination hot spot. I asked when booking my reservation for us to have our king room with a jet tub on the 4th floor away from the elevators and hopefully kinda away from people. I understand that sometimes we ask for things and will notbe able to receive. But, doesn't hurt to ask! The hotel wrote me back and stated that i would get what I had asked. Well, check in was not what I had asked. The front desk lady Charleigh was great and trying her best to fix someone elses mistake. They gave our room away to someone else. Then she gave us a room right outside of the elevator top floor. I am such a light sleeper, that would keep me up. Went back down and said, that room will not do. She then apologized immensely and tried getting us something else. I had agreed to a double queen just to go relax after driving through a snowstorm for 1.5 hrs. The 2 queen and it was nothing special. So I went back down and asked her to give me the parking lot view king, jetted tub. I understand things happen and told her its ok! We took the room 202 which was right beside the stairwell but away from the elevator. We thought that will be good enough. Well, this hotel was full of hockey teams. Ugh! We were trying to get away from kids. They were running down the staircase shaking our room. Most of the night. 😞
Ashley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mélanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Silvia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the short drive from Red Deer
Excellent stay. Front desk staff were great, a “hot” hot tub. Very clean in all areas. A highly recommended stay
Terry, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Excellent service and comfortable and clean rooms.
Shauna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Karen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stop off
Front desk was very helpful at check in
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brett, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

We have stayed here a few times now, and some of our friends have too. Its gotta be the beat and nicest hotel around. Im sure it is! But something always seems to come up that ticks me off about this hotel. Last time, on a weekend getaway with my Lady, we had planned our weekend around using the Pool and Hot Tub. Both were out of service!! There was no mention of it when we booked, so we were very let down. I asked quite seriously for a reduction in the room rate, but that went nowhere. After the property manager came in, i had another chat about the pool issue and our huge disappointment, i got more excuses than resolutions! This time, i had to say something to the desk cleark at check-in, when he applied a $200 hold to my Credit Card for "Incidentals"!!?? This hotel doesn't even have a Lounge, Restaurant, Cafe, Mini-Bar, or any real way of incurring any Incidental charges? The room rate was only $170 including tax!! I am fine with maybe $100. I would suggest this "Policy" be reviewed and adjusted!!
Chad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dave, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Tyler, 2-night trip
Verified Expedia guest review

8/10 Very good

Wendy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nishit, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was awesome! Conveniently located
Brenda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Laila, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Reception area not inspiring. Reception desk person not welcoming. Otherwise flawless.
Dr John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shauna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Front desk staff were great!
Brendan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

friendly staff and the place is clean. breakfast was great as well
regina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lawrence, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sophia, 1-night trip
Verified Expedia guest review