The breakfast was poorly organised with lots of the food and drink not out on arrival. The manager seemed to have a very short temper with the staff and whilst they were getting stuff wrong it seemed like they were new and or hadnât received adequate training.
I stay at Burley Manor most weeks on Business. Love it here. The most peaceful place I've ever stayed in. The hole place gives off a sense of calm as soon as you walk through the wonderful old wooden entrance doors. Sat out in the evening watching the red dear grazing is something special.
Great trip to Burley for our anniversary and to visit Dogstival, the venue is great and staff and food fab, the condition of the room was however tired, tatty and damaged (one chair the seat had fallen through), could really do with a little TLC, otherwise comfortable.
We based ourselves here for a long weekend to visit some places in the New Forest, we found it a pleasant and comfortable hotel, ideally placed for our requirements with lovely views and nice staff.
We stay in plenty of hotels throughout the country and this is probably the best we have found in quite some time.
The staff where perfect, the food was excellent. Unfortunately, the building is in need of a lot of capital investment.
The plumbing is poor, the window frames are rotten the curtains are torn and the dining room upholstery is thread bare and tatty.
Just basicaly run down and not mantained. Needs more money spent on the up keep. The service staff are doing a great job, the cooking staff are doing a 1st class job. The building is just crumbling away due to old age and neglect.
The building and grounds are impressive but our room (small double) was a bit tired with scuffs on the walls, the window frames worn and splintered and the windows were wobbly in the frames, thus letting out a draft. The bed was comfy and the bathroom was good with a powerful hot shower and lovely smelling toiletries. We stayed for just one night for a wedding.