Experience the vibrant city center at B&B Bettstatt - Neustadt, where modern comforts meet historic charm. Enjoy a coffee or cocktail in the cozy bar or explore nearby KKL Lucerne and Chapel Bridge with ease thanks to tour/ticket assistance.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Parking available
Bar
Free WiFi
Main amenities (6)
Daily housekeeping
Self parking
Bar/lounge
Coffee shop/cafe
Luggage storage
Tour/ticket assistance
Feel at home (6)
Children stay free
Free cribs/infant beds
Cookware, dishware, and utensils
Daily housekeeping
Elevator
Self parking (surcharge)
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room, Shared Bathroom
Double Room, Shared Bathroom
Highlights
Free cribs/infant beds
Rainfall showerhead
Cookware/dishes/utensils
Daily housekeeping
12 sq m
Sleeps 2
1 Double Bed
View all photos for Apartment, 1 Bedroom
Apartment, 1 Bedroom
Highlights
Balcony
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
54 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Double Room, Shared Bathroom (Balcony)
Swiss Transportation Museum - 4 min drive - 3.1 km
Getting around
Zurich Airport (ZRH) - 58 min drive
Lucerne (QLJ-Lucerne Train Station) - 10 min walk
Lucerne Station - 10 min walk
Luzern Sgv Station - 13 min walk
Restaurants
Two Hands Coffeehouse - 3 min walk
Café Nord - 3 min walk
Parterre - 2 min walk
Wolf - Burger & Steak Bar - 4 min walk
BOLERO Restaurante - 3 min walk
About this property
B&B Bettstatt - Neustadt
At B&B Bettstatt - Neustadt, you'll be just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.
Languages
English, French, German, Italian
At a glance
DONE
Hotel size
13 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open Monday - Sunday (4 PM - 8 PM) and Monday - Sunday (4 PM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 10.00 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Property amenities
Food and drink
Bar/lounge
Coffee shop
Traveling with children
Children stay free (see details)
Services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.40 per person, per night
Children & extra beds
Rollaway beds are available for CHF 25.00 per night
Parking
Self parking costs CHF 10.00 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
Also known as
B&B Bettstatt-Neustadt Lucerne
B&B Bettstatt-Neustadt
Bettstatt-Neustadt Lucerne
Bettstatt-Neustadt
B B Bettstatt Neustadt
B&b Bettstatt Neustadt Lucerne
B&B Bettstatt - Neustadt Lucerne
B&B Bettstatt - Neustadt Bed & breakfast
B&B Bettstatt - Neustadt Bed & breakfast Lucerne
Frequently asked questions
Are pets allowed at B&B Bettstatt - Neustadt?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at B&B Bettstatt - Neustadt?
Yes. Self parking costs CHF 10.00 per night. Parking spots may be limited.
What are the check-in and check-out times at B&B Bettstatt - Neustadt?
Check-in start time: 4 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at B&B Bettstatt - Neustadt?
No, this bed & breakfast doesn't have a casino, but Grand Casino Lucerne (2-min drive) is nearby.
What's the area around B&B Bettstatt - Neustadt like?
B&B Bettstatt - Neustadt is in the heart of Lucerne, a short 12-minute walk from Chapel Bridge and 10 minutes' walk from Mt. Rigi.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10
Clarissa
1-night trip
2/10
Our trip to Europe was cancelled due to COVID-19. Of all the flights, excursions, and other hotels we had to cancel this is the ONLY hotel that did not refund our money or give us a travel voucher. BOO!!!
KF
2-night family trip
8/10
Was a nice vitit in luzern. Price was nice, but not the highest standard.
Verified traveller
1-night business trip
4/10
Santhosh
1-night trip
8/10
There were some renovatìons going on when I stayed. Layout is tad confusing and rooms could use a bit more soundproofing. Room was larger than expected. No issue with cleanliness. Breakfast was almost hotel quality. Somewhere in between hostel and hotel. Good value for pricey Switzerland.
Verified traveller
1-night trip
10/10
It was wonderful! I would recommend it to everyone.
We had a wonderful stay. We were upgraded to a cozy apartment with a small kitchenette and bathroom. Everything was clean and the service was exceptional. Delicious breakfast in the morning as well! We would stay again.
Verified traveller
1-night trip
4/10
They had loud party till midnight.very hard to sleep.everything else fine.add should stress can walk from train as cab charged us 12 to drive us 3 blocks.felt cab also should of said walk.in paris cab driver said to close walk.
Verified traveller
2-night family trip
8/10
Michelle
1-night romance trip
8/10
kam tim
2-night trip with friends
8/10
This is my first time staying in a hostel and I was pleasantly surprised. We shared a bathroom with 4 other rooms. It was very clean. The room was also clean. Our room had a fan in it which was great. Breakfast was very basic but good.
Stephen
1-night trip
10/10
Great stay, close to the city center within walking distance. Hotel gave us a voucher for city free transportation. In a quiet area with restaurants around it.
Ramon
1-night family trip
8/10
In fact, this hotel is just 7 minutes walk to train station if follow the instruction from the host. Don't believe the Google map which will take you more time to walk. The tourism spot can be arrived by walk. The room is big and cozy. The breakfast is nice.
Yandy
2-night trip
4/10
The location from lucerne train station is only 10mins walk which is good as it’s also near attractions. The man wasn’t very enthusiastic in checking us in but helpful in a way. Room is spacious as we get the apartment with bath. Breakfast there wasn’t really much in there apart from bread boiled eggs ham cheese and there were flies everywhere. I had to ask the reception where plates and cutlery are as they were in the cupboard. Check out ok nothing really much exciting .
DB
2-night family trip
6/10
Ngai
3-night family trip
10/10
Really friendly welcome at reception by helpful manager. Room was clean and the bed comfy. Buffet breakfast was ok. Staff went extra mile and provided bucket and water to wash my car. Parking to side of hotel is limited.
DAVID
1-night trip
10/10
Clean B+B with very friendly staff
Verified traveller
2-night romance trip
6/10
Verified traveller
1-night family trip
10/10
Great location, great room. We would definitely stay here again!
Verified traveller
1-night romance trip
8/10
TUHIN
1-night family trip
8/10
Near the train station and easy access to old town
Min-yee
1-night romance trip
10/10
Close to railway station. Apartment was spacious and well maintained.
Verified traveller
3-night family trip
8/10
We had a great room. It is near the train station but quite a walk. However, the bus station is right by the train station. A quick bus ride and a quick stroll will take you there in no time. The main point of interests are all in walkable distance!