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Hotel Elegant Lux

4.0 star property
Ski hotel with free ski shuttle, near Bansko Ski Resort

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Elegant Lux

Indoor pool
Front of property
Individually furnished, desk, iron/ironing board, free WiFi
Indoor spa tub
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Free breakfast
    Free breakfast
  • Airport transfer
    Airport transfer
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Free casino shuttle
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Pool bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate sitting area
The price is CA $67
CA $73 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cribs/infant beds
  • 120 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds, 1 Large Twin Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cribs/infant beds
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Studio

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Studio

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

Similar properties

Sauna, steam room, body treatments, aromatherapy, hot stone massages
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Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (162)
The price is CA $75
CA $82 total
includes taxes & fees
Nov 19 - Nov 20
Saint George Palace
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About the area

Map
3, Polezhan St, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 6 min walk - 0.6 km
  • Vihren - 7 min walk - 0.7 km
  • Bansko Gondola Lift - 8 min walk - 0.7 km
  • Pirin Golf and Country Club - 20 min drive - 14.1 km
  • Ski Bansko - 30 min drive - 7.0 km

Getting around

  • Sofia Airport (SOF) - 140 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle

Restaurants

  • ‪Chateau Antique - ‬3 min walk
  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk
  • ‪The House - ‬3 min walk
  • ‪Ginger - ‬4 min walk
  • ‪Victoria - ‬5 min walk

About this property

Hotel Elegant Lux

Hotel Elegant Lux features a free ski shuttle and puts you within a 10-minute walk of Bansko Ski Resort. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. An indoor pool, a poolside bar, and a health club are other features. Skiers will appreciate access to ski passes and storage.

Languages

Bulgarian, English, German, Greek, Macedonian, Russian

At a glance

Hotel size

  • 47 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only, 1 total, up to 18 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*
  • Free ski shuttle
  • Free casino shuttle

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Free ski shuttle
  • Ski passes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Rafting nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Grab bar near toilet
  • Bathroom emergency pull cord

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage
  • Individually furnished
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100.00 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Hotel Elegant Lux Bansko
Hotel Elegant Lux
Elegant Lux Bansko
Elegant Lux
Hotel Elegant Lux Hotel
Hotel Elegant Lux Bansko
Hotel Elegant Lux Hotel Bansko

Frequently asked questions

Does Hotel Elegant Lux offer free cancellation for a full refund?
Yes, Hotel Elegant Lux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Elegant Lux?
Yes, there's an indoor pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Elegant Lux?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Elegant Lux?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Elegant Lux?
Yes, an airport shuttle is available. The charge is EUR 100.00 per vehicle one-way.
What are the check-in and check-out times at Hotel Elegant Lux?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Elegant Lux and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and horseback riding. Additional recreation nearby includes hot springs, ecotours, and segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Elegant Lux also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Elegant Lux?
Yes, there are 2 onsite restaurants, featuring international cuisine and garden views.
Does Hotel Elegant Lux have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
What's the area around Hotel Elegant Lux like?
Hotel Elegant Lux is a short 6-minute walk from Bansko Ski Resort and 7 minutes' walk from Vihren.

Hotel Elegant Lux Reviews

Reviews

8.2

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staffRoomBreakfastSpaPublic saunaGondolasChildren

What guests liked

  • The spa was nice with a few saunas, a small swimming pool, and a hot tub, offering a relaxing experience after a day of skiing. (3 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Harley, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good, Comfortable, would consider a return visit
Breakfast was fantastic, great variety. Rooms were good size. Walking distance to Gondola, but shuttle available if you want to be driven (15lev I think). Service was good, but english wasn't always good enough to communicate well - but still fine for being in another country. Spa was nice but this is the only area I would mark down, maybe just bad timing for the visit. Kids were going wild in the pool the first couple of days which I didn't enjoy. They can play without constant splashing everyone and hitting the inflatable ball as hard as they could. More the parents /other guests fault than Elegant Lux - just a note that its not adult only so this is always a possibility. Also the steam room switches off too quickly and they have to turn it on in the basement so I didn't want to go ask them this every 5 minutes once the room eventually got to a good temperature. The salt room needs better insulation, too many gaps prevented the temperature for getting above 70. The best was the sauna, which worked very well - great after a hard day on the slopes. My rob was also damaged but relatively minor problem with that. Overall quite happy with price and service. Again the staff always happy and always someone available when needed. Would stay here again if I return to Bansko. Additional plus was a beautiful cat that came to visit every day lol
Delicious breakfast, wide verity
Ricardo, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Amazing staff but shower cubicle let the place down by not draining properly and some sort of leak.
Lucy, 7-night trip
Verified Hotels.com guest review

8/10 Very good

It was quite nice
We are very happy with our stay, but somewhere in our bathroom was leaking.Our kids went to the game room but there was only a ping-pong table,But on the pictures there were loads of games .The price was good value for money.I went to the spa it was amazing, so was the hot tub.It felt nice after a day of skiing!Overall the service was really good, we might stay next year again!
Boyan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff which will help with everything. 10 minutes walk to the Gondola. Plenty of parking. The spa is nice with a few Saunas and a small swimming pool. Breakfast was good as well. we had a room with a living room and an additional sleeping room and a small kitchen for 4 people. מומלץ מאוד. צוות חביב שעוזר בכל מה שצריך.
ziv, 5-night family trip
Verified Expedia guest review

2/10 Poor

Agron
The Hotel was not comfort at all was very cold the food also was cold in the self service wasn’t enough options and a sleeping beds was very old and not comfort at all so this hotel is not even 1 star rating hotel
Agron, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Domenico, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice and cheap
The hotel is ok, the rooms are nice and big The spa is cold, the pool, the jacuzzi, and the also the sauna 😩 The breakfast is ok and the staff are kind
david, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Cheap not cheerful
I was downgraded to another hotel with no explanation. The room was old, worn out. Some sockets blow the fuses when used, bathroom door didn’t shut, shower leaked, no kettle and breakfast was terrible.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was fine. friendly hotel. Close to the ski slopes and near the town.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Bansko at its best!
We had an amazing stay at Elegant Lux and in Bansko! We celebrated New Year in the restaurant and really enjoyed the evening, the food, the music and the New Year’s program. We love Bansko and have been already a couple of times in this hotel and will definitely Come back again as we like it a lot here. The food at breakfast and dinner is very delicious and tasty, the spa has everything that you need to relax after a day of skiing, the massages are a must try, the apartment is massive and very warm and the staff are welcoming and making you feel as you are at home. The location is 5 minutes walk to the ski lift with ski and boots, but they also have a free bus ride to the gondola station. The hotel is very central but yet quiet so that you can enjoy your holiday to the fullest.
Viktor, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel was closed and tried to kick us out telling us that we need to cancel our family holidays via hotels.com It was rude and unpleasant!
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Amazing
Vladimir, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff friendly. Room was in practice a suite. The greatest and pleasurable surprise was the spa with pool, 2 sauna rooms, steam room and jacuzzi, all at no extra charge for use by hotel guests. A very pleasant amenity to use at the end of a day's skiing. We also appreciated that the kitchen could still provide supper when we arrived just after 11 pm
5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing..very good service. מדהים עבור שומרי שבתות ומסורת
Tom Yaakov, 8-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Fun vacation
We were few friends that came for a ski vacation. The hotel was perfect for us, the location, the room, it was comfort and clean and we had a great time
iris, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

shay, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Can't really fault it
Very very good hotel at the price point, can't fault it. Close to ski lift/ gondola station and a few minutes walk into town. Only negative was that the lighting in my bathroom was a little dim for my taste but then I find that of 99.9% of hotels I stay in. The staff were excellent and the inclusive breakfast just fine. Recommended.
malcolm, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is an excellent hotel. The friendly, helpful staff did everything to make our stay comfortable and I'd return in the future.
Elaine, 7-night trip
Verified Expedia guest review

6/10 Good

Simple
Simple Hotel. Room was not clean or cleaned during our stay. Nice pool and Jacuzzi. Good Location- 3 min from center. Good Breakfast. Overall we had a good stay. Value for money.
3-night trip
Verified Expedia guest review

8/10 Very good

Good Hotel Overall.
Great location. Good amenities. The swimming pool area needs a bit of renovation. The hot tub needs to be cleaner. The food was ok. Everything else was amazing. The staff is incredible and very very helpful. The apartments are in good condition. Good value for money.
Petrunka, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Its a nice place to stay. The rooms can be weird divided. The staff is very helpfull and service where they can. Breakfast is good but a weird setup, so when larger groups, more then 5 are at the buffet, its to crowded to take things
Abraham, 2-night trip
Verified Expedia guest review

6/10 Good

It could have been better
The rooms were not heated and there was no hot water, we had to complain a few times to get them fixed. Sauna and hammam were off and we had to wait to get them on. The staff was helpful though and its location is good.
Georgios, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Warm and frindely people, structure near the gondola and the main street
Gianni, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Nice, but no more!
Very kind staff. Very cleen place. We booked H. B. The food was cold most of the time because there are not have any keepink warm appliace, but teasty. The maintanance of the room was not good. Light bulbs was not replaced and soap dispensers in bath rooms dosen't works. There is no vitrualy spa on the place.
Andrei, 7-night family trip
Verified Hotels.com guest review