4/10 Fair
15 Nov 2024
First of all, even though the Hotel itself wasn't that great. The customer service was great. The owner was professional and friendly. I won't describe why I wasn't all that happy with my stay, but I will say to Hotels.com that you guys are scammers. First I was quoted a 300+ total bill and when I checked my credit card you had charged me 490+ dollars. I know you won't miss me not ever going through your company again, because I won't and I will tell all my friends about my experience with Hotels.com you guys aren't worth crap. I hope you be honest with the rest of your customers. I'm sure you've scammed many others. You might not see it now, but karma will get you back one day. Taking people money.
Patricia
Patricia, 5-night family trip
Verified Hotels.com guest review