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Room options

Standard Room (3 adults)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (1 adult + 2 children)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room (2 adults + 2 children)

  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

Standard Room (Single, 1 Adult)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

Promo (2 Adults, 1 Child)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Promo (2 Adults)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (1 adult + 1 child)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Promo (1 Adult. 2 Children)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Promo (1 Adult, 1 Child)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (2 adults + 1 child)

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

Promo (1 Adult)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room (2 adults)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

At a glance

Arriving/Leaving

  • Check-in time from 4 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Scuba diving
  • Shopping
  • Pool table

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Nightclub
  • Outdoor tennis court

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Grab bar in shower

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Limited housekeeping
  • In-room safe

Reviews

7.0

Good

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Poor

The worst all inclusive resort I have been in my entire holidays. I come from the hospitality industry and as a specialist I can specify what is terrible about this resort. 1) facilities are not well maintained and well cleaned 2) The buffet was the worst I have seen in my life, food was not only disgusting, but it was also bad presented and only to look at it was difficult. 3) cleanness of the restaurants, terrible. 4) the staff didn’t have clue of what service and hospitality is from and chefs were there cooking but I guess it was their first time . 5) desserts like gummies, hard to eat, probably left from day before . 6) the room , I was shocked . The toilet was so old and the cleanness was terrible. 7) confusing place, very big structure,l and to get oriented.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Pool is lovely. Right by the beach. Nothing opens until 9:00 am (i.e. pool/gym) so don’t expect an early start! Breakfast starts at 7 though.
Cate, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The beach is unique! The rest is crap. Very dirty.
1-night family trip
Verified Expedia guest review

4/10 Fair

4-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

we very much liked the idea of specialty restaurantsbeing available. The Bamboo was excellent.
BarryandValeria, 11-night romance trip
Verified Expedia guest review

8/10 Very good

Answer to our expectation, staff was open & nice for us
Olivier, 6-night romance trip
Verified Expedia guest review

4/10 Fair

6-night trip
Verified Orbitz guest review

6/10 Good

The staff was very friendly for the most part and accommodating. The room and property itself needs a lot of renovation. The conditions are very dated. The bathroom in my room kept getting flooded with water.
3-night romance trip
Verified Expedia guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review