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The Malcolm Hotel by CLIQUE, Canmore

Mountain hotel with outdoor pool, near Canmore Museum and Geoscience Centre

  • Free WiFi and free parking
From
$346 CAD

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  • Exterior
  • Exterior
  • Outdoor Pool
  • Outdoor Pool
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321 Spring Creek Drive, Canmore, T1W 2G2, AB, Canada
9.2.Superb.
  • We had a wonderful stay! All the staff was welcoming and friendly. They made sure we had…

    Mar. 12, 2021

  • Great stay! Rooms are clean, the pool was opened which was nice! Excellent service…

    Mar. 9, 2021

See all 828 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Easy parking
Convenient

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Spa tub
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 124 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool and 2 spa tubs
    • Breakfast available
    • Fitness center

    For families

    • Refrigerator
    • Private bathroom
    • Premium TV channels
    • Free toiletries
    • Daily housekeeping
    • Iron/ironing board

    What’s around

    • On the riverwalk
    • Canmore Museum and Geoscience Centre - 11 min walk
    • Canmore Nordic Centre Provincial Park - 21 min walk
    • Canmore Golf and Curling Club - 27 min walk
    • Canmore Caverns - 35 min walk
    • Silvertip Golf Course - 42 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Malcolm Double Queen
    • Malcolm King
    • Malcolm Royal King
    • Malcolm Superior King
    • Malcolm Premium Double Queen
    • Malcolm Premium King
    • Mountain View Premium Double Queen
    • Mountain View Premium King
    • Mountain View Royal King
    • Malcolm Executive King
    • Pet Friendly Double Queen

    What’s around

    Landmarks

    • On the riverwalk
    • Canmore Museum and Geoscience Centre - 11 min walk
    • Canmore Nordic Centre Provincial Park - 21 min walk
    • Canmore Golf and Curling Club - 27 min walk
    • Canmore Caverns - 35 min walk
    • Silvertip Golf Course - 42 min walk
    • Stewart Creek Golf Club - 4.1 mi / 6.6 km
    • Upper Hot Springs - 21.3 mi / 34.2 km
    • Sunshine Village - 26.2 mi / 42.2 km

    Getting around

    • Banff Station - 22 min drive
    map
    See on map
    321 Spring Creek Drive, Canmore, T1W 2G2, AB, Canada

    At a glance

    Hotel size

    • This hotel has 124 rooms

    Arriving/leaving

    • Check-in time 4:00 PM-anytime
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets stay free
    • Specific rooms only*

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge

    Things to do

    • Free bicycles on site
    • Hiking/biking trails on site
    • Ecotours nearby
    • Golf lessons available nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowshoeing nearby

    Working away

    • 24-hour business center
    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 8800
    • Conference space size (meters) - 818
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Free newspapers in lobby
    • Wedding services

    Facilities

    • Elevator
    • ATM/banking
    • Picnic area
    • Fireplace in lobby

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Estonian
    • Filipino
    • French
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Espresso maker
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Recreation

    On Site

    • Fitness facilities
    • Free bicycles on site
    • Hiking/biking trails on site

    Nearby

    • Ecotours nearby
    • Golf lessons available nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowshoeing nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Small print

    Also known as

    • Malcolm Hotel CLIQUE Canmore
    • The Malcolm By Clique Canmore
    • The Malcolm Hotel by CLIQUE Hotel
    • The Malcolm Hotel by CLIQUE Canmore
    • The Malcolm Hotel by CLIQUE Hotel Canmore
    • Malcolm Hotel CLIQUE
    • Malcolm CLIQUE Canmore
    • Malcolm CLIQUE
    • The Malcolm Hotel By Clique Canmore

    Optional extras

    Early check-in can be arranged for an extra charge of CAD 20 (subject to availability)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Breakfast costs between CAD 20 and CAD 30 per person (approximately)

    Policies

    Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Pool access available from 8:00 AM to 10:00 PM.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place and guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    Deposit: CAD 200 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, The Malcolm Hotel by CLIQUE does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Yes, pets are welcome. Service animals are exempt from fees.
    • You can check in from 4:00 PM - anytime. There's a charge of CAD 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there's an onsite restaurant. Nearby restaurants include The Grizzly Paw (7-min walk), Canmore Gaucho Brazilian barbecue (7-min walk), and Rose & Crown (7-min walk).
    • Have fun with onsite activities like cycling and hiking. Additional recreation nearby includes spelunking and ecotours. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include an outdoor pool and a fitness center. The Malcolm Hotel by CLIQUE also has a picnic area.
    9.2.Superb.
    • 6.0.Good

      The functional layout of a basic king room was disappointing for a new hotel. Nice big windows but not one chair or table to take in the view! Also super disappointed that at check as a guest of the hotel you are not told about ability to reserve a fire pit or reserve the hot pools. Too bad outdoor patio was not open other than for reserved fire pit! Very good location. Front counter service not high end as I thought it would be.

      2 night romance trip, Mar. 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Friendly Staff, Clean Room and Great Views! We enjoyed our stay and strongly recommend this Hotel.

      1 night romance trip, Mar. 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Hotel staff were very accommodating and friendly with a room change request.

      1 night family trip, Feb. 28, 2021

      Verified Expedia guest review

    • 6.0.Good

      Ski trip

      Nice hotel just really overpriced.

      Brandon, 1 night trip, Feb. 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay!! Very friendly staff, clean rooms. We upgraded to a mountain view room which is worth the extra charge but I could see in regular times it getting loud with the pool right outside. I actually really liked the timed bookings for pool and got tub so its more of a personal experience. Also found the food at the lounge cold and we waited a long time for service at breakfast. Would still highly reccomend!!!

      2 night family trip, Feb. 25, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Malcolm staff were great! We were given an upgrade and Pearl was very helpful with that. This is my second stay in 2 months and will come back again soon!

      1 night family trip, Feb. 21, 2021

      Verified Expedia guest review

    • 4.0.Fair

      Though this hotel is new and beautiful, there is very poor customer service. We called on three occasions in advance asking if the outdoor pool was open. Each time was told that it was absolutely closed given the pandemic. Upon arrival noticed the pool was indeed open despite not coming prepared after they confirmed the day we checked in. The Front desk agent was very unhelpful and was not interested in even addressing the lack of communication. She was very dismissive and couldn’t care less about providing any information. This is usually our hotel destination in canmore, visiting over a dozen times from Calgary. Next time we will look for a new hotel to try, perhaps something smaller with more attentive staff and better hospitality service - especially considering the high price of this property. Very disappointing and would suggest trying someplace more hospitable.

      1 night romance trip, Feb. 20, 2021

      Verified Expedia guest review

    • 4.0.Fair

      King room had an odor, holes in the bed sheets, and uncomfortable mattress. Not impressed.

      2 night family trip, Feb. 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful view of the surrounding mountains and close proximity to the downtown so we could walk everyday for shopping and restaurants.

      2 night romance trip, Feb. 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      This was a beautiful hotel just a few minutes walk from downtown. We had a mountain view room that was breathtaking and and very clean and modern. The staff were all very nice and helpful. I have 0 complaints about staying here and hope to return soon.

      1 night romance trip, Feb. 13, 2021

      Verified Expedia guest review

    See all 828 reviews