Tequisquiapan Handicraft Market - 3 min walk - 0.3 km
Plaza Miguel Hidalgo - 18 min walk - 1.5 km
Vinedos La Redonda - 13 min drive - 14.2 km
Tequisquiapan Opal Mine - 19 min drive - 12.3 km
Getting around
Queretaro Intl. Airport (QRO) - 42 min drive
Restaurants
La Charamusca Cafe y Tertulia - 3 min walk
Rincon Austriaco - 3 min walk
K'Puchinos - 3 min walk
Lucca Grill - 1 min walk
Chocolate Molinillo - 2 min walk
About this property
El Relox Hotel & Spa
When visiting Tequisquiapan, El Relox Hotel & Spa is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the pool bar. A fitness center, a snack bar/deli, and a terrace are other highlights.
Languages
Spanish
At a glance
Hotel size
99 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–12:30 PM
Restaurant
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Working away
3 meeting rooms
Conference center
Services
24-hour front desk
Luggage storage
Facilities
Built in 1917
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Traditional architecture
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Ceiling fan
Iron/ironing board
Freshen up
Private bathroom
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
El mirador - Onsite restaurant.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 170 for adults and MXN 170 for children
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Hot springs
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
Hotel El Relox Tequisquiapan
El Relox Tequisquiapan
El Relox
El Relox Hotel & Spa Hotel
El Relox Hotel & Spa Tequisquiapan
El Relox Hotel & Spa Hotel Tequisquiapan
Frequently asked questions
Does El Relox Hotel & Spa offer free cancellation for a full refund?
Yes, El Relox Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Relox Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at El Relox Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at El Relox Hotel & Spa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at El Relox Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 1:00 PM.
What is there to do at El Relox Hotel & Spa and nearby?
El Relox Hotel & Spa has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near El Relox Hotel & Spa?
Yes, there's an onsite restaurant, El mirador.
What's the area around El Relox Hotel & Spa like?
El Relox Hotel & Spa is a short 3-minute walk from Tequisquiapan Handicraft Market and 2 minutes' walk from Church of Santa Maria.
El Relox Hotel & Spa Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
23 Aug 2022
Big mistake removing the sauna!!!
Remove the sauna / vapor Big Mistake Ever !!!
Robin
Robin, 5-night family trip
Verified Hotels.com guest review
6/10 Good
11 Aug 2022
Rosenda
Rosenda, 3-night trip
Verified Hotels.com guest review
4/10 Fair
10 May 2022
Awful experience!!!!!!
Roaches in the bed an bath ventilator not in sink with the lights phones did not work front desk did not present the room no water in the room for overnight no iron board iron in the room safe box had no key.
Restaurant not enough personnel, dishes in the buffet old service on the menu took to long.
Jose Francisco
Jose Francisco, 2-night trip
Verified Hotels.com guest review
6/10 Good
7 Sep 2021
RORY
RORY, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2021
Enrique Rojas
Enrique Rojas, 1-night trip
Verified Expedia guest review
4/10 Fair
1 Aug 2021
Very low levels of service, but centric place. Cleanliness way below Covid-standards, this could easily be fixed by the hotel if they were more service minded.
Tonje Indreraak
Tonje Indreraak, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 May 2021
Nice gardens and fountains. Very, very friendly staff, although there isn't anyone walking around checking on you, you have to either call or go to the front (E.g., drinks by the pool). Great location and feels safe. Even though it's a 'spa', there isn't anyone actually there and the hotel just calls someone to come. Very relaxing!
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Feb 2021
Ana karla
Ana karla, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2020
Great location, good choice.
El Relox has a GREAT location, right in town, and easy walking to everything. The convenient and secure parking is welcome.
The rooms and common areas are all clean. We didn't use the restaurant, so can't really comment. The hotel seems to be popular with families, but there was no undesired noise.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 Aug 2020
KRISTIAN
KRISTIAN, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Jan 2020
Edgar
Edgar, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2019
Excelente ubicación, precio, calidad e instalaciones
Omar
Omar, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 Apr 2019
Good city escape!
Great place, walking distance from everything you need in Tequis, the hotel is old but nice for the weekend.
Gabriel O
Gabriel O, 2-night romance trip
Verified Hotels.com guest review
4/10 Fair
25 Mar 2019
El peor servicio de todo su personal !!
El peor servicio que he tenido en años !!
Mucho del personal no le importa nada de atencion , restaurante, bares , albercas , todos con la peor actitud de servicio , y toallas con hoyos !!
Mario
Mario, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
8 Mar 2019
Visit to Tequisquiapan
We enjoyed our stay in Tequisquiapan. Hotel El Rolex has beautiful gardens. The hotel is old and run down but the rooms are clean. Sadly for us, the swimming pool was too cold to swim in. Other guests seem to feel free to play very loud music when they are around the pool, so we were glad we had earplugs.
The proximity of the hotel to the plaza is great!
Corbin
Corbin, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jun 2022
maura
maura, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 May 2022
Es un hotel tan sencilllo, las camas son incómodas y se escucha absolutamente todo de las otras habitaciones, la verdad no me gustó!!
Jorge alberto
Jorge alberto, 1-night romance trip
Verified Expedia guest review
8/10 Very good
27 May 2022
Nuestra primera visita al Relox, me gustó, lo recomiendo cuenta con estacionamiento, algo complicado encontrar en Tequis. amplias instalaciones, me encantaron los jardínes, las habitaciones muy limpias. personal amable.
Jose Luis Martinez
Jose Luis Martinez, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 May 2022
En general bien
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
16 May 2022
Desagradable
La verdad muy mal, el acceso al hotel muy difícil al momento de reservar no nos comentaron , la habitación ya muy deterioradas, Los colchones viejos almohadas muy mal.. En si para el costo no hay ni agua en la habitacion , hay que ir por allá al otro edificio y es de garrafón rellenado !!
Octavio
Octavio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 May 2022
María del Socorro
María del Socorro, 2-night family trip
Verified Hotels.com guest review
6/10 Good
10 May 2022
Cuidados sus jardines
Alejandra
Alejandra, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 May 2022
La gente que atiende es muy amable y servicial
Ana
Ana, 2-night family trip
Verified Expedia guest review
4/10 Fair
3 May 2022
Muy bonitas instalaciones pero descuidadas, nuestra habitación olía feo, durante toda la estancia a orines, nos salió una cucaracha. Pedí por mail dos veces una sola de ducha que ofrecieron llevarme al responder mi primer mail, me n un segundo mail, la volví a pedir y nunca la llevaron. Gracias
Luis
Luis, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2022
de rol
muy limpio, las instalaciones con excelente mantenimiento. La cafetería (bar) excelente.