6/10 Good
31 Dec 2024
Did not meet expectations
Was not offered a baggage trolly, had to ask an employee passing by, took awhile for delivery. The heating system in roomn105 was so loud we turmed it off overnight then upped the thermostate early. No microwave in an expensive resort? I requested one at the front desk. Refrigerator was off when we arrived, had to adjust ourselves. The floor of the special needs access shower was very slippery and dangerous. Upon departure we neefef s baggage trolly, when I tried to use the room phone to call the desk I found the phone did not work, it was not connected. Called on my cell. Leaf blowers snd hedge trimmers were loud outside oir patio at 8 am very annoying.
James
James, 3-night trip
Verified Hotels.com guest review