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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Hotel with spa, near Chester Zoo

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Point of interest
Pool
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Couples treatment rooms, Turkish bath, body treatments, aromatherapy

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • 24-hour room service
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $114
CA $137 total
includes taxes & fees
Jan 5 - 6 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
2 bathrooms
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 1.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 1.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 1.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Mill Hotel & Spa

Pool
Free breakfast
Spa
Parking available
8.8 out of 10, Excellent, (1741)
The price is CA $135
CA $162 total
includes taxes & fees
Jan 1 - 2 Jan 2025
The Mill Hotel & Spa
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About the area

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

What's nearby

  • Chester Zoo - 3 min drive - 3.4 km
  • Chester City Walls - 4 min drive - 3.5 km
  • University of Chester - 5 min drive - 3.5 km
  • Chester Cathedral - 5 min drive - 3.9 km
  • Chester Racecourse - 5 min drive - 4.2 km

Getting around

  • Chester (CEG-Hawarden) - 23 min drive
  • John Lennon Airport (LPL) - 26 min drive
  • Manchester Airport (MAN) - 32 min drive
  • Chester Station - 4 min drive
  • Bache Station - 4 min drive
  • Ellesmere Port Station - 7 min drive

Restaurants

  • ‪Fish & Chips - ‬3 min drive
  • ‪The Lock Vault - ‬4 min drive
  • ‪Hoole Fish Bar - ‬3 min drive
  • ‪The Dee Miller - ‬16 min walk
  • ‪Garden Room & Terrace - ‬5 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

At DoubleTree by Hilton Hotel and Spa Chester, you'll be just a 5-minute drive from Chester Zoo and Chester City Walls. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this eco-certified hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 219 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Ziplining nearby

Working away

  • 7 meeting rooms
  • Conference space (2777 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • 100% renewable energy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 34
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Garden Room and Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Spa access is available for an extra charge of GBP 20 per day

Children & extra beds

  • Guests must contact this property in advance to reserve sofa beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses wind and solar energy.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

Also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Does DoubleTree by Hilton Hotel and Spa Chester offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel and Spa Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Hotel and Spa Chester?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel and Spa Chester?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Hotel and Spa Chester?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Hotel and Spa Chester and nearby?
Have fun with activities like horseback riding, mountain biking, and ziplining, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and a picnic area. DoubleTree by Hilton Hotel and Spa Chester also has a garden.
Are there restaurants at or near DoubleTree by Hilton Hotel and Spa Chester?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Hotel and Spa Chester like?
DoubleTree by Hilton Hotel and Spa Chester is a short 16-minute walk from Great Boughton Library and 17 minutes' walk from Vicars Cross Shopping Centre.

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Awful celebration stay
Don’t visit with kids. Not a child friendly hotel. Refused to bring a cake out for my son’s bday, couldn’t use the pool as under 16. Awful checkin and no welcome cookies given to my children even though they were being handed to other guests. Uncomfortable stay due to light coming through door all night which lit up my room. Wrong remote for tv in my room so tv wouldn’t turn on, had to call reception and my phone was disconnected, had to go to reception to wait and then finally seen by the manager who switched the remote. No conditioner in the shower, empty bottle which is no use to anyone. rude staff who did nothing when I complained except challenge me on my feelings towards the stay. Emailed the manager had no response back
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MO, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Smelled of smoke
Very basic room for the price and the bathroom smelled of cigarettes as in other guests must have been smoking in there and the smell is still lingering. There was hairs in the bathroom as well not what we expected of a Hilton
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jordan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sophie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Issue with room phone
Convenient location for shopping at Cheshire Oaks. Room was fine but right next to lifts so a bit noisy. Didn’t get a good sleep as the room phone started beeping at 1.50am and again 1/2hr later! Had to unplug from wall to make it stop. Supposedly it happened throughout the hotel. Also didn’t get the signature Doubletree cookies at check in.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Kirsty, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

dave, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful stay
Staff at reception, restaurant and also breakfast were all amazing. Housekeeping also came to make a bed up after a room change and was lovely and friendly. Whole place was immaculate. Spa was busier than we would’ve liked so struggled for a sunlounger, room was too warm too.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alison, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stuart, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mixed
Cons - Took 35 minutes to check in , walls are very thin , could hear the couple next door going at it and then showering and using the bathroom , towels in my room had stains. Pro- Nice area and building , complimentary drink on arrival , cookies once checked in , comfy bed
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice room but there wasn’t enough towels and gowns for the amount of people. We also didn’t get offered a cookie when we arrived.
Laura, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

dave, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alicia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Customer service issues
First was the reception lady who assisted my check in, it was terrible because i feel that i am not welcome to the place. No greetings and is not approachable. but when I finished she politely greeted other guest next to me. (White guest). Same happened when i had my breakfast a different lady who's in the front desk of restaurant. It seems that they are only pleasant with white people . The customer service is terrible when it comes to me
Crismel, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

James, 1-night trip
Verified Hotels.com guest review