4/10 Fair
30 Dec 2024
Too hot too handle
It’s easily 80° inside the hotel without exaggeration and there’s no way to change from heat to air conditioning in your room without calling the front desk . So the first night we literally in the winter, had to sleep partially through the night with the door open to the balcony because we didn’t see the sign that said to call the front desk to switch to air-conditioning. The room next to us had a tiny yapping dog that didn’t shut up for most of the night . Additionally the pullout bed was broken, and there were no extra sheets available in the room to use on it when I was attempting to close it after opening it I found a large pill behind the couch. The front staff completely lacked people skills as well .
Nathan
Nathan, 1-night family trip
Verified Hotels.com guest review