Quality Inn Merchants Drive puts you within a 10-minute drive of University of Tennessee and Neyland Stadium. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Fellow travelers like the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
128 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3 PM
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Seasonal outdoor pool
Lockers available
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Children & extra beds
Cribs/infant beds are available for USD 10 per night
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
The seasonal pool is open from April to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Frequently asked questions
Does Quality Inn Merchants Drive offer free cancellation for a full refund?
Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Merchants Drive?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Quality Inn Merchants Drive?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Merchants Drive?
Sorry, there's no onsite parking at Quality Inn Merchants Drive.
What are the check-in and check-out times at Quality Inn Merchants Drive?
You can check in starting at 3 PM. Check-out time is 11 AM.
What is there to do at Quality Inn Merchants Drive and nearby?
Quality Inn Merchants Drive has a seasonal outdoor pool.
Does Quality Inn Merchants Drive have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Quality Inn Merchants Drive like?
Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.
Quality Inn Merchants Drive Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Dec 2024
Melissa
Melissa, 7-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 Nov 2024
Bugs were in the room. The room was dated. The breakfast was very limited.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Nov 2024
Arthur
Arthur, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Brandon
Brandon, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 Oct 2024
Pamela
Pamela, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Sep 2024
It was ok for the night
Nichole
Nichole, 1-night family trip
Verified Expedia guest review
2/10 Poor
25 Sep 2024
Andrea
Andrea, 2-night trip
Verified Hotels.com guest review
2/10 Poor
25 Sep 2024
Kerry
Kerry, 2-night trip
Verified Hotels.com guest review
6/10 Good
24 Sep 2024
Ok for a quick overnight with pets.....rooms had an odor.....place needed a facelift and a good scrub.
Keeta Kay
Keeta Kay, 1-night romance trip
Verified Expedia guest review
6/10 Good
24 Sep 2024
The place needed a facelift...it felt tired and worn. The rooms for pets smelled and the exterior doors needed help. The staff was friendly. Ok for a quick overnight
Keeta Kay
Keeta Kay, 1-night romance trip
Verified Expedia guest review
6/10 Good
24 Sep 2024
Older property; doors open to outside, rooms are quite small.
Moreover, while I realize that a motel can't select its clientele, this facility seems to have been chosen by a large number of certain motorcycle types. So if you like to be awakened at 2:00 am by inconsiderate LOUD Harleys, then this is the place for you.
Harry
Harry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2024
Service was fantastic. We will return!
Chelsey
Chelsey, 1-night trip
Verified Expedia guest review
8/10 Very good
23 Sep 2024
Convenient to the downtown area. Older hotel, needs some ground work. Room was clean. Staff very nice and helpful. Would stay there again, but hope to see some improvements.
Clifford
Clifford, 2-night trip
Verified Expedia guest review
8/10 Very good
23 Sep 2024
Room 301 had super comfy beds. Perhaps the best out of any hotels or motels i have stayed. The ac ran nice and quietly and actually worked better than some pricey hotels ive stayed at recently. Was pleased with the room for the price I paid
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
Our check in was quick and pleasant, my only suggestion would be that the perimeter landscape be tidied up...we had a pleasant night
David
David, 1-night romance trip
Verified Expedia guest review
8/10 Very good
20 Sep 2024
Met expectations for the price.
Trisha
Trisha, 2-night trip
Verified Expedia guest review
8/10 Very good
19 Sep 2024
Roselee
Roselee, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
15 Sep 2024
NA
LaJuanya
LaJuanya, 2-night family trip
Verified Expedia guest review
6/10 Good
15 Sep 2024
Staff was wonderful, but the room felt dirty. Smelled musty and wallpaper in bathroom was extremely bubbled. Mold around the tub and overall I got what I paid for.
Nicholas
Nicholas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
Catherine K
Catherine K, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
15 Sep 2024
There was a cup of noodles behind the door when we got in. The bathroom is falling apart(tub insert coming off the ceiling). Blow dryer didn’t work, but got it to when we removed it from the wall and out it in another outlet. Smells musty in the room.
Andrea
Andrea, 1-night family trip
Verified Expedia guest review
4/10 Fair
12 Sep 2024
The property was run down and the bed was clean but everything else was dirty. Breakfast had no hot served food except waffles but well stocked with everything else.
April
April, 2-night trip
Verified Expedia guest review
2/10 Poor
28 Aug 2024
Room Smelled horrible
Did not stay the night
Todd LeRoy
Todd LeRoy, 1-night trip
Verified Expedia guest review
8/10 Very good
23 Aug 2024
Long Weekend
Alarie
Alarie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Will be booking again simply for the best sleep in an ultra comfy bed.