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Shangri-La Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Dongmen Pedestrian Street

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Shenzhen

Exterior
Garden
Lobby
Minibar, in-room safe, desk, blackout drapes
Poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Non-smoking
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Television
  • Garden
The price is CA $103
CA $121 total
includes taxes & fees
Dec 30 - Dec 31

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
10 bedrooms
Blackout drapes/curtains
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (710)
The price is CA $111
CA $129 total
includes taxes & fees
Jan 28 - 29 Jan 2025
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel
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About the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Port - 12 min walk
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 6 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 41 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 12 min walk
  • Hong Kong Lo Wu Station - 17 min walk
  • Guomao Station - 15 min walk
  • Ludancun Station - 15 min walk
  • Laojie Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪麥當勞 - ‬14 min walk
  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen puts you just a 5-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is close by: Guomao Station is just 15 minutes by foot.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 522 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: noon
  • Contactless check-in available
  • Express check-in/out available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Mini golf
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Champs Bar and Grill - This restaurant serves dinner only.
360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 17 to December 25:
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

Also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?
Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Shenzhen?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri-La Shenzhen?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Shenzhen?
Yes, there's free self parking.
Is airport shuttle service offered by Shangri-La Shenzhen?
Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.
What are the check-in and check-out times at Shangri-La Shenzhen?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Shangri-La Shenzhen and nearby?
Shangri-La Shenzhen has a spa, an outdoor pool, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Shangri-La Shenzhen?
Yes, there are 4 onsite restaurants.
Does Shangri-La Shenzhen have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shangri-La Shenzhen like?
Shangri-La Shenzhen is in Luohu, a short 12-minute walk from Luohu Port and 8 minutes' walk from The MixC Shopping Mall.

Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Pleasant stay
It was comfortable and clean.
Tan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location Location Location
Hotel is centrally located, a good meeting place. It is also very close to the Lo Wu border and shopping center.
Kenneth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our stay very much
The front desk greeted me with the utmost professionalism. I arrived a couple of hours earlier and was expecting to leave my luggage with the concierge. Fortunately, my room was available, and I was allowed immediate check-in. The suite we stayed in was very good, and the cabinets were large enough to store my luggage. The rooms were clean, and the staff was attentive. The carpet was a bit spotty, and a good steam cleaning would have given it some life. I did smell some cigarette smoke lingering in the air on my nonsmoking 25th floor. Of course, I also realize that there are some very inconsiderate smokers. The Executive Lounge staff was also attentive. It's too bad the Expresso machine did not have a self-serve Cappuccino function, which is very common for these types of machines. I do feel bad for the lovely ladies working in their thin 2-inch heels. Maybe shoes with thicker heels can prevent potential work injuries. The food choices were very good. On a Sunday morning, there were a couple of loud parents and noisy kids running around, which was annoying. At another time, a couple of guests were talking loudly on their mobile phones with no regard for others. I believe only the staff management could address these issues. Maybe sign? Overall, services from all departments were excellent, and we enjoyed our stay very much. Lastly, one staff member at the concierge's desk was quick to help me find some leftover bubble wrap that I had trouble finding -- that's a thumbs up.
Enough space to add an extra bed for our guest.
Charles, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Location is good, less than 5 minutes to subway. Service is good. the hotel is a bit old and need rrevenovation.
Anthony KS, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I immediately left and booked elsewhere.
Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

grace, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

N/A
Robert, 2-night trip
Verified Expedia guest review

8/10 Very good

Siok Chun, 4-night trip
Verified Expedia guest review

10/10 Exceptional

mei yee, 1-night trip
Verified Hotels.com guest review

6/10 Good

ngaiwa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Noise, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ivan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

irene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel near the border. Easy access via public transportation.
Renard, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Brendan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I always stay at the Horizon club level and I always receive a first class service. Thanks to all the staff specially, Miss Lisa that was so helpful arranging my travel to Hong Kong. Big thanks to Lisa!
Shaun, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast and afternoon tea were tasty with a decent amount of selection. Service was good and quick when we needed something. It was great value for what we paid.
Chenying, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Tetiwe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay… very professional and friendly staff. The manager was excellent!!! I Always enjoy my stay at this hotel every time I visit Shenzhen!
Tetiwe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Darrell, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

nice hotel
MICHAEL, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great stay. Staffs were all nice and the best part they can speak Cantonese and English. Thats a plus for me cause it makes it easy on both ends.
Tam, 3-night family trip
Verified Expedia guest review

8/10 Very good

Hotel location is very good, very convenient but condition in the room is old. But with the price, can’t complain. Staff are friendly and helpful.
Shuk Wai YY, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 1-night trip
Verified Expedia guest review