Lucile Salter Packard Children's Hospital at Stanford - 3 min drive - 1.9 km
Stanford University - 4 min drive - 2.7 km
Stanford University Medical Center - 5 min drive - 3.4 km
Getting around
San Carlos, CA (SQL) - 20 min drive
Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive
San Francisco Intl. Airport (SFO) - 32 min drive
Oakland Intl. Airport (OAK) - 48 min drive
Palo Alto Station - 4 min walk
Atherton Station - 6 min drive
Menlo Park Station - 30 min walk
Restaurants
Gott's Roadside - 6 min walk
Verve Coffee Roasters - 6 min walk
Philz Coffee - 7 min walk
Cardinal Club Lounge - 1 min walk
Wildseed - 7 min walk
About this property
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel puts you just a 5-minute drive from Stanford University and Stanford University Medical Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Poolside Grill, which serves local cuisine and is open for breakfast and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights. Fellow travelers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
346 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets stay free (up to 80 lbs per pet)
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 17.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Access to nearby outdoor pool
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
14 meeting rooms
Computer station
Conference space (5405 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Grab bar near toilet
Transfer shower
Wheelchair-width doorways
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
50-inch LCD TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
Poolside Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 21 per person
Renovations and closures
The following facilities or services will be unavailable from December 2 2024 to January 31 2025 (dates subject to change):
Swimming pool
The property will be renovating from November 25 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
Exterior
Lobby
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Parking
Self parking costs USD 17.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto
Frequently asked questions
Does Sheraton Palo Alto Hotel offer free cancellation for a full refund?
Yes, Sheraton Palo Alto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Palo Alto Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10:00 PM. The pool will be unavailable from December 2 2024 to January 31 2025 (dates subject to change).
Are pets allowed at Sheraton Palo Alto Hotel?
Yes, pets stay free, with a maximum weight of 80 lbs per pet.
Is parking offered on site at Sheraton Palo Alto Hotel?
Yes. Self parking costs USD 17.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Palo Alto Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sheraton Palo Alto Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden. Sheraton Palo Alto Hotel also has access to a nearby outdoor pool.
Are there restaurants at or near Sheraton Palo Alto Hotel?
Yes, Poolside Grill offers local cuisine, pool views, and poolside dining.
What's the area around Sheraton Palo Alto Hotel like?
Sheraton Palo Alto Hotel is a short 4-minute walk from Palo Alto Station and 6 minutes' walk from Stanford Shopping Center.
Sheraton Palo Alto Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Dec 2024
Super convenient to downtown Palo Alto
Stayed here for Christmas because it was close to everything we needed. Very comfortable and quiet. Happy with our stay.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Dec 2024
Donna
Donna, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
Mediocre, could be good
Booked as it had a pool but that was being renovated. The rooms were in a separate hotel to the reception which involved going past lots of flapping plastic sheeting that hit and soaked you with water as you passed. The lift was lined with cardboard to protect it from builders - I felt like I paid a premium price to visit a building site. The location is good, room was okay once inside it but the hotel guest areas were poor and the Wifi was dire and barely worked in the room and reception.
hazel
hazel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
Comfy and working on getting better
Lot of construction in pool area. Common areas a little shabby but room was nice with great bed and nice bathroom. Quiet!
Woodworth
Woodworth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Betty
Betty, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Robin
Robin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Phillip
Phillip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Anurag
Anurag, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Derek
Derek, 1-night trip
Verified Expedia guest review
6/10 Good
26 Sep 2024
Erin
Erin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Easy to walk to shopping and to Stanford
Anya
Anya, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
Nikki
Nikki, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
very good
Qing
Qing, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2024
Jabou
Jabou, 1-night trip
Verified Expedia guest review
6/10 Good
22 Sep 2024
Manny
Manny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
The Sheraton hotel at Palo Alto is probably one of best hotels I’ve stayed in. The hotel manager and staff were so friendly, warm, and welcoming. My room was super clean and spacious!
I’ll be revisiting Palo Alto for work and I’m planning to stay at the hotel again.
Jabou
Jabou, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
Pool and staff
Kelly
Kelly, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
17 Sep 2024
When I got there I was told there were no rooms rwady and had to wait... it was after 4.PM. I saw other people getting rooms while.we.waited. they were Stanfoed fans.. we are TCU fans... when I asked after.5 pm for the room.. they said we checked in to early... we checked in after the time a room was suppose to be ready.....room was finallly given to us.