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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

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Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Bar (on property)
Lobby
Exterior
Superior Lakeview King
In the heart of Queenstown City Centre, Copthorne Hotel and Resort Queenstown Lakefront offers a serene retreat. Enjoy breakfast or dinner at Impressions Restaurant, unwind in the spa tub, or explore the nearby area with luggage storage available. With a business center and multilingual staff on hand to help you plan your day.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Hot tub
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CA $212
CA $244 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Double Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Two Double Room With Lake View

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room With Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed
Courtyard

Holiday Inn Express And Suites Queenstown by IHG

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,027 reviews
The price is CA $175
CA $201 total
includes taxes & fees
Apr 6 - Apr 7
Holiday Inn Express And Suites Queenstown by IHG
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About the area

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Mall - 6 min walk - 0.6 km
  • TSS Earnslaw Steamship - 11 min walk - 0.9 km
  • Kiwi and Birdlife Park - 14 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪Kfc - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront is a great choice for a stay in Queenstown. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the hot tub makes for a relaxing end to the day. Other highlights at this eco-certified hotel include a bar/lounge, a terrace, and a garden. The helpful staff and location get great marks from fellow travelers.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 187 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (4-device limit)
LOCAL_PARKING

Parking

    • Covered onsite self parking (NZD 15 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bicycle parking
  • Hot tub
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Dining

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per day

Parking

  • Covered self parking costs NZD 15 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?

Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?

Yes. Self parking costs NZD 15 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?

You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Copthorne Hotel and Resort Queenstown Lakefront?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (9-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.

What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?

Have fun with activities like hiking, horseback riding, and kayaking, and practice your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.

Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?

Yes, Impressions Restaurant offers local cuisine.

What's the area around Copthorne Hotel and Resort Queenstown Lakefront like?

Copthorne Hotel and Resort Queenstown Lakefront is in Queenstown City Centre, a short 8-minute drive from Queenstown Intl. Airport (ZQN) and 3 minutes' walk from Queenstown Gardens. Travelers say the area is walkable and ideal for skiing.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Enjoyed the stay.
Great location 5 min walk to the centre. Had the Lakeview suite. View was spectacular. Close to airport. Very comfortable bed. Just a bit dated.
Suvrata, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not the best value for your money.
Property was very tired and needs an up grade, especially for the price of the rooms. We booked 2 rooms with king size beds, and got both rooms with 2 double beds. The toilet broke in one room, but they couldn’t move us because the hotel was full. Breakfast buffet was okay, but much better value to walk into town and buy something there. Lake view was very small, not at all what I expected from the photos.
CAROL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great views.
Great hotel in a great spot. We paid for a lake view and so glad we did - view is spectacular. If you have an issue with hills it is quite a steep one from the hotel into the centre of town and back but we were fine.
View from our room
Ann, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Tired looking 3 star hotel at best!
Disappointing from the start. Our room was not available even though we checked in on time. The room we were given instead was absolutely roasting hot and dirty. The toilet still had paper down it! The second room was better but tv remote didn’t work. Breakfast was very basic. This was the most expensive hotel of our trip - and by far the worst. Would not recommend this hotel.
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hospitality.. Very Professional and Friendly Staff, Delicious and Gorgeous BF. Highly Recommended for Family Stay..
Salman, 2-night family trip
Verified Expedia guest review

8/10 Very good

Roy, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Stephen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The junior suite I had was tad dated, however, the lakeviews more than made up for it. The bed was comfy and the room was clean & tidy. Didn't quite get the opportunity to try out the in-house restaurants. Staff were courteous. The resort is within walkable distance to the town centre and to the Queenstown Gardens. Will definitely return next time.
Daniel and Niharika, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We were upgraded to a suite with a fantastic view over the lake. Bed and shower were excellent. We used hotel parking which was convenient. Hotel is a 10 minute walk to shopping and restaurants with botanical garden access on the way.
John, 2-night romance trip
Verified Expedia guest review

6/10 Good

The hotel needs a big upgrade, getting very old, vanity was cracked and leaking, staff were very good, shower kept going scolding hot and cold.
Phillip, 4-night romance trip
Verified Expedia guest review

8/10 Very good

It was great being on the ground floor with a grass area and a beautiful view of the mountains and lake. Room was not ready when we arrived after 2pm and our room was not redressed until 5pm. Staff were very friendly and accommodating. The view of our room made up for it - would have been disappointed otherwise
Stacey, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

John, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A long walk to our room but a very quiet and convenient hotel. Lovely helpful staff at checkin
Kristy, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Great outlook onto the Remarkables. However the daily cleaning and room maintenance was below par. No dusting, no fresh sheets by the house keeping staff. Hot water was poor with it continually going hot > cold.
Jason, 11-night romance trip
Verified Wotif guest review

8/10 Very good

Comfortable bed, stunning views! The hotel staff were helpful but not particularly jovial. The bathrooms were very very dated, but it didn't bother me as the view was so perfect. The continental breakfast was very limited. Close walk into town
Belinda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stunning views and great location!
Craig, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Young, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Decent but Average, room for improvement
Decent stay but a little run down and outdated for amenities. Good walking distance from city centre. View from the window was good but the shower pressure was terrible.
Sushant, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stayed at the hotel for two nights with 3 visiting friends from Japan. The rooms were clean, the reception staff helpful and the overall experience was great.
Mika, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

mixture of business and holiday. dated decor but friendly staff, and issues addressed promptly and junior suite very generous in size with 2 toilets for a 2 person room.
stacey, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kok Hong, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The room we booked had fantastic views of the lake and mountains. Reception area was quite smart and impressive. The soft furnishings within the room had a fusty smell which was a let down. On day of departure we were repeatedly unable to enter our room after breakfast (before 0900) although we had made reception aware. Ben in the restaurant was very competent, helpful and friendly. Thanks for your hospitality.
David, 2-night trip
Verified Hotels.com guest review