University of California, Santa Cruz - 9 min drive
Roaring Camp Railroads - 9 min drive
Mystery Spot - 11 min drive
Getting around
Watsonville, CA (WVI-Watsonville Municipal) - 24 min drive
Norman Y. Mineta San Jose Intl. Airport (SJC) - 37 min drive
Restaurants
McDonald's - 3 min drive
Starbucks - 3 min drive
Taco Bell - 18 min walk
Jack in the Box - 4 min drive
Starbucks - 16 min walk
About this property
Hilton Santa Cruz/Scotts Valley
When you stay at Hilton Santa Cruz/Scotts Valley, you'll be within a 15-minute drive of Monterey Bay and Santa Cruz Beach Boardwalk. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
178 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite self parking (USD 18 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Whale-watching nearby
Working away
24-hour business center
5 meeting rooms
Conference space (7000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1999
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
An outdoor pool
Spa tub
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free weekday newspapers
Free WiFi (speed of 25+ Mbps)
Food and drink
Refrigerator
Microwave
More
In-room safe (laptop compatible)
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Self parking costs USD 18 per night with in/out privileges
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
Frequently asked questions
Does Hilton Santa Cruz/Scotts Valley offer free cancellation for a full refund?
Yes, Hilton Santa Cruz/Scotts Valley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Santa Cruz/Scotts Valley?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Santa Cruz/Scotts Valley?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Santa Cruz/Scotts Valley?
Yes. Self parking costs USD 18 per night.
What are the check-in and check-out times at Hilton Santa Cruz/Scotts Valley?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Santa Cruz/Scotts Valley and nearby?
Hilton Santa Cruz/Scotts Valley has an outdoor pool and a 24-hour fitness center, as well as a spa tub and a garden.
Hilton Santa Cruz/Scotts Valley Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Dec 2024
Never disappoints
This is my go-to hotel in the Santa Cruz area. It’s always clean, safe and comfortable.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Dec 2024
Scott
Scott, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Noemi
Noemi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Troynisha
Troynisha, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Scott
Scott, 2-night business trip
Verified Hotels.com guest review
6/10 Good
11 Dec 2024
Parkiing lot is miserable
I was very put off by having to pay $17/day for parking. I understand wanting to keep people who are not staying from parking but you should have the ability to park one vehicle on site. Also the fact there was no thought of pedestrian safety with the parking lot. It was dark and there is no center staircase to take. You have to park your car, walk through the dark parking lot to the other side of the driveway to the sidewalk. With all the parking fees you have collected, the installation of a stairway would have paid for itself by now.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Thanksgiving week stay. Comfortable room. Had to pay for parking😞
Diane
Diane, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Otherwise a lovely, comfortable Hotel!!
Diana
Diana, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
eugene
eugene, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Pros: Friendly, knowledgeable staff. Big, clean, quiet rooms.
Cons: It’s a bit out of town, which supposes most guests have cars, but they charge you to use their parking lot. I think this is pretty rude.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Scott
Scott, 3-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Scott
Scott, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Dirty pillows
Nice quiet area. But the room was gross. The pillows smelled like someone else’s dirty hair.
Kinsey
Kinsey, 3-night trip
Verified Hotels.com guest review
4/10 Fair
23 Oct 2024
Probably would pass on this one.
Exterior is beautiful, but rooms are outdated, rundown and not clean. Hallway smells wet and musty.
Breakfast is $24/person.
Management offered to switch us to a different room, but it wasn't worth relocating for such a short stay.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
It was clean and a good location for a family wedding.
Basic Hilton and an older hotel.
Krystal
Krystal, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Scott
Scott, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Darnell
Darnell, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Jose
Jose, 1-night family trip
Verified Hotels.com guest review
6/10 Good
8 Oct 2024
Nickle and Dime you.
The room smelled very musty. The HVAC didn't work - had to call for service to get it running. The pool and spa were covered with bugs, and there was no net available for us to remove them. Breakfast was VERY expensive - much cheaper to get at a local restaurant. It should be complementary given the price paid for the room. Parking was not free for guests - pretty petty. I was not impressed with the Hilton.