Reservations are required for les services de massage and les soins du spa and can be made by contacting the property before arrival at the number on the booking confirmation
I will never stay at the Dusit Thani Dubai hotel again. My room was freezing cold despite setting the AC to maximum heat. Further, the shower alternated between boiling hot and freezing cold temperatures without touching the controls, making it impossible to shower comfortably. When I requested a room change, they refused, claiming theyâd send the engineering teamâeven though other rooms were clearly available. I have a booking for an upcoming work trip in early May at the Dusit Thani, which I will cancel immediately. Iâll also be demanding a partial refund for this unacceptable experience.
Highly exceptional hospitality. Efficient staff goes above and beyond, ensuring a delightful experience from reservation to other services required. Well done to all the staff.
We spent 3 nights at the hotel. It is close to the metro and taxis are always available. The staff is very nice and helpful and willing to please their customers. The swimming pool is amazing, as well as the view. We also ate at the restaurants and enjoyed a high tea in The Lobby. Everything was fantastic, but mostly how welcome we felt there. Thanks for everything.