Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near North Broadwalk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

View from room
Presidential Room, 1 King Bed (Intracoastal View) | Living area
Fitness facility
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
2 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach cabanas
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's club (surcharge)
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
The price is CA $264
CA $370 total
includes taxes & fees
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 27 of 27 rooms

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Double Beds, Intracoastal View, Balcony, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Ocean Front View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Ocean Front View, Balcony, High Floor

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Intracoastal View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner (Corner Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed (Intracoastal View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 139 sq m
  • Sleeps 4
  • 1 King Bed

2 Double Beds, Partial Ocean View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Intracoastal View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Intracoastal View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

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About the area

Map
3555 S Ocean Dr, Hollywood, FL, 33019

What's nearby

  • Hollywood Beach - 6 min walk - 0.6 km
  • Hallandale Beach - 9 min walk - 0.8 km
  • North Broadwalk - 4 min drive - 2.5 km
  • Gulfstream Park Racing and Casino - 5 min drive - 4.2 km
  • Aventura Mall - 8 min drive - 6.7 km

Getting around

  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 17 min drive
  • Boca Raton, FL (BCT) - 37 min drive
  • Miami, FL (OPF-Opa Locka Executive) - 42 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 46 min drive
  • Miami Intl. Airport (MIA) - 51 min drive
  • Hollywood Station - 9 min drive
  • Miami Opa-locka Station - 19 min drive
  • Brightline Aventura Station - 19 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪BurgerFi - ‬19 min walk
  • ‪Patagonia Nahuen Cafe - ‬4 min walk
  • ‪The Tides Building - ‬5 min walk

About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

At Diplomat Beach Resort Hollywood, Curio Collection by Hilton, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be within a 10-minute walk of Hollywood Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Point Royal, one of 6 restaurants, offers pool views and serves breakfast. A beach bar, a 24-hour fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 1000 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 4:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Covered onsite self parking (USD 47 per night; includes in/out privileges)
  • Secured covered onsite valet parking (USD 58 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys
  • Paddleboard on site

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Golfing
  • Kayaking
  • Motor boating
  • Personal watercraft (motorized)
  • Evening entertainment
  • Paddleboard on site
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • 46 meeting rooms
  • Computer station
  • Conference center (209000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture
  • Walkway to water
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi and wired internet for a surcharge

Food and drink

  • Champagne service
  • Refrigerator
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Diplomat Beach Resort Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Point Royal - Overlooking the pool, this restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Playa Beach Bar & Grill - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Diplomat Prime - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Counter Point - This café overlooks the pool and garden. Open daily.
The Hotel Bar - This lobby lounge is located by the pool. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 50.85 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Concierge service
    • Fitness center access
    • Fitness/yoga classes
    • Health club access
    • Housekeeping
    • In-room safe
    • Nearby fitness center access
    • Phone calls (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 35 for adults, and USD 8 to 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night
  • Children's club access is available for an extra charge

Parking

  • Covered self parking costs USD 47 per night with in/out privileges
  • Covered valet parking costs USD 58 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the fitness facility or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Frequently asked questions

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton offer free cancellation for a full refund?
Yes, Diplomat Beach Resort Hollywood, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?
Yes. Self parking costs USD 47 per night. Valet parking costs USD 58 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?
Check-in start time: 4 PM; Check-in end time: 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?
No, this hotel doesn't have a casino, but Gulfstream Park Racing and Casino (5-min drive) and The Big Easy Casino (6-min drive) are both nearby.
What is there to do at Diplomat Beach Resort Hollywood, Curio Collection by Hilton and nearby?
Have fun with onsite activities like kayaking, volleyball, and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Diplomat Beach Resort Hollywood, Curio Collection by Hilton also has 2 outdoor pools, a 24-hour fitness center, and a sauna, as well as beach cabanas and a garden.
Are there restaurants at or near Diplomat Beach Resort Hollywood, Curio Collection by Hilton?
Yes, there are 6 onsite restaurants, featuring alfresco dining, American cuisine, and garden views.
What's the area around Diplomat Beach Resort Hollywood, Curio Collection by Hilton like?
Diplomat Beach Resort Hollywood, Curio Collection by Hilton is a short 6-minute walk from Hollywood Beach and 9 minutes' walk from Hallandale Beach. Travelers say that the hotel is in a great location.

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Food
Restaurant
View
Children
Location
Room service
Family friendly

What guests liked

  • The beach at this property was consistently described as amazing, beautiful, and fantastic with great access and comfortable beach chairs. (94 reviews)
  • The pools were great, large, and fun, with many amenities and services provided. (70 reviews)
  • The gym was excellent, allowing for a full body workout and being a highlight of the property. (6 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Carolyn, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was under construction, we found out when we got the day of check-in.
Luis E, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Nioshie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

4/10 Fair

Expected Better
The parking was a nightmare. It was very hard to unload luggage at the front door during check-in due to valet taking up all the space.. Self parking gate did not work properly so cars backed up several floors in parking deck. Parking deck elevator not working properly. In room coffee was a joke with Tiny cups!!! No hand soap in bathroom. Mold on walls in quest room & stained curtains & lamp shade unacceptable especially for the price of accommodations! Front desk employees were all very nice and helpful. Bed was comfortable. Nice view from our ocean front room
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I paid for the room with 2 queen beds and the room had 2 personal beds. We were sleeping uncomfortably.
Yulieska, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A lot options to fun
Staff awesome A lot options to fun Under remodeling... Pool infinite
Felix, 1-night trip
Verified Hotels.com guest review

2/10 Poor

They was a huge cockroach
Douglas, 1-night trip
Verified Hotels.com guest review

6/10 Good

Did not represent the name of the hotel
For the price and the prestige name it did not represent well. The room was dusty in various areas. Places in the room and hotel was rusty and need to be changed out. The property did not give a diplomat appearance. It gave a regular cheap hotel vybz. Also when u visit a hotel bathroom in the room for the first time a fresh roll of tissue is normally on the rack and that was not so when I got to the room barely any tissue was on the rack then we had to immediately change the roll. We didn’t even got extra wash cloth it’s just two and we can to kept calling for more. Valet doesn’t answer the phone from the room. We have to go down and request the car and wait for a long time for the car
Jamila, 2-night trip
Verified Hotels.com guest review

6/10 Good

Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I recommend
They are under construction which should be told about before people book, but I was only there one night. The staff took great care of me, the room was spacious, clean, the bed is so comfy, balcony and ocean view was stunning. The ROOM SERVICE food was top tier!!!!! Right off the oven/stove both times I ordered. Will definitely book again
Brittany, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nice location, terrible service, over priced
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Overall, it's great. The only drawback is that they're in the middle of remodeling. The beach at the front of the property is fantastic! The ocean views on one side of the hotel; bay views on the other is very nice.
Randall, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Noisy North Tower
Came here for a conference. Be specifically asked not to be put in the north tower as the last time there was a loud noise. The front desk assured me it will be a good place as I paid heavily for oceanfront. Of course they put in the north cover and I could not sleep the whole night due to a generator running in the background. Pillows were really smelly, but they did replace them. I asked him to move my room, but never got a call back and I am a Hilton Honors member. Also, the website never mentioned an ongoing construction project which starts with a jackhammer in front of the North Tower, and a lot of places walked off.
Subramaniam, 2-night business trip
Verified Hotels.com guest review

6/10 Good

My stay was overall good, but had to call the front desk twice for the team to come clean my room, There was a dead spider and two pubic hairs in the tub my entire stay, interior room hallway light was also not working(I did call service and they came diligently to replace the bulb). Resort was undergoing renovations that took away from the experience as well. The hotel bar area is WAY too small and couldn't even get a barstool or seat Wednesday or Thursday night at all. For $2,000, I would expect more, but it was a decent place to stay and the team was nice.
ricky, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Work-related trip for 3 nights. Beautiful facility despite remodeling that is in progress. Walkout access to the beach. Room was clean and spacious. I did need to work from my room, and found 2 things that were annoyances: 1) lack of accessible outlets. Any outlets were behind desks or couches and built-in outlets in night stand didn’t always work. 2) only lamps were at the bed- one other on other side of room was not working, so there was not sufficient lighting.
Jennifer, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
It was great! Only thing was the resort fee, parking fee and deposit was a little bit of a shock but we were prepared-- just have money available. But other than that, the service was Amazing and we will def be back!
Latasha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mirella, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, very clean and well kept.
Sheldon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, good price
Great hotel, was under construction. Hope to go back.
1-night trip
Verified Hotels.com guest review